115N Tsarigradsko Shosse Blvd., 1784 Sofia, Bulgaria
#32 of 186 hotels in Sofia
Guests' ChoiceBased on 486 hotel reviews
8.9Cleanliness
9.2
Comfort
9.1
Location
8.9
Facilities
8.9
Staff
9.1
Value for money
8.4
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Richard
SingaporeNo complaint. Everything was smooth from check-in to departure.
Booked a suite and had no regrets given the size, lay-out and overall level of comfort. This was further complemented by a high level of cleanliness in the room and throughout the property. Breakfast was fabulous, offering a broad selection of warm/cold plates, patisserie, fruits, yoghurts and juices to satisfy any palette.
Stayed in March 2024
Reviewed: March 29, 2024
Beg85
TurkeyThere isn't a comfortable space to sit outside, and the bar inside is relatively small.
Room was spacious with a nice city view. The bathroom was great and the bed was very comfortable. The hotel was very clean. Breakfast was nice. Staff was friendly. Car park was a major plus. The hotel also seems to significantly care for sustainability. And most importantly, our dogs enjoyed their stay :)
Stayed in March 2024
Reviewed: January 27, 2024
Aris
Everything was perfect
Stayed in December 2023
Reviewed: January 27, 2024
Serdar
BulgariaI think this hotel is the best in Sofia. Location, stuff, clean rooms, minibar!, EV car charge, Parking, WiFi all the best.
Stayed in January 2024
Reviewed: January 26, 2024
Olesya
ItalyNo water in the room. You have to go to the floor water dispenser and take it in advance in the glass bottles. Not really comfortable.
Hotel tipico di catena Accor hotels with the standard services of good level. Small but functional gym. Very friendly stuff. Excellent breakfast.
Stayed in January 2024
Reviewed: January 16, 2024
Bianca
United KingdomMore thorough clean of the bathroom
Lovely hotel, close to airport and good facilities. Beds were small in the twin rooms but only stayed for one night. Mostly clean rooms but we did find some hair in our bathroom from previous guests. Breakfast was lovely, especially the Prosecco, we made some mimosas. Would stay again
Stayed in January 2024
Reviewed: December 25, 2023
Roel
New ZealandBit far away from the city centre
Friendly staff. The food at the restaurant was epic.
Stayed in December 2023
Reviewed: December 17, 2023
Zornitsa
BulgariaClean, comfortable and spacious room. Great location. Very friendly staff!
Stayed in December 2023
Reviewed: December 12, 2023
Liz
BulgariaToilet too low and no grab handle when using the bath or toilet.
Good breakfast buffet , modern and clean bedrooms .Refillable water bottles and water station . Secure access to rooms using your room card to operate the lift.Staff pleasant
Stayed in December 2023
Reviewed: December 6, 2023
Nemanjag
SerbiaNothing negative.
Very satisfied! Receptionist is very helpful guy. All recommendation for this hotel.
Stayed in November 2023
Reviewed: November 29, 2023
Zoranb76
GermanyGood breakfast, very nice and helpful stuff.
Stayed in November 2023
Reviewed: November 20, 2023
Laura
United Kingdompillows were not the most comfortable, but I guess this is a personal preference
super helpful staff, clean, great location and value
Stayed in November 2023
Reviewed: November 17, 2023
Serdar
BulgariaNice room
Stayed in November 2023
Reviewed: October 30, 2023
Paul-alexandru
RomaniaBreakfast seemed nice but most bowls were empty, pillows were weird, and the location is not great for tourism.
New hotel, well furnished room, friendly staff.
Stayed in October 2023
Reviewed: October 29, 2023
Zornitsa
BulgariaComfortable clean room. Friendly staff
Stayed in October 2023
Reviewed: October 22, 2023
Hannah
New ZealandGreat breakfast. Modern facilities. Not in the city centre but easy to get a taxi.
Stayed in October 2023
Reviewed: October 18, 2023
Didi
United States of AmericaNone
Absolutely wonderful, clean and comfortable, convenient location to the mall and to the airport, bonus is the underground garage for no extra charge. Nothing but good words to say. My arriving flight was cancelled and rebooked for two days later. I called the hotel to ask if can move my reservation and the staff was enough courteous to understand my situation and moved the reservation. I am so grateful to them for doing this and will definitely stay again.
Stayed in September 2023
Reviewed: October 12, 2023
Mario
MaltaBed mattress needs changing. Water pressure in shower needs boosting. Being charged double at the bar didn t help
Location suited us perfectly. Hotel clean and staff very pleasant. Decent breakfast.
Stayed in October 2023
Reviewed: September 30, 2023
Allen
United States of AmericaLocation near mall has gym, many food options including McDonalds and Starbucks, grocery store, retail and entertainment.
Stayed in September 2023
Reviewed: September 29, 2023
Abdulhafeez
NigeriaExcellent services.
Stayed in September 2023
Reviewed: September 17, 2023
Mihaela
RomaniaNothing to mention.
It was clean and comfy for one night stay. The best part was the underground parking garage.
Stayed in September 2023
Reviewed: September 12, 2023
Marius
RomaniaVery clean and cozy, the personnel has been very carefull with our demands -travelling with a disabled child- .A parking slot for us and also they prepared a box with breakfast for out child.Thank you again,dear Novotel team
Stayed in September 2023
Reviewed: September 8, 2023
Emily
United KingdomA bit far out of town but good for the airport and really good transport links to get into the centre.
Lovely rooms and social areas. Delicious food. Great staff.
Stayed in August 2023
Reviewed: September 2, 2023
Bryan
United Arab EmiratesWould be nice if they had a pool...other than that we left very happy and satisfied
Staff were great. Happy and helpful
Stayed in August 2023
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