lack of facilities but that was because of the work being done on the hotel

Went well. The hotel is still being refurbished but that made difference to our stay

Stayed in March 2024

Very helpful staff.

Stayed in April 2024

Everything was as expected with the exception of breakfast. Breakfast area was being remodeled and the alternative wasn't very appealing. Obviously a temporary situation.

Easy check in, clean room, prompt shuttle to airport.

Stayed in April 2024

Good quality 4 star hotel. Restaurant closed due to renovations and no restaurants near by however staff were very helpful in organising appropriate deliveries. Has very regular and good quality transport to the airport.

Stayed in April 2024

Shame restaurant was being maintained so very little catering facilities but very well informed beforehand and excellent facilities a short walk over bridge which itself was refreshing.

Central, fantastic concierge who helped out sort a trip problem and saved the day.

Stayed in April 2024

Nothing open for food

Staff were great.

Stayed in April 2024

There was no restaurant at the hotel and breakfast was not included.

It has a shuttle to and from the airport. We phoned for the shuttle when we arrived in Vancouver but the shuttle was not running at the time so we were told to take a taxi. We were reimbursed for the r taxi fare.

Stayed in April 2024

No food and beverage available ( under renovation)

Freshly renovated and well appointed rooms. Loved the shower!

Stayed in April 2024

Just a heads up: the hotel has a complementary shuttle that runs back and forth to the airport every 30 minutes, which is nice, but it would have been good to know that the shuttle uses the same location at the departure level for all airport pick-ups and drop-offs. It would have been nice if our booking confirmation clearly explained that. We walked out of arrivals, looked around for bit for the shuttle, then settled for a taxi.

Great location for an overnighter that needed us to be near Vancouver International Airport. The hotel was undergoing renovations while we were there, but they we upfront about it, and we never experienced any interruptions or noise because of it. We would stay there again. Comfy.

Stayed in March 2024

I did not get back the deposit of 100 $ till now (6 days)

Clean hotel, close to airport, they did not charge for the parking

Stayed in April 2024

They charged my credit card for an incidental deposit, but they didn't give me the credit back at the date of check out. I was told to wait for 4-5 days before they credit me my deposit. I didn't argue with the staff. My question was why didn't he refund it to me right after my check out.

The facility was good, clean, quiet. Safe. Even though, they don't clean the room daily. They have enough towels, and essential supplies. It's a good environmentally friendly approach.

Stayed in April 2024

Free Airport shuttle, also very close to transit train station.

Stayed in March 2024

Room only cleaned on the 4th day. Had to go to front desk to get fresh towels, shampoos and soaps.

New modern rooms. Great view.

Stayed in March 2024

satnav took me to wrong radisson (there are two) and upstairs neighbours very noisy

spacious reception, nice check in staff, good room with large bed

Stayed in March 2024

pillows were really large and fluffy- no alternative option. Couldn't get the tap in the bathroom to run cold

Clean, comfortable rooms, friendly staff

Stayed in March 2024

Sadly no bar or restaurant as undergoing renovation. I failed to read this when made booking.

Location. Clean. Shuttle bus

Stayed in February 2024

Great location, near airport, recommend for stay on late arrival or early departure from Vancouver airport.

Stayed in March 2024

Restaurant being renovated so no breakfast or food options but easy to get deliveries

Comfortable clean

Stayed in March 2024

As above

Clean convenient

Stayed in March 2024

The restaurant was closed.

Stayed in March 2024

There was no restaurant in service, and our little fridge wasn't working.

Location

Stayed in March 2024

The bathroom fan didn't seem to be functioning. The room felt dim.

The staff were friendly and very good at their jobs. The complimentary shuttle to the airport was prompt.

Stayed in March 2024

The hotel clearly states that there is currently no restaurant or bar available-but having been here pre-covid-it is a loss to the overall enjoyment of the hotel. None the less, the staff were a pleasure to deal with.

Staff were lovely-very helpful and attentive. Despite ongoing industrial action as a result of Covid impacts, the staff were happy to help with any questions or needs. It is unfortunate there is not a restaurant or bar available at the moment, but the staff offer a small menu for take away to help any unsuspecting travellers, as a car is required to get to any external restaraunts. As of writing (March 2024) room service may only be available every 2nd day-but all room items are available on request. The renovations being carried out did not impact the stay at all. The newly refurbished rooms are lovely, comfortable and spacious. The marina view room has a lovely view!

Stayed in March 2024

Nothing In my short stay

Check in was efficient. Room was clean, bed comfortable. The bathroom was clean, shower water hot and adequate toiletries and towels. Tea and coffee provided. Shuttle bus was on time both ways

Stayed in March 2024

No restaurant

Convenience. Great access to the airport

Stayed in February 2024