Asked for fresh towels and they never came. Dirty hallways. Found out last day that the next week the hotel was being torn down and to be rebuilt. Probably the reason we received minimal service.

Good location.

Stayed in October 2023

The lack of parking was inconvenient. Also, the elevator made me think it was going to drop. And the showers were a bit uncomfortable, probably because the building is old.

There was no parking, if you plan to travel here, please do not rent a car, city can be roamed by foot because the location is great or there is a train 1 block away. Had to spend additional ~60$ for parking

Stayed in October 2023

The rooms need renovations and better quality sheets.

Well located, 5min away from st Catherine street. Cozy building.

Stayed in October 2023

Small room overfilled with large items of furniture. Very little space for our 2 large suitcases.

The location is great. The hotel is directly opposite the metro and 4 minutes walk from the bus station. Easy to catch the 747 bus from the airport to the bus station (turn left out of bus station, then first left to the hotel). The lady on reception spoke excellent English and couldn't have been more helpful. There is also a fabulous cafe (L'Oeufrier, Atateken) a 5 minute walk from the hotel, serving gigantic portions of excellent food.

Stayed in October 2023

Very close to everything metro is across the road

Stayed in October 2023

The coffee/tea machine was there, but there was only Earl grey tea and no coffee, so I didn't use it. The TV only had a remote for the box, but not the TV.

The location was perfect - across the street from a central Metro station. The room was comfortable and clean.

Stayed in October 2023

Bath towels a bit on the small side.

Good position. Very handy for the Old Town. Basic but comfortable. Nice bathroom. Very quiet. We wanted to extend a couple of days and the lady on the front desk was very helpful.

Stayed in October 2023

Some of the staff were a little stand offish. One of the younger staff made up for this and was very friendly with lots of helpful tips and suggestions. As a place to work remote it wasn't very suitable.

Easy to find, good value and close to Subway

Stayed in July 2023

Dated decoration and furnishings

Location

Stayed in September 2023

The location was absolutely fantastic; however, the price paid did not align with similar hotels in that area that I've previously stayed at. When booking I had assumed that because it was a pricier hotel it would be a fancier hotel but it was not. It was just a simple hotel room with nothing special. There was a very awkward building support column directly on the right side of the bed so if you got out of bed on the right side you would bump into it – very odd.

The location was absolutely fantastic and the person working at reception was wonderful with good advice as to tourist attractions and restaurants in the area within our price range.

Stayed in September 2023

There is a construction site next door - it's quite loud, which made it impossible to work inside. I had to find a cafe not too far from the hotel. Also, the beds could be better. Finally, given that there is no breakfast provided, I think the price could be a bit cheaper.

Very close to Berri-UQAM - literally next door. Nice personnel.

Stayed in September 2023

Property needs updating!

Location, close to everything

Stayed in August 2023

There is no parking at the hotel. We were directed to a parking lot with in and out previlege which was perfect for us. However, later on, we found out we could not get to it because of road closure. I think the hotel should have updated information for the clients. There was another issue of PR. There was a false fire alarm in the middle of the night, around 3am. All guests were evacuated. We stood outside of the hotel for an hour, waiting for the firefighters to confirm that it was safe to go back in. It was no fun standing outside in the unseasonably cold weather. It would be nice to get an apology or acknowledgment for the inconvenience and discomfort by the hotel, although the false alarm was unintentional.

It is clean. The bed is comfortable. The hotel provides all necessary toilette items. Location is good. The metro is right across the hotel. The staff is friendly and helpful.

Stayed in August 2023

No breakfast, but that was expected. Some noise from people in the street late at night, but only minimal disturbance.

Staff were very friendly. Room was compact and included all my main requirements. Bathroom/shower was good. Lift was efficient. Very good location for my requirements.

Stayed in June 2023

Towels are quite small for an adult Dispensers in the washroom are empty and plain bottles with no markers of 'soap'/'shampoo' are provided instead Iron was dirty - had to ask for replacement No breakfast or amenities are provided so the price has to be reflective of this: $800 a night? Really? F1 event shouldn't be a factor in this.

Facility was nice and location very convenient Safe in the room is useful Fridge in the room is great

Stayed in June 2023

Hien at the front desk

Stayed in June 2023

Maybe its my European background, but there was not much victorian about this hotel, neither in or outside. Despite supposedly a 'free upgrade' the CAD 180 incl taxes that we paid was much overcharged, for a rather run-down room. We've had much better stays for less.

Welcome was really nice, and the lady at the reception really very friendly, nice and helpfull. The quartier Latin around the corner is a nice part of the city: we liked it more then the old innercity, which is very touristy and with many addicts.

Stayed in June 2023

My room was a bit noisy due to the traffic on the main road, but not a big problem.

Friendly staff, comfortable room and very close to the UQAM university where I had a workshop. Walking distance to restaurants and cafes. Good value for money.

Stayed in May 2023

We had an economic room which was a bit small but excepted. The beds were hard. The elevator was sketchy.

Great location, easy to access from the metro Berri-UQUAM. The staff was very useful. Lots of restaurants around and a massive grocery (IGA). Quiet place despite being downtown.

Stayed in May 2023

Nadia ..at the front desk was really sweet and helpful to show me roads and places around the hotel .. loved it. 😁✌️ Merci Nadia

Stayed in April 2023

No microwave.

the location and price

Stayed in April 2023

Comfortable, clean and affordable

Stayed in February 2023

Just be careful in the shower. The hot water is scalding and the cold water is quite cold. Both are controlled with separate levers, and getting the right blend is tricky.

When I first checked into my room there was a smell of what I thought might be cigarette smoke in the bathroom. I didn't want to get accused of and charged for smoking in a non-smoking room so I went down to the reception to report the smell. I was clear that I didn't expect anything to be done about the problem. I just wanted them to know about it. Nonetheless, the concierge upgraded my room to a much larger one without any odor. I thought that was pretty good customer service.

Stayed in March 2023

the bed and pillows

location

Stayed in March 2023

I walk with the walker and I had to manage stairs down and up to elevator!

very cozy and good location!

Stayed in December 2022