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  5. Reviews of Lamphouse By Basecamp

Reviews of Lamphouse By Basecamp This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

610 8th Street, T1W 2B5 Canmore, Canada

#12 of 31 hotels in Canmore

Guests' Choice

Review Score

Based on 603 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.5

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 24, 2024

    8.0
    Central stay in Canmore, great value!
    • Leisure trip
    • Family with young children
    • Double Room - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Very central! Nice to have parking included. Room was spacious, comfortable and clean!

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom floor was shockingly ice cold.

    Bed was very comfortable, loved being in the center of town. Digital check in was very easy and convenient!

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Wonderful
    • Family with young children
    • Double Room - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Our stay was very good, the location is the main plus. Hot tub wos so cosy and warm. Definitely came back again.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    Great location, clean, beds fell short.
    • Leisure trip
    • Couple
    • King Room with Mountain View - Self Check-In
    • Stayed 1 night

    The bed was a bit hard, linens were thin. If there was a fluffier duvet or a softer bed this would be a home run stay.

    The room was newly renovated, new linens, very clean, prime location off railroad ave so walking distance to restaurants and shops. Parking on site was included, great for the location. It's a motel style but the room stayed warm even in -20C. Did not use hot tub but it was open. Value is great for a usually expensive Canmore stay.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Highly recommended
    • Leisure trip
    • Group
    • Double Room with Mountain View - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing at all everything is perfect for me and my family, the room is clean and nice.

    The location is great

    Stayed in April 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room - Self Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    Manager guy in office was so very helpful and lovely. Top marks for him!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    The location and the room is good but there are few things that needs improvement on: 1. Customer support - even thoug
    • Leisure trip
    • Couple
    • Queen Suite - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Maintenance and Customer Support Hotline

    Location

    Stayed in March 2024

  • Reviewed: March 7, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was cold. Access door was frosted up and our boots were quite cold as were sitting close by.

    Great location. Pleasant room. Key code entry was great.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Economical and never judge a MOTEL by it's cover!
    • Leisure trip
    • Couple
    • King Room with Mountain View - Self Check-In
    • Stayed 1 night

    Only complaint is that the nespresso machine didn't work (for me!...I was at the Palliser Fairmont a week prior and that one didn't work for me either, bring back the Keurigs!).

    The room was perfect size, I appreciated the usb receptacles and the lighting in the room! nicely done!

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Good choice for central Canmore property.
    • Leisure trip
    • Solo traveler
    • King Room with Mountain View - Self Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    The heating system was clunky, and very loud. The TV in the room Seemed to have a mind of its own what buttons did or didn’t work, and randomly the volume would go up or down. Sadly, my room was above a room which had a dog which barked a lot, and could hear it though the floor in the night. None of these things were deal breakers, but, I did expect a little more from the price point of this room. The property could benefit from a booking system for the hot tub, so that guests all have a fair chance of accessing it, especially during busy times, sadly it wasn’t a feature I was able to use as it was always occupied when I tried to go.

    The room was comfortable with a large king bed, good size floor space and place to store clothes etc. good size fridge and it is very close to Canmore town centre and everything is within walking distance.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room - Self Check-In
    • Stayed 1 night

    The parking lot is a bit tight,more suitable for small cars.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Suite - Self Check-In
    • Stayed 4 nights
    • Submitted from a mobile device

    Honestly, the pillows. I understand this is definitely an individual complaint, but I've had better pillows at a Travelodge. I don't know how every suite is, but we really found the pillows mediocre.

    The suite was perfect for our needs and it was very clean and well maintained. The outdoor hot tub was excellent as well. Not to mention it was worth it being right downtown for a relatively short stay.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Wonderful, wish we could of stayed longer
    • Leisure trip
    • Couple
    • Double Room - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    No early check in

    Location, price, hot tub

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    This is an old motel with a few decorative features (new tile and furniture) made to look modern.
    • Leisure trip
    • Solo traveler
    • King Room with Mountain View - Self Check-In
    • Stayed 2 nights

    There was no duvet cover, just an ill-fitting flat sheet. The front desk was not staffed and the front office was locked my entire stay. You can hear everything going on in the rooms next door.

