Hotel was clean and perfectly fine. But, somehow, it came up short relative to our expectations: - Hotel is on a beautiful riverfront property but there was no way to enjoy the view from indoors (i.e. no sitting area) and there seemed to be no cute area outdoors to draw the guests to. - There was only one elevator that was banged up and used for utility purposes, - The decorative furniture right in front of the main door was awkward and partially blocked access to the lobby, - Artwork was slightly bizarre - There was no breakfast or meals available. The restaurant was closed on the day we were there. These are not major complaints. Our stay was perfectly fine if compared to generic motels. But simply, the place has a lot of potential and owners could do so much more with a little effort (and perhaps some guidance) to take advantage of the location and give the guest far more than a vanilla-ok experience.

Hotel was perfectly decent. The hotel is located close to the small downtown area where there are shops and restaurants. We enjoyed the European-style Christmas market in the town square.

Stayed in December 2023

Resataurant was closed

Clean

Stayed in December 2023

It is unfortunate that the restaurant does not open on Mondays. A remnant of the post-covid staff shortage I believe. We had to have breakfast outside, but were warned and there was a coffee machine in the room.

Great value, friendly staff, helpful! Room was a suite and was spacious and clean. Bed was a king and very comfortable. Soundproof quiet. Lovely view on the river.

Stayed in December 2023

They dont do the room between days. No lotion for hands.

Easy access and possibility to recharge my car

Stayed in December 2023

No king size bed available, we had 2 “big beds” when we just needed 1 but bigger Didn’t find the bathroom very clean, old towels It needs a bit of renovation, it’s quite old

It was the only 4star hotel around Nespresso coffee machine in room

Stayed in October 2023

The view on the river by night has no sense, no light, nothing... So for having a good time at night and take a drink or eating at the table situated at the window has no sense... We paid for this view, and a Hotel is made for nights, so that's not worthing the value at all. They shutdown the electricity of the microwave after 10pm, so one of us has not been able to eat his frozen dish...

I liked the space in the room for the price. A suite for 220$ instead a single room at 300$ at Quality Inn... The view on the river during the day. We get one hour extra for wrap our stuff, it was very kind of them.

Stayed in August 2023

The coffee machine in my room didn't work, the hand soap was empty, the cleaners went into my room while i was there although there was a sign to not disturb and i did not check out yet, and a few other small things like that made my stay less than ideal.

Nice rooms, good location, overall a good experience. Staff at the hotel restaurant were very nice and helpful.

Stayed in August 2023

Nothing

Location is perfect

Stayed in July 2023

No safe in room

Front desk staff superb. Our coffe machine was broken and a replacement was immediate

Stayed in June 2023

unfortunately the restaurant was closed

location

Stayed in June 2023

the view

Stayed in July 2022

Location, room with a view. Excellent and courteous service.

Stayed in May 2022

rooms were clean great service. the chef was amazing prepared an awesome filet mignon and presentation was 10 out of 10. waitress was also 10 out of 10.

Stayed in November 2021

Ther was no room service

Was very clean and. Quiet The staff was nice

Stayed in September 2021

Small negatives: 1) there was a wedding so we did not have access to the grounds of the hotel before 5:00 PM but it is understandable 2) the bed-sheets on one of the beds were very thin and rough 3) unfortunately, no breakfast is offered because usually it is a buffet and this is not possible during the pandemic but there is coffee in the room.

In the city of Joliette, this hotel is the best choice. Here are the reasons: 1) the location is wonderful, near the city center, near the Music Festival of Lanaudière, and near many historical religious buildings 2) the parking is free and right in front of the main entrance 3) the measures linked to Covid-19 were taken very seriously 4) the staff was very friendly and helpful 5) we had diner and the food was delicious at a reasonable price and a shooter drink was offered with the compliments of the administration 6) the grounds are really beautiful right beside the Assomption River and offer a view of the small falls and the water 7) we reserved a ''Comfort Room with Two Queen Beds'' and we were upgraded to a ''Comfort Room with Two Queen Beds - River View'' 8) the check-in was possible 30 minutes earlier at 2:30 PM 9) the check-out was very efficient 10) the whole property was clean and appealing.

Stayed in August 2021

N/a

The grounds are super nice room was spacious and clean shower floor bit slippery would be good idea to put mat on floor of shower only one elevator at times slow

Stayed in August 2021

Not enough towels (only 2)

Stayed in July 2021

The view of the beautiful river and flowers from the room! It was so beautiful

Stayed in July 2021

My room 229 is just over the congres area and I eard bad noise, no shower telephone, bad pillow, bathroom really small, carpet on the floor, 1 elevator, 1 staircase (inconvenient) and no room at the ground floor, no open window (no fresh air). You can get a really better hotel for same budget.

The restaurant is excellent! Super clean, nice view on the river

Stayed in January 2024

Simple simple room for the price we paid . We can definitely get a better room for the price we payed

Next time we will take the forfeit if we do go again

Stayed in January 2024

The bathroom was a little small. We gave our children a bath and it got hot super fast. The bathroom is also not equipped with a proper fan. It could use some revised plan in terms of space management.

The room was cozy. The staff was great as per usual. The price is good for the quality we get. I had previous experience with the restaurant/bar and it never failed to meet my expectation. Menu is a little different from other restaurants but it could use some local stuff as well (local beer, even regional)

Stayed in December 2023

The room was large but the bath room was so small you knocked your knees everywhere. The bedding was kind of outdated and the sheets threadbare. The breakfast did not meet the standards of the price. It was very ordinary. For example,there were no Quebec berries , no choice of Quebec cheeses except some tiny little cubes of white and orange cheddar .

Location and grounds near the river Size of the room. Quietness Friendliness of staff

Stayed in August 2023

The room was huge and very clean.

Stayed in July 2023

The fact that they require a deposit of 150$ on top of a full payment of the room - unacceptable. Only one small not confortable chair in the room - lack of electric outlet to connect your laptop - iPhone etc…. at the desk - Wifii not very powerful takes time to load e-mails. The room was not set up for someone that has to work or even watch TV.

well situated

Stayed in April 2023