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  5. Reviews of Fairfield Inn & Suites by Marriott Ottawa Kanata

Reviews of Fairfield Inn & Suites by Marriott Ottawa Kanata This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

578 Terry Fox Drive, K2L 4G8 Ottawa, Canada

#27 of 55 hotels in Ottawa

Guests' Choice

Review Score

Based on 152 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.2

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    9.0
    Bery nice hotel. Pillows were too soft
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Great location

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Very helpful and friendly staff were the highlight.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not keen on using disposable plastic cutlery

    A good range of choice.

    Stayed in April 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Although the King bed was nice, it was a little bit hard.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    9.0
    A Hockey Tournament Weekend
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to complain about!!

    Very comfort and clean and in close proximity to the 417. Included, a lovely breakfast !

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Would go back.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Staff were very helpful.

    Stayed in January 2024

  • Reviewed: January 1, 2024

    9.0
    Very nice. Decorated for Christmas. Very cosy lobby area.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    I feel I paid too much. Might have done better booking directly and getting CAA discount.

    Excellent breakfast. Bit noisy due to kids and parents attending a nearby hockey tournament.

    Stayed in December 2023

  • Reviewed: December 29, 2023

    7.0
    Good to stay there
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was smaller

    Location is closed to Highway

    Stayed in December 2023

  • Reviewed: November 21, 2023

    9.0
    It was a great place to stay.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was not warm. It could be a little warmer.

    The location was great, the staff was amazing, the bed was comfortable and the breakfast was delicious.

    Stayed in November 2023

  • Reviewed: October 18, 2023

    8.0
    I had a very good night's sleep
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I'm not a fan of continental breakfast

    Location was easy to get to.

    Stayed in October 2023

  • Reviewed: October 14, 2023

    8.0
    Comfortable room and decent breakfast.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    The door between our room and the neighbouring room was not sealed as well as I would normally expect. Although closed and locked, we could see light coming from under the door and hear conversation and television from the adjacent room.

    Clean room. Comfortable bed. Parking was convenient. The complimentary breakfast was reasonably generous. Staff were friendly. Attractive location and setting.

    Stayed in October 2023

  • Reviewed: September 27, 2023

    8.0
    The hotel was good, we had fun.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights

    On whole everything was good. Hard place to get in and out of. Took us a few days to figure out the best route.

    The breakfast was very limited. Not much to choose from. We ate there the first morning and then went some where else to eat a full breakfast.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    I would like to see a $10.00 to $20.00 reduction in our second night as we did not get room cleaned the second day. We were informed of this on check in and expected it, however to stay in the room a second night without room cleaned for the second stay and not get a reduced rate is baffling. We obtained a very clean room and I think it would be more of an incentive for guests not to have the room cleaned on the second or third night if there was a reduced cost. If we had asked for the room to be cleaned, would the price be the same? That is the reason I’m suggesting a reduced cost, as the cleaners would be able to concentrate on checkouts and not second night guests. Wouldn’t stop me from staying in a Fairfield hotel again, but would make it more appealing.

    Very quiet and convenient for our purpose, which was to astender a concert. Staff extremely pleasant and helpful.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    Relaxing n comfortable.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Would have liked to have more vegetarian choice in the breakfast.

    Easy access, free parking, clean.

    Stayed in September 2023

  • Reviewed: September 13, 2023

    7.0
    Friendly and convenient.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Like I have said in previous reviews of Fairfield sites is that some of them, this one included, need updating. In our room which was spacious the ceiling light fixture was missing it’s cover and the door to the room stuck so it had to be forced closed. The mattress and pillows definitely need to be replaced at this property. They have run their course. Breakfast was missing fruit and I feel it needed a few more selections. Hotels these days are expensive to stay in so I think there should be a bit more bang for your buck.

    Well we were upgraded to a King Suite which was a nice touch. It was conveniently located to the venue we were attending. Staff was very welcoming and friendly. Breakfast was ok for a buffet style. Bathroom was nicely renovated . Nice big shower with dispenser bottles and a grab bar this time. The King suite was spacious.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was spacious and there was a big shower instead of a bath and I prefere that 🚿👍

    Stayed in September 2023

  • Reviewed: September 8, 2023

    9.0
    Exactly like expected
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Exactly what you would expect of the hotel by the stadium. Quiet, spacious, fresh and clean

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    Conveniently located in Kanata, very close to outlet mall and highway.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Expensive for a one night stay.

    Good location. Nice shower. Breakfast included.

    Stayed in September 2023

  • Reviewed: September 2, 2023

    8.0
    good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Should have a sofa bed for children

    Breakfast pool and parking

    Stayed in September 2023

  • Reviewed: August 27, 2023

    8.0
    Great value for our stay.
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a little chilly.

    Clean and modern. Bathroom was lovely and the shower was great.

    Stayed in August 2023

  • Reviewed: July 13, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was really dirty as if no one had cleaned it for six months At 8:45 morning, the breakfast table was empty. No eggs, no bread, no fruit. There was no recharge

    Stayed in July 2023

  • Reviewed: June 17, 2023

    7.0
    It fit the bill for what we needed for the night. Convenient, cheaper price, friendly and efficient checkin/out.
    • Leisure trip
    • Travelers with friends
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    it was fine; basic

    -convenient location -was able to get in a little early

    Stayed in June 2023

  • Reviewed: June 12, 2023

    8.0
    Exactly what we needed for our stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    A little noisy from other guests (sports teams) but quieted down at a respectable time

    Location is great for anything going on at Canadian Tire Place, shopping at the Tangor Outlet or travelling in and out of Ottawa

    Stayed in June 2023

  • Reviewed: June 5, 2023

    9.0
    As good as it gets
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Just a bit of a drive to downtown Ottawa, but over all it was wonderful

    Very comfortable, nice room, clean bathroom. Good breakfast as well

    Stayed in June 2023

  • Reviewed: May 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed at end near stairs very noisy with kids runnung up and down stairs late at night.

    Location and up to date amenities.

    Stayed in May 2023

Showing 1 - 25

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