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Reviews of ibis Hotel Brussels Expo Atomium

Romeinsesteenweg 572, 1853 Brussels, Belgium

#147 of 194 hotels in Brussels

Guests' Choice

Review Score

Based on 268 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.5

  • Location

    8.0

  • Facilities

    7.2

  • Staff

    8.6

  • Value for money

    7.0

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: April 25, 2024

    6.0
    Ok
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Interior a bit dated.

    Breakfast good.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Premium Room with Double Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Good location near bus station and train station Near tatonium

    Stayed in April 2024

  • Reviewed: April 1, 2024

    8.0
    I will not return to this hotel in the future unfortunately
    • Leisure trip
    • Family with young children
    • Standard  Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff can not speak Dutch only French and broken English and it's a shame as Belgium is loosing it's identity to the French. The staff was not very friendly or helpful but it makes sense as that is a trademark of the French

    Stayed in April 2024

  • Reviewed: March 26, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard  Double Room
    • Stayed 1 night

    de parking

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Overall good experience, served the purpose
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite pricey , a little outdated , musky smell in the room, otherwise clean though

    Comfy beds, clean, good breakfast . Friendly staff

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    Nice location, basic, but functional
    • Business trip
    • Solo traveler
    • Standard  Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I was staying in a room with a balcony. It was very cold inside the room (was snowing outside) due to the breeze coming in from the door. As the room was kind of L shapped and the heater above the door, it made standing by the door lovely and warm but the main room cold. I had to go and ask for a portable heater, which they kindly provided for me.

    Good location and staff very friendly. One of the best continental breakfasts i have had. Lots of choice and even had eggs, sausage and beans. Waffle maker was great too. Staff very friendly. Rooms basic but everything you meed.

    Stayed in January 2024

  • Reviewed: March 3, 2024

    7.0
    Every member of staff very helpful and very friendly
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was quite small and no coffee/tea making facilities.

    Location for the ing arena. Bar was nice and relaxed.

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No tea or coffee in room.

    Staff were very friendly and hotel was excellent for our needs

    Stayed in February 2024

  • Reviewed: January 29, 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff, breakfast

    Stayed in January 2024

  • Reviewed: January 14, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    General smell in the hotel and room, kind of smells like old. Bathroom (shower) could be better

    Stayed in December 2023

  • Reviewed: December 25, 2023

    8.0
    Great
    • Leisure trip
    • Couple
    • Standard  Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    Very friendly and helpful staff

    Stayed in December 2023

  • Reviewed: November 10, 2023

    7.0
    Overall we had a nice experience, however to get to the city center from the location you’d need over 35 minutes which i
    • Business trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms were too small and the beds were really close together. The staff could have been a bit more friendly. We asked for our invoice upon arrival, and they told us you have time, no need to worry about that now. We asked again the next day and they told us we’ll give you the invoice when you check out. The last morning the invoice wasn’t ready when we were checking out, so we had to wait and were late to our business meeting because of it. The staff wasn’t very informed about some methods of public trabsport which was very weird for me.

    Proximity to public transport, the breakfast was good value for the money. We were also very close to the Atomium and the hotel allows you to cancel the booking one day before arrival which is not very common for Brussels. The staff member Tamara with whom I discussed the booking arrangement was super helpful and replied very quickly.

    Stayed in October 2023

  • Reviewed: October 16, 2023

    7.0
    A good choice if you're not staying long and just need to be close to the Palais grounds
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night

    The location was perfect for the event we were going to, but otherwise wouldn't have stayed there. The rooms are a bit shabby as well.

    The gentleman who helped us out at the front desk was delightful, even switching the room for us when we had an issue, with a smile and no problem at all.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bring your toolbox to repair doors that are not closing.

    Breakfast was good. The bar was good. Secure and quiet. There is gas station next to hotel.

    Stayed in October 2023

  • Reviewed: September 21, 2023

    6.0
    Very overpriced for a very standard, small room.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The key cards would work intermittently so needed re placing. Very small rooms for double beds. Limited toiletries / appliances. Reception not always manned.

