Warm of the room and unable to get cool without window open which allowed more street noise.

Breakfast at another hotel due to renovations at Metterra. Good but same thing everyday. Valet parking excellent Location excellent and close to a variety of eating places and some shopping

Stayed in May 2024

My room had 2 queen beds. One was in good shape, the other had a very old mattress that needed replacement. Bathroom and room was clean but the walls did have some stains on them. Looked like oil type stains.

Hotel offers a buffet style breakfast. Options include scrambled and boiled eggs, bacon, sausage, and potatoes along with an assortment of bread, muffins and other baked items and yogurt and fruits. Coffee and juices were also available. Overall breakfast was very good and the breakfast location was nice and cosy. Hotel location is great! Close to dozens of restaurants and boutique shops. The hotel is also linked to Ampersand 27 (restaurant) and you get a 10% at the restaurant for staying at the hotel. I tied Ampersand 27 and food was very good but more expensive than some surrounding restaurants.

Stayed in April 2024

Location

Stayed in March 2024

I didn’t like that there were no parking available. You have to pay extra for the parking and park your car two blocks away from the hotel or pay a bit extra for a valet parking. The hotel wasn’t as clean as I expected.. the elevator was a bit dirty.

I liked the breakfast. The bed for very comfortable. I liked the valet parking convenience.

Stayed in March 2024

The room was way too hot

Great location. Valet service was handy.

Stayed in March 2024

Room was so hot no matter what we did we couldn't get our room to cool down unless we had our balcony opened. Which wasn't the greatest because the one night was really loud.

Staff are really friendly especially the bartender in the lounge the lady there is so friendly and nice. Room was clean and decently sized overall what we paid for and what we got can not complain.

Stayed in March 2024

parking

"breakfast," "location,"

Stayed in March 2024

The breakfast buns were hard and dry.

The hotel is modern, clean and comfortable and is located in a nice area to walk (particularly in summer). The continental breakfast with bacon and eggs is a good option.

Stayed in January 2024

Didn’t like the coffee in the room. Also, the lounge was not open on a Sunday night. And the next day was a holiday Monday.

Did not have breakfast as it ended to early.

Stayed in February 2024

It is great the way it is-keep up the great service and work!

Breakfast was amazing! Exceeded my expectation. Room was very nice and clean. The staff was very helpful and friendly! Parking was a bit of a challenge but we use the valet service so didn't really effect us! Great place to stay

Stayed in February 2024

Bed not comfortable and shower in tub

Good

Stayed in February 2024

parking on the street to check in was sometimes hard to find,

very nice room adn location, breakfast was very nice as well.

Stayed in December 2023

The towels weren't very good, some of the furniture was a bit outdated, Overall I think it's overpriced

Bed was really comfortable, location was excellent, the valet parking was very convenient. The shower was really nice too.

Stayed in February 2024

its very functional - tired - all good though

Stayed in January 2024

We had an okay only view of Whyte Ave from the location of our room, but we were directly above the kitchen and woke up to the smell of bacon. This made us so hungry we hurried down to breakfast, but really I would have preferred not to wake up in a hotel to the smell of breakfast.

We enjoyed the bed and found it very comfortable. The room was a good size and clean. The bathroom was standard and good. We booked the room with a patio, but we didn't use it nor expect to since it was December. We still had access though and I think it would have been pleasant in nicer weather although not entirely private as we could see the neighbouring balcony. Breakfast was good, although nothing special. It was exactly as expected for a hotel breakfast, hot and cold food. There were breakfast smoothies though, which is a nice addition. The coffee at breakfast was good, although not great, and the coffee in the room was normal for a hotel (meaning just fine). Whyte Ave is a great area and I would suggest venturing out. We only stayed one night and instead of bothering to look for parking we opted to use the valet service for our car and it was a smooth process. I would recommend using it for your own convenience. You can park directly at the door upon arrival, then park your vehicle afterwards.

Stayed in December 2023

The only issue was when we arrived and we were denied entry but I think this was a misunderstanding

The property was lovely in a good location and very good valet service. The eggs for breakfast were exceptional and throughout our stay we did not have better

Stayed in December 2023

I did not love how low the bed was, but they was my only complaint!

Stayed in December 2023

I paid for a room with a balcony and terrace and I got a normal room because i was informed when arriving at the hotel that it's under renovation. They gave me 10$ free parking but I would've rather what I paid for

Friendly staff and nice location

Stayed in January 2024

We liked the whole experience, rooms feel a little dated but this may just be a Canadian style, to be clear they were clean, tidy, warm and well maintained so this is an observation not a complaint

We loved the staff and the location, big shout out to John for keeping us all fed alongside the rest of the team. Also the house keeping team for the excellent job they do and not to forget the front of house for booking us in and briefing us on the area. All in all a super friendly place to stay in an excellent location 100%

Stayed in December 2023

We enjoyed our stay at this prime location on Whyte Ave.

Stayed in December 2023

location

Stayed in October 2023

The quality of the towels is embarrassing. They are bordering on threadbare and are a poor reflection on this otherwise elegant property. Additionally housekeeping only provides 2 bath towels in total. Given the poor quality, 2 per person are required because they have no absorption properties. One of the reading lights by the bed was hanging askew and falling off the wall.

Missed breakfast. Have stayed at Metterra since it opened. Always enjoy the property, like the decor, appreciate the evening bar service though it was closed on this occasion. Staff very friendly and helpful.

Stayed in December 2023

The hotel is on a very noisy street with lots of late night/early morning noise…but they do supply you with ear plugs😊

The breakfast is very good. The valet service h go or car parking is also very good.

Stayed in November 2023

Beds weren’t that comfortable.

Clean hotel, great location. Staff were very nice.

Stayed in October 2023