More vegetarian dishes for dinner, a little bit complicated parking, but receptionist helped us.

Nice view of the sea, friendly staff, large and comfortable room, hotel pool, varied selection of food for breakfast, hotel restaurant located on the beach.

Stayed in August 2023

Smell in the Room

Right on the beach

Stayed in August 2023

As others have said: - breakfast is very underwhelming for this kind of hotel. We only ate once and then went to the bakery across the road instead delicious (and cheap!) pastries. - the ladders going to the beach: one at the end of the platform in particular is completely rusted / we cut ourselves multiple times on this! Serious hazard with children!

Gorgeous views over looking the sea, lovely swimming pool/ right on the water which in Neum is a must as the public beach is overcrowded. Quiet location but near shops/ bakery/ mini supermarket

Stayed in July 2023

Staff was very friendly. The resceptionist decided to upgrade our room, we didn't asked for it (we booked a room without balcony and view, he upgraded to one with balkony and see view). He also, first offered a cheaper outside parking spot but we decided to pay more for garage. Also, waiters allway at disposal, nice and helpful. Location of the hotel is perfect. It has its own beach, very convenient. Also, the food is really tasty. We are always happy to go back there.

Stayed in July 2023

nothing!

Location of this property is excellent and the staff are so kind and lovely. During the stay and before we even arrived they were so helpful with answering questions and organising taxi transfers for us. The rooms are clean and tidy with all you would need for a nice beach stay in Neum. The private beach offered by the hotel is excellent to stay away from the busy crowded beaches of Neum. I would stay at this hotel again! Close by to all! The pool area is also very well equipped with a warm shower and panoramic views.

Stayed in August 2022

Odlicno, ukusno, svjeze spremljeno mozete birati izmedju vise vrsta

Stayed in August 2022

it is a hotel didn't have a concierge helping with the lagging it is so bad idea stairs everywhere

Stayed in July 2022

The staff was really nice and helpful, the view from the balcony was heavenly and the pool on the rooftop is just as great.

Stayed in July 2022

The room was very nice and clean. The view was exceptional (sea view). The staff was very friendly and helpful.

Stayed in June 2022

beach

room view restoran

Stayed in September 2021

Tv channels were not working. Beds were uncomfortable Swimming pool is very cold

Good breakfast and dinner Kind staff Brilliant location Nice and quiet Clean beach

Stayed in August 2021

Internet little bit slow, no real beach, same breakfast everyday

Hotel pool amazing, top location, not too noisy, really amazing and lovely people working there, not crowded

Stayed in August 2021

There is no too much space on the beach and service on the beach is poor. The hotel has a lot of stairs, so it is not for the disabled persons

Pool on the top of the hotel and view is really great. Stuff at the reception are very kind. Rooms are comfortable and clean. Very nice location, shops and restaurants are nearby.

Stayed in July 2021

We were one night stay guests and the hotel denied us rent of beach lounges at checkout day, since they said: You have to check out at 10h. Even though the receptionist at check-in informed us that we can, as well as pay additionally for lunch as we planned to stay until the evening. The other receptionist had opposite information.

Breakfast was nice as well as the room in older part of hotel, even a little small. But for one night ok.

Stayed in June 2021

There was no room at the beach.

Rooms are great, and food was OK.

Stayed in June 2021

Right next to a beach and central. Room was good! Breakfast was good as well!

Stayed in August 2023

I was humiliated by the receptionist. because I arrived with a motorcycle. he asked me to pay immediately. that's okay. he said that I have to pay for parking and for the motorcycle. I replied that I would practice somewhere so as not to take the whole place. At his insistence, I paid and parked. upon entering the room, the stench of cigarettes was heard. there was no kettle for water and salt for coffee, although it should be in the room when I booked through booking. The pool is very small for 6 people but that's ok. I complained about that, he replied that they cannot control whether the guests smoke in the room because there is no smoking detector. that day I left for Dubrovnik, when I came back he sold my parking spot and then told me that I could park somewhere on the other side even though I paid for the parking properly. I can't go to the beach without paying for beach chairs. It would be nice if they included all of that in the price so they made you pay or go to the city beach. On leaving, another receptionist asked me to pay again. I explained that I had already paid. But he didn't write to pay himself, so the latter didn't know. I asked them not to issue an invoice. they gave me the bill. my experience is that for the money I paid, I can go to another hotel. It's not worth the stress. I will avoid him from now on.

Stayed in August 2023

Room was terrible, located in basement, with no view at all

Stayed in August 2023

Air conditioner was not good in the room

Center of city, close to beach

Stayed in July 2023

Everything, especially mattresses, I slept like a baby

Stayed in April 2023

It was old and not really like on the pictures.

The location next to the sea.

Stayed in September 2022

Everything perfect

These negative reviews are not fair. Just read a little better what you get in the price when you book a room and that's it. It may not be fair that the sunbeds on the beach are not included in the price, but no one was deceived, everything was explained nicely. The staff is kind, even too kind. From reception to the waiters and cleaning staff they are all so so good. They don't give up on any problem until they solve it. The hotel is clean and constantly smells wonderful from the entrance. Everything is very clean. The price of the dinner is ok considering the prices in other restaurants. We were afraid of the owner, considering the comments about him, but we didn't even see that man during our entire stay there, we had no need for it, so I really don't understand these negative reviews about him. 😁😁 We will recommend this hotel in future.

Stayed in September 2022

The Hotel is really comfortable, clean and everything looks really new and high class. The private beach is a good opportunity to spend relaxed and calm days at the beach without too much people around. The staff at the reception is really helpful, professional and kind. They even helped us to book bus tickets back to Sarajevo.

Stayed in August 2022

nothing

everything is amazing

Stayed in August 2022