    Standard room, sufficient for one night’s stay. Clean & simple. Not majorly uncomfortable.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    Would stay again.
    • Leisure trip
    • Solo traveler
    • Standard  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    N/A

    Friendliness of staff Location Facilities

    Stayed in September 2023

  • Reviewed: September 12, 2023

    8.0
    Was ok
    • Leisure trip
    • Solo traveler
    • Standard  Double Room
    • Stayed 1 night

    Room. No tea-making facilities. Very basic

    Breakfast was very good

    Stayed in September 2023

  • Reviewed: August 29, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed weren’t confortable

    It was close to Brussel expo

    Stayed in August 2023

  • Reviewed: August 17, 2023

    8.0
    Nice stay.
    • Leisure trip
    • Family with young children
    • Standard  Double Room
    • Stayed 4 nights

    I would suggest the breakfast places to be cleaned more frequently. I do not say the hygiene was not OK, however sometimes we had to clean ourselves the table after the previous guests.

    Everything was OK taking into account the purpose of our visit - a concert at the nearby stadium. The staff members were very helpful and kind.

    Stayed in August 2023

  • Reviewed: August 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Extra Bed
    • Stayed 1 night
    • Submitted from a mobile device

    We had to book an extra single room since they do not allow 4 people in a room, even if the room was spacious enough to accommodate a family of 4.

    Very close to the atomium. Quite location.

    Stayed in July 2023

  • Reviewed: July 10, 2023

    8.0
    Solid, ok
    • Business trip
    • Group
    • Standard  Double Room
    • Stayed 1 night

    Solid hotel. Not new, but clean and ok. We had no issues. Solid breakfast. Bus stop nearby, metro 12 minutes walk.

    Stayed in June 2023

  • Reviewed: June 17, 2023

    8.0
    Good basic hotel no thrills
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only downside pillows were way too soft for my liking but that's me. Parking should be included aswell

    Location for wat we needed it for, staff friendly clean room

    Stayed in June 2023

  • Reviewed: June 15, 2023

    8.0
    It's a budget hotel for a reason! But it served its purpose well.
    • Leisure trip
    • Solo traveler
    • Standard  Double Room
    • Stayed 1 night

    No tea or coffee in the room. It's not too much to ask for, is it?

    The room had air con, which was greatly appreciated! The bed was extremely comfy and I had a great nights sleep. The hotel is very close to Palais 12, which is where I was heading. Staff were very friendly. They served food at the bar but it was not exactly quality. Microwaved meals but it was appreciated that they served food all night. Free bottle of water in the room which was a nice touch. Plenty of power points in the room.

    Stayed in June 2023

  • Reviewed: June 10, 2023

    7.0
    Hotel with no view, but pets allowed
    • Leisure trip
    • Family with young children
    • Standard  Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower water temperature stability on the 3rd floor was not ideal, and no toilette brush in any room we had was a new experience. Though Accor group prodes itself on eco conscientiousness, only two relatively big towels and single use glasses procided in the room are confusing. On the arrival, the petrol station in front of the entrance is not really appealing. Light sleepers may wish to request a room on the back side of the hotel, with a view on a parking lot.

    I stayed at the ibis Brussels Expo Atomium hotel with my family and a dog. It was a good experience overall. The rooms were clean and tidy, which is always a plus. The hotel's location appears to be convenient for anyone attending events at the Expo grounds, The limited (and paid) parking spaces available behind the hotel are convenient for those who have their own transport. Polite and friendly staff made my stay even more enjoyable. The hotel shows signs of wear and tear and could do with remodeling, but it's certainly not a disaster. The rooms are simple and basic, and while some are more spacious than others, irregular funny-shaped rooms can be a bit odd. However, the rooms are functional and the beds are comfortable, The lack of fuss or thrills in the room design is not a major issue. Some design is invested in colorful stairways. Blackout curtains provided in the room. TV had no english channels available, but free wifi should enable video streaming from other sources. The hotel bar on the ground floor is offering breakfast service, which we did not try. One of the highlights of the hotel is that it offers connected rooms, which can be handy for families or larger groups. Overall, I would recommend the ibis Brussels Expo Atomium for its cleanliness, lower room price than in Brussels city center, and a very polite staff. The hotel could use some updates, but it's still a great option for those looking for a comfortable, no-frills stay.

    Stayed in June 2023

Showing 1 - 25

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