The entrance does not to justice to the beautiful job they did with the renovation of the lobby. The air conditioning was not cool enough and the controls were difficult to understand.

The decor and ambiance was very nice, the smell of the candles, the small details. The bar was cozy and beautiful. The room was very clean absolutely spacious and had all the needed amenities. The breakfast area was very good and comfortable. Breakfast was a great compliment and the selection was very good. The very best was the attention of the staff, very welcoming and helpful.

Stayed in May 2024

Steep stairs!

Boutique and beautiful

Stayed in May 2024

Nil.

The room is very comfortable to stay. Wonderful buffet breakfast served. Good location which is right at the Brugge old town center where tourist spots and restaurants just within short walking distance. Parking garage available.

Stayed in April 2024

No problems.

Perfect location in the middle of town, the hotel has parking and an underground car park nearby. The room was big and bed very comfortable, breakfast was amazing with a big selection available.

Stayed in April 2024

Shower glass allowed water to get floor wet.

Conveniently located. Newly updated. Nice facility. Good breakfast

Stayed in April 2024

N/A

The location was terrific for exploring Brugge and the hotel had a lovely makeover recently. Our room was comfortable and efficient. We paid for the breakfast add-on to our room, and the buffet was extensive with good options and fresh fruit. In the late afternoons we enjoyed winding down in the bar area. Staff were friendly and helpful.

Stayed in April 2024

No in house restaurant for evening meal

Excellent Breakfast and its location

Stayed in April 2024

Nothing! Everything was perfect!

Spotlessly clean, amazing breakfast, perfect location! Couldn’t have asked for better!

Stayed in April 2024

Only small thing was that the temperature was fixed at 21 degrees for all bedrooms. I assume this is until aircon is switched on and available for guests to adjust in the summer, so it was a little warm at night even with the window open.

We stayed for three nights while we explored Brugges and also did a day trip to Ghent. Perfect location within easy walking distance to the train station and all the sights of Brugge. The bed was huge and comfortable, the breakfast buffet had a great selection for all diets, a trendy bar to chill in day or night, and the staff were all lovely.

Stayed in April 2024

Funny smell in lobby, hairdryer was useless as cord not long enough

Location, decor in hotel lobby, bar and lounge, rooms, breakfast

Stayed in April 2024

Small towels

Good location

Stayed in April 2024

We liked absolutely everything! Breakfast is great! Room and bathroom size, facilities, accessories... Everything, what is needed for a pleasant stay, is there!

Stayed in April 2024

The hotel is in a great location. The hotel felt very comfortable and clean. The staff were all very friendly and nothing was a problem. We had an issue with our room key which was dealt with promptly. The choice of food at breakfast was excellent. I thought the apples in the reception, for guests to take at any time, were a nice touch.

Stayed in April 2024

On our 2nd night our neighbours were extremely loud. So much so that we tried to sleep with our iPhone white noise maker. Tap in bathroom needs to be taller and it would be nice if you provided slippers as the bathroom floor was freezing! Otherwise, thoroughly enjoyed our stay.

Location and breakfast were excellent. Staff were extremely helpful and kind. Breakfast buffet was well staffed and there were many choices.

Stayed in April 2024

the room could've been a bit bigger and the description 'balcony with view' is a bit exaggerated - our balcony was facing the courtyard of the hotel.

the location of the hotel is fantastic. You're right in the centre of the hustle and bustle and everything is very easy to reach via foot. We loved the breakfast buffet, a lot of choice with fresh fruit and attentive staff.

Stayed in April 2024

We all enjoyed it all - probably just wished we could have stayed longer!

Location of the hotel was very good - better than I had anticipated The breakfast choice and quality was definitely 5*

Stayed in April 2024

Centrally located, great size rooms, breakfast was fantastic, great choices and very fresh, very welcoming staff

Stayed in April 2024

Nothing - pretty prefect stay.

Great location, rooms/beds, staff, bar, breakfast.... pretty much everything! We were travelling around Europe and got very excited about having a room with a bath. It's surrounded by a delicious tea room and highly-rated restaurants. The perfect base for your trip in Bruges.

Stayed in April 2024

The reception and bar area were warm and welcoming. The family room was ideal for us with two teens. The room was spotless. The breakfast was superb!

Stayed in April 2024

Happy with everything

Room and bathroom clean. A decent size room and quiet too. Hotel is in a good location for visiting all of the hotspots. Breakfast was good with a good variety of food. Overall the staff were helpful and friendly from check in to departure.

Stayed in April 2024

Location perfect for station (10 min walk) All the main sights easy to walk to. The breakfast was fab such choice of hot and cold dishes fruits cereals pastries The staff were so efficient pleasant and accommodating

Stayed in April 2024

Only one small criticism really. The towels in the room were too small & very thin - not at all luxurious & below the standard of everything else in this hotel

Breakfast was excellent - a wide range of options & all very fresh

Stayed in April 2024

We didn’t understand the heating and cooling system. Need more instructions.

Cleanliness, bar, staff, location,and breakfast.

Stayed in April 2024

Only fault was there was no mirror behind dressing table to sit and do hair and make up.

Excellent service, lovely clean room and great location for everything we needed.

Stayed in April 2024