2000 Panorama Drive, V0A 1T0 Panorama, Canada
#1 of 15 hotels in Panorama
Guests' ChoiceBased on 221 hotel reviews
9.2Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.4
Staff
9.0
Value for money
9.0
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Jennifer
CanadaNothing
Everything!!
Stayed in May 2024
Reviewed: April 13, 2024
Dianne
United States of AmericaExcellent location. Steps from the gondola and hot tub right outside our door.
Stayed in February 2024
Reviewed: April 1, 2024
Giselle
CanadaNothing
Great sized studio with full kitchen. Very comfortable bed. Perfect location on the hill - ski in ski out
Stayed in March 2024
Reviewed: March 28, 2024
Peter
SloveniaNothing to say here.
Very nice apartment, easy to check in out. We were there for skiing, very good experience, after you park the car everything is easily to access without car, there shops and bars in village, wellness facilities, fitness, no additional costs.
Stayed in March 2024
Reviewed: March 5, 2024
Tracey
United KingdomA fantastic property in a great location, very clean and great amenities
Stayed in March 2024
Reviewed: February 12, 2024
Yevgeniy
CanadaNice apartment close to everything.
Stayed in February 2024
Reviewed: November 14, 2023
Annalisa
CanadaThe ONLY thing we find as an issue every time is the TV options. Obviously every hotel seems to have the issue of not a lot of channels so that’s to be expected. This one has a members lounge where you can choose from a variety of DVDs which is a great idea except the DVD players never seem to work. I think the idea of having a bunch of remotes to figure out is a bit dated and to go through all that both visits only to not have the option of a dvd at all was a bit disappointing.
We come here often and it’s a beautiful getaway and a great location, the rooms are very clean and taken care of.
Stayed in November 2023
Reviewed: November 10, 2023
Marian
CanadaCleanliness. Outdoor pool was great to soak in and the smaller hot tub behind where we stayed in was a wonderful extra treat.
Stayed in October 2023
Reviewed: October 25, 2023
Julian
United KingdomThe apartment we got was excellent everything we could have wanted
Stayed in October 2023
Reviewed: October 12, 2023
Mari
Canadafurnitures need more dusting especially on the headboard, and diners. corners of sofa bed need vacuuming as well.
There was adequate supply of toiletries, towels, garbage bags and kitchen cleaners.
Stayed in October 2023
Reviewed: September 22, 2023
Grzegorz
CanadaThe check out hour could have been later
There was no breakfast at the hotel but the location was perfect
Stayed in September 2023
Reviewed: September 11, 2023
Jennifer
CanadaWe loved everything about our stay the only thing was the bed was a bit hard but that is preference
The rooms were so cute. If your looking for a relaxing place this is it. The room have a cozy cabin feel and top it off with a dip in the hot tub is perfect!
Stayed in September 2023
Reviewed: August 26, 2023
Alyssa
CanadaThat hot tub hours weren't properly enforced. We had a toddler shrieking outside of our room in the hot tub at 0830 when we were attempting to sleep in a little.
The text update system for updates, information, etc. It was much easier than calling or physically going to the office.
Stayed in August 2023
Reviewed: August 18, 2023
Culley
CanadaVery nice room, very comfortable, clean and we loved the room design.
Stayed in August 2023
Reviewed: August 17, 2023
Morales
CanadaPools need upgrades all, thanks
Everything
Stayed in August 2023
Reviewed: August 15, 2023
Brenda
CanadaVery easy access.
Stayed in August 2023
Reviewed: August 7, 2023
Jason
CanadaNo A/C. Rooms were crazy hot and patio screen had large holes that allow for bugs and rodents to get in
Beautiful place and everything you need.
Stayed in August 2023
Reviewed: August 6, 2023
Roy
Canada10 o’clock check out 
The bed
Stayed in July 2023
Reviewed: August 5, 2023
Amber
CanadaNot applicable. The whole experience was wonderful.
Beautiful room with all the amenities. Rustic mountain feel yet modern. Gorgeous view off my deck. The whole resort is accessible and within suitable walking distance for young children. So much to do at the resort for children and adults alike!
Stayed in August 2023
Reviewed: August 2, 2023
Bojana
CanadaBeautiful property, clean, we come every year in July and are always fascinated by people’s friendliness.
Stayed in July 2023
Reviewed: August 1, 2023
Fritzie
Canadathe cleanliness,comfortable and place
Stayed in July 2023
Reviewed: July 28, 2023
Waite
CanadaThe main pool was not open, I would like to swim
We made our own
Stayed in July 2023
Reviewed: July 22, 2023
Eleonor
Canadalooks like we liked most of the facilities around
gondola is accessible everytime amd my kids really enjoyed the pools
Stayed in July 2023
Reviewed: July 8, 2023
Katie
United KingdomHot tubs weren’t working while we stayed. But could still sit and enjoy the views.
Spacious room with great decor. Super friendly staff, so much to do at this resort. Excellent parking and lots of on site amenities (bar, shops etc).
Stayed in July 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content