1810 8th Avenue, V1N 2Y2 Castlegar, Canada
#2 of 5 hotels in Castlegar
Guests' ChoiceBased on 363 hotel reviews
7.7Cleanliness
8.4
Comfort
8.3
Location
8.5
Facilities
7.9
Staff
8.5
Value for money
7.9
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Lori
CanadaI stayed 3 nights and enjoyed coffee first thing in my room. sadly, the sachet was only replaced once.
Stayed in April 2024
Reviewed: April 6, 2024
Parminder
CanadaNothing all good
The view was so good.
Stayed in April 2024
Reviewed: March 24, 2024
Bill
CanadaThe Booking.com app used to help book this accommodation did not accurately describe the date of booking. It said “book tonight” and yet it booked the next day instead. This caused us unnecessary steps to cancel incorrect booking and do a new booking instead when we checked in. We were concerned we would have to pay for 2 nights.
Staff at front desk was very helpful
Stayed in March 2024
Reviewed: February 26, 2024
Deirdre
CanadaNothing stands out
This was a good, clean, updated hotel. I was comfortable in our room and slept really well as the room was also surprisingly quiet.
Stayed in February 2024
Reviewed: February 20, 2024
Peter
CanadaThe staff were phenomenal and went above and beyond.
Stayed in February 2024
Reviewed: January 30, 2024
Lisa
New ZealandVery clean and great breakfast. Friendly staff
Stayed in January 2024
Reviewed: December 8, 2023
Holy
CanadaOur room was at the back of the building. I wish that there was a shortcut for us to get to the reception and breakfast area. We had to walk outside and around the building to get there back and forth.
The hotel was very accessible with its central location. Safeway was right across the street. The room and beds were comfortable enough. Everything was clean. Staff was very friendly.
Stayed in November 2023
Reviewed: December 2, 2023
Megan
CanadaNo bathtub but that's fine
The nice rooms location was great
Stayed in November 2023
Reviewed: September 8, 2023
Diane
CanadaCould have offered bottled water especially at breakfast as there was a posted water boil advisory
Excellent location, lovely rooms, good facilities. Breakfast basic but good and staff very helpful.
Stayed in September 2023
Reviewed: September 6, 2023
Rowena
Canadawe had a pet room booked. the room was clean but the floors must have been missed
great location off the highway. our stay was very comfortable
Stayed in July 2023
Reviewed: September 6, 2023
Michael
CanadaWould have been nice to have a small table and chairs for eating meals.
Breakfast was a wide variety of fruit, cereals and breads. Location was convenient for highway and town.
Stayed in August 2023
Reviewed: September 3, 2023
Harry
CanadaNo elevator so not good for disabled, possible elderly. Advertised balcony but dont think it was wide enough to sit in a chair plus it was solid wall to look at if sitting. Front lobby rug was very old looking and ripped.
Right off main hwy Breakfastincluded. Was good Staff was nice Rooms were mostly updated Comfy
Stayed in September 2023
Reviewed: August 24, 2023
Mclean
CanadaNothing
Clean, modern, fresh smelling
Stayed in August 2023
Reviewed: August 23, 2023
Henry
CanadaThe property is well maintained. I stayed for 2 nights, and cleaning staff came in after my first night to make my bed, empty the trash, and give me additional towels. Breakfast was great.
Stayed in August 2023
Reviewed: August 21, 2023
Ron
CanadaNothing
Clean and comfortable with easy access to everything we needed.
Stayed in August 2023
Reviewed: August 4, 2023
Glenn
CanadaAll good🤗
Everything was great but they stated there was a problem with the new flooring leaving us with very dirty feet..
Stayed in August 2023
Reviewed: August 3, 2023
Leah
CanadaI think it’s overpriced by the booking.com. I checked the price that same day per night it’s really cheap.
I like it that there is a mini kitchenette
Stayed in August 2023
Reviewed: July 29, 2023
Patsy
CanadaThe only bad thing, and it wasn't the hotel's fault, is that the garbage was picked up in the parking lot at 7:00 am and woke me up....lol
I loved this room. It was everything I had expected and was super comfortable!! It was super clean and neat. It was well worth the money and I would definitely stay here again.
Stayed in July 2023
Reviewed: July 28, 2023
Patricia
CanadaNo elevator. Staff will help if needed but note should be left at. Front desk indicating this
Stayed in July 2023
Reviewed: July 25, 2023
Paula
CanadaThe wi-fi was not working the night we were there but we were made aware of it and the issue was being worked on.
Staff were very friendly. Very good value for the price especially compared to other locations. Room was clean and bathroom was updated.
Stayed in July 2023
Reviewed: July 13, 2023
Tim
United KingdomAll pretty good
Clean quiet location with friendly efficient staff
Stayed in July 2023
Reviewed: July 9, 2023
Roger
New ZealandLighting was to dim for reading
Stayed in July 2023
Reviewed: July 8, 2023
James
CanadaOnly thing we didn’t like was our room on ground floor we had water pipe noise from room above us, not too bad but middle of night flushing annoying
Nice comfortable clean rooms, great complimentary breakfast, good coffee We would stay again!
Stayed in July 2023
Reviewed: July 6, 2023
Michael
CanadaHallways and public areas were quite worn and not very clean.
Stayed in July 2023
Shah Alam, Malaysia
Kailua-Kona, USA
Pas de la Casa, Andorra
Ásborgir, Iceland
Whistler, Canada
Lousame, Spain
Angers, France
Kudowa-Zdrój, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content