    The mattress and pillows were comfortable. The room was aesthetically pleasing. There was a coffee and cocktail station included.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    Amazing location! Friendly staff!
    • Leisure trip
    • Travelers with friends
    • Double Room with Mountain View - Self Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was too hot, the bathroom fan was noisy, and the bathroom light flickered

    Location was amazing !!!! Staff were very friendly and accommodating!

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    Very Good
    • Business trip
    • Couple
    • King Room with Mountain View - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    The hot tub was out of order.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    I thoroughly enjoyed my stay at the Lamphouse hotel. The warm hospitality and cozy atmosphere, created a delightful experience. The staff was friendly, the rooms were comfortable. Highly recommend

    Stayed in December 2023

  • Reviewed: January 15, 2024

    8.0
    Still love it here, but cold!!
    • Leisure trip
    • Family with young children
    • Double Room - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    I've stayed here before in the spring and it was fantastic. Still great this time but it was absolutely freezing. I don't know if the heat was just broken because there was a space heater in there, but it did nothing to keep the room warm. I had to wear three layers of clothes to bed and it was about 10 degrees when i got up. I get it it's a winter town, but I still want to be warm inside lol. I would've brought my own if I was just informed it would be cold.

    It's always clean. Beds are super comfy and curtains keep it nice and dark, not too noisy. I like the rocky mountain soaps, and it's a fantastic amount of space for the price.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    We stayed during Christmas and it was perfect for 2 days getaway.
    • Leisure trip
    • Family with young children
    • Queen Suite - Self Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    There was no closet

    Very good location. Clean and comfortable

    Stayed in December 2023

  • Reviewed: December 27, 2023

    8.0
    It was very cool, good location, clean , friendly staff , I really liked the hot pool
    • Leisure trip
    • Group
    • Double Room - Self Check-In
    • Stayed 2 nights
    • Submitted from a mobile device

    The shower room has a very cold floor

    Everything is comfortable

    Stayed in December 2023

  • Reviewed: November 18, 2023

    9.0
    It was the perfect place to stay for shopping and checking out the downtown
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View - Self Check-In
    • Stayed 2 nights

    the room was too warm and we had to open the door and windows to cool it down. (even after turning the thermostat off.} woke up to the grader clearing the parking lot at 7am. would like an instruction manual for the Cube, as well as some way to turn off the screen. It was too bright at night when trying to sleep. a shelf in the shower would be helpful.

    the heated floor in the bathroom was nice. everything was clean. felt comfortable walking around in bare feet. there were plenty of hooks to hang coats, etc. and lots of drawer space.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View - Self Check-In
    • Stayed 1 night

    The temperature in the room was too high, and opening windows did not help. Turning off the heat did not help. The temperature would just go back up no matter what you do (and it was Oct 20 and chilly outside). Something needs to be done with the rooms, like for example enabling the AC to be operational during all seasons, not just the summer.

    Stayed in October 2023

  • Reviewed: October 28, 2023

    9.0
    Amazing view and cozy room!
    • Leisure trip
    • Travelers with friends
    • Double Room with Mountain View - Self Check-In
    • Stayed 4 nights
    • Submitted from a mobile device

    The hotel is very central to everything on the Main Street and some very scenic walking trails. The hotel was super clean and well taken care of. We’ll worth the money and would definitely highly recommend to anyone!

    Stayed in October 2023

  • Reviewed: October 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • King Room with Mountain View - Self Check-In
    • Stayed 1 night
    • Submitted from a mobile device

    The shower set up (half-wall). There was a wet mess on the floor after each shower. My room was on the third floor and there was no elevator.

    The room was spacious, amenities were good, ample parking, and the location was perfect.

    Stayed in September 2023

Showing 1 - 25

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