Grasmarkt 78-80, 1000 Brussels, Belgium
#96 of 194 hotels in Brussels
Guests' ChoiceBased on 982 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
9.7
Facilities
7.8
Staff
9.0
Value for money
7.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 10, 2024
Sean
IrelandRight in the middle of the city! Fantastic location!
Stayed in May 2024
Reviewed: May 10, 2024
Yu
SingaporeReception area is small and waiting time can be quite awhile during peak hours. Room was slightly small for 2 big luggages we had.
Location is good, near the train station and main attractions. Many food options nearby. Clean room and Friendly staff.
Stayed in April 2024
Reviewed: May 1, 2024
Nancy
AustraliaI know this is beyond the hotel's control, but maybe the road/ street around the area could be modified. The cobbled stone road is very hard for the luggage to drag on
Everything! The fact that it is central to everything. The room is clean, kettle, and some teas are a plus. Breakfast, yes!
Stayed in April 2024
Reviewed: April 29, 2024
Pamela
CanadaClean modern property, staff exceptionally helpful. Good value
Stayed in April 2024
Reviewed: April 28, 2024
Maria
IcelandI didn’t like to go trough the restaurant to get into the hotel. And because of that we were not able to sit down in the reception for a talk. The restaurant was always busy and difficult to get a place to sit down and then you had to buy from the restaurant.
The location was good.
Stayed in April 2024
Reviewed: April 27, 2024
Raluca
LuxembourgThe bathroom was a tiny bit dated, but still clean and everything working well.
Nice cosy hotel in the heart of Brussels The room was clean and comfortable Bathroom with bathtub The breakfast was really good! Overall, would visit again. Good value for money.
Stayed in February 2024
Reviewed: April 22, 2024
Marina
CyprusBigger bath towels would be nice.
Very comfortable room with all main facilities. The location of the hotel is very good. 5 min away from Grand Place and 5 min away from the train station. Nice cafe on the ground floor which serves coffee and brunch at good prices. Very friendly staff.
Stayed in April 2024
Reviewed: April 21, 2024
Tassana
ThailandNear shopping area and grand place Free of charge when i leave my baggage at reception Has hair dryer Good soap and shampoo Can check in before 14.00 if the room are ready
Stayed in April 2024
Reviewed: April 14, 2024
Molly
United States of AmericaI didn’t like having to walk through a crowded cafe to get to the room every day. Also, the rooms were very small.
The location was great for a quick exploration of Brussels. The staff was helpful and friendly.
Stayed in April 2024
Reviewed: April 9, 2024
Will
IrelandBed was comfortable and location was excellent
Stayed in March 2024
Reviewed: April 8, 2024
Sonia
MaltaThe location and the view from our room.
Stayed in April 2024
Reviewed: April 5, 2024
Michail
Czech RepublicThe room was too small for the price.
The hotel was in just a few steps from the Grand Place, and we could even lean out of the window and see the town hall tower from our window. The room was very modern, on the top of the building and thus very quiet.
Stayed in April 2024
Reviewed: March 29, 2024
Laura
United KingdomWe had breakfast, which was a continental style with an additional cooked option. It would've been good to see a menu with the cooked options on.
Such a perfect location, with only a street away from The Grand Place. The room was so comfortable, and fresh clean towels each day. One of the busiest cafes in the whole city for all ages.
Stayed in February 2024
Reviewed: March 27, 2024
Ameer
United KingdomThe room was not soundproofed as stated in the description but apart from that we had no complaints!
The hotel staff were not only very welcoming and polite but were also exceedingly helpful by providing well recommended restaurants, bars/clubs and even coffee shops! Pablo, Ewa and Eduardo were very helpful during our stay with any questions. As with any hotel pictures may seem too good to be true however, the room we had looked exactly as displayed and it was clean, had a handful of amenities. We didn't have breakfast included but the cafe downstairs will cost you more or less €15 per person either way and it is nice food and convenient! Would highly recommend staying here.
Stayed in March 2024
Reviewed: March 24, 2024
Laurence
FinlandAll 10/10 !! (especially considering that this was a last-minute booking, because my other accommodation was cancelled a few hours earlier) Room size was amazing for a city center hotel and no sound from the street Very nice and original breakfast choice
Stayed in March 2024
Reviewed: March 23, 2024
Angela
MaltaThe staff at the Reception desk were great, especially Mark, super helpful.
Stayed in March 2024
Reviewed: March 22, 2024
Mc-traveler
Netherlandsit was a nice and quite room with a view to the city. the Staff was really friendly and I had a great breakfast.
Stayed in February 2024
Reviewed: March 21, 2024
Krisztina
HungaryThe view from the room was ugly, but we didn't really go to Brussels to stare out the window.
The hotel is located in the centre of Brussels. Five minutes on foot to the Central Station, three minutes to the Grand Place. The staff are very nice, polite and helpful. The buffet at breakfast is not very rich, but other than that there are four dishes to choose from, which are very tasty and in large quantities. The room is not very big, but it is perfectly fine. Everything is clean and pleasant.
Stayed in March 2024
Reviewed: March 19, 2024
Claire
United KingdomIt was too hot in the bathroom and the air conditioning didn’t appear to work particularly well, if at all.
Excellent location, good size rooms
Stayed in March 2024
Reviewed: February 25, 2024
Pleines
BelgiumThe walls are quite thin you can hear what happens in the hallway and also a little in the room next to you.
The location is really close to the main train station and to all the main things to see and do in the centre of Brussels. The bathroom was really great and it contained all rituals products that smelled great.
Stayed in February 2024
Reviewed: February 24, 2024
Claire
United KingdomIt was a little strange to have to go through a coffee shop to check in/get to the room - it might be better if that was made clearer upfront. TV in the room was working properly but staff at front desk showed little interest in getting it fixed. Breakfast was good but very inflexible in terms of what was available. There were four options and there was no ability to vary them, for example one option was eggs, bacon and multiple other things, another option was just eggs. I asked if I could have the eggs with bacon (as I didn't want all the other things) but that was a total no. It was the specific menu or nothing. The breakfast area was also very crowded the first day we were there so much so it was hard to actually go and collect our the hot breakfast we had ordered (from the choice of 4)
Location was great, right in the centre. It couldn't have been better. Room was very clean and tidy.
Stayed in January 2024
Reviewed: February 23, 2024
Audrey
United KingdomMan on reception. Kept repeating himself and was rude to us. Not good 1st impression.
Room was clean. Breakfast was freshly cooked.
Stayed in February 2024
Reviewed: February 16, 2024
Rachel
United KingdomOn our last two nights there was some bangining early in the morning. It sounded like it was coming from within but it could have been from outdoors. The area the hotel is in is central so could be that. But we don't fault the hotel for that at all.
Hotel is in an exceptional location. We could get everywhere by foot. If we couldn't we had access to ample modes of transport. The hotel was clean and staff were friendly. The coffe shop that it is located at the back of is a hub and the food is incredible there.
Stayed in February 2024
Reviewed: February 12, 2024
Bachelier
FranceBreakfast was good but only thanks to the choice of one dish made for us
Clean, perfect location
Stayed in February 2024
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