Avenida Mato Grosso, 5555, Campo Grande, CEP 79031000, Brazil
#23 of 42 hotels in Campo Grande
Guests' ChoiceBased on 57 hotel reviews
7.6Cleanliness
7.8
Comfort
7.9
Location
8.5
Facilities
7.7
Staff
8.1
Value for money
7.1
Free WiFi
6.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: October 20, 2023
Ilaria
South AfricaNothing
Dining and pool areas, lobby, friendly and helpful staff
Stayed in September 2023
Reviewed: June 10, 2023
Jonnathan
BrazilTempo de espera no check in.
Stayed in June 2023
Reviewed: June 1, 2023
Barbara
United States of AmericaIt was quite a distance from restaurants and the airport. Slightly annoyed with the music selections which seemed to be stuck in a limited mode.
The staff were all extremely nice and helpful.
Stayed in May 2023
Reviewed: April 28, 2023
Georg
AustriaBreakfast was delicius.
Stayed in April 2023
Reviewed: March 29, 2023
Edson
PortugalShould have glasses available on the room.
Stayed in March 2023
Reviewed: January 30, 2023
Peter
BrazilNothing stands out
Good layout, atmosphere and location
Stayed in January 2023
Reviewed: December 23, 2022
Lourenco
United States of Americathe room should have more hangers
very clean, the staff was very nice, and the breakfast very very good, I enjoyed my stay.
Stayed in December 2022
Reviewed: November 3, 2022
Natália
IrelandFacilities are a bit old, shower and air con.
Friendly staff, clean room, excellent food.
Stayed in November 2022
Reviewed: April 6, 2022
Joao
Brazilthe room service is not 24hours! it cannot take breakfast at you room
Stayed in April 2022
Reviewed: March 30, 2022
Otávio
BrazilI didn't like the pillows. They were either too tall or too low. The second floor is stinking of pee. Please, do something about it.
The staff was very nice. I also enjoyed the swimming pool. The location was also convenient.
Stayed in March 2022
Reviewed: March 19, 2022
Marcus
Switzerlandbathroom too old.
staff, comfortable, clean
Stayed in March 2022
Reviewed: January 9, 2022
Fabiola
Brazillocation and staff
Stayed in January 2022
Reviewed: November 6, 2021
Konstantinos
GreeceThe hotel is very nice, the neighborhood is quiet. There are restaurants and shopping malls near the hotel. The food was nice and the staff very gentle. Very good relation price and quality of stay. Everytime I come to Campo Grande I stay in this hotel.
Stayed in November 2021
Reviewed: July 13, 2021
Melissa
BrazilRoom was a bit dated. When I returned a few days later the second room was much better. The omlette ordered fr room service was overpriced.
Breakfast was okay. The bed was comfortable.
Stayed in July 2021
Reviewed: July 13, 2021
Melissa
BrazilThe communal area - carpets in the hallways for example, are dated. I've stayed here twice, and the second room was much better maintained than the first. The breakfast could have been more extensive, for a four star hotel.
The beds are comfortable and the room was clean.
Stayed in July 2021
Reviewed: June 24, 2021
Yves
BrazilCusto/benefício questionável.
Stayed in June 2021
Reviewed: June 7, 2021
Sergio
BrazilThe only remark was the lack of glasses to drink water in the room.
The diner was very good as well as the breakfast, despite the coronavirus problem.
Stayed in June 2021
Reviewed: October 25, 2023
Rafael
BrazilOld Rooms, Dirty, Bad Facilities, nothing compare with other Novotel Hotels in the World.
Nothing
Stayed in October 2023
Reviewed: July 13, 2023
Benjamin
CanadaThe restaurant on site took over an hour for the food and portions came out super tiny but tasty. Also hotel is a bit out of town centre so if coming from Pantanal it’s about 30-40 mins to cross the city.
Large, comfortable rooms. Modern decor throughout. Nice pool.
Stayed in July 2023
Reviewed: August 3, 2022
Michel
SpainCleaning could be better.
Stayed in August 2022
Reviewed: July 25, 2022
Filipe
BrazilRoom; bad; bathroom; loud sound at the swimming pool area.
Breakfast buffet.
Stayed in July 2022
Reviewed: March 14, 2022
Dennis
United States of Americathe breakfast bar was the same every day. no variety in the foods. the air conditioner ran in the room all the time and had a mold smell to it. developed a sinus infection from the moldy smell of the room. the mattress was hard as a board with no padding to help cushion with only a sheet.
the pool area was the best amenity.
Stayed in March 2022
Reviewed: January 31, 2022
Marinkovic
BrazilWiFi is basically unusable. will not return to hotel as regular cell signal is bad and WiFi at the hotel is horrible. was unable to work at the hotel had to borrow office at a friends company to receive and send docs
breakfast was fair and location is good
Stayed in January 2022
Reviewed: January 9, 2022
Nadia
United KingdomNothing at all
The outdoor area is great. Lots of space and a great pool area.
Stayed in December 2021
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