1 First Canada Avenue, K7K 6W2 Kingston, Canada
#20 of 28 hotels in Kingston
Guests' ChoiceBased on 621 hotel reviews
7.5Cleanliness
8.2
Comfort
8.1
Location
8.3
Facilities
7.6
Staff
8.3
Value for money
7.5
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 26, 2024
Dawn
CanadaOlder property
Breakfast, check in, help with my luggage
Stayed in April 2024
Reviewed: April 19, 2024
Matthew
CanadaOlder tvs
Clean
Stayed in April 2024
Reviewed: April 12, 2024
Partridge
CanadaThe pool ceiling and general facility needs a lot of repairs, it looks run-down and old.
The pool was deep and there was a hot tub. Breakfast was included. The room was clean and comfortable and staff was polite and helpful. The tv had good cable.
Stayed in April 2024
Reviewed: March 8, 2024
Eileen
CanadaWe enjoyed the pool and hot tub. The environment in the pool area is needing some repairs to the walls and roof.
The breakfast was fine Would have been nice to have a hot egg option and maybe bacon
Stayed in March 2024
Reviewed: March 3, 2024
Ronald
CanadaPillows were not comfortable, very soft
Was renovated
Stayed in March 2024
Reviewed: February 26, 2024
Vanessa
CanadaWe found a big beetle on the ceiling and a daddy long legs in the bathroom :( The pool area needs a refresh as the ceiling is peeling in some spots.
This place was fairly close to where we needed to be, and very affordable! And breakfast was included :)
Stayed in February 2024
Reviewed: February 10, 2024
Bill
Canadano table with couch, so no where to put computers or drinks. TV signal was horrible, totally horrible. Shower taps are placed so that you are hit with cold water.
Stayed in February 2024
Reviewed: December 29, 2023
Allen
CanadaNothing. All was good.
Convenient to the lobby and parking.
Stayed in December 2023
Reviewed: December 18, 2023
Denis
CanadaA bit dated rooms, bathroom had a little water damage around the fan but not terrible.
So clean! They took great pride in keeping everything clean. The breakfast area never even had a crumb around. Public washroom was cleaner than mine at home. And the staff was so kind and helpful! Well done!
Stayed in December 2023
Reviewed: November 26, 2023
Shaherazad
CanadaThe breakfast was minimal, no frills, the morning receptionist did not greet us as we walked by and was aloof. Whilst checking out did not even bother to ask me how my stay was or even smile. Asking for a printed copy of my bill was almost like he was going over and above his job description.
Conveniently located, checked in at 5.00 p.m., Jeet, the receptionist, was very polite and efficient. The room was a little further than what I am used to but easy to get to.
Stayed in November 2023
Reviewed: November 11, 2023
Lgnarvaez
ColombiaThe pool is nice, temperture, though it looks old
Breakfast could offer scrambled eggs
Stayed in October 2023
Reviewed: November 4, 2023
Pierreb78
FranceBreakfast is not bad but usual/basic
Pool with jacuzzi, ok for kids Clean and spacy room Close to restaurants (Montana's BBQ is good !)
Stayed in August 2023
Reviewed: October 30, 2023
Louie
CanadaThere could’ve been more items on the breakfast Buffett
Stayed in October 2023
Reviewed: October 22, 2023
Tan
SingaporeStaff deducts hotel fees twice without pre information about it. When ask, they told that the 2nd deduction is just a deposit on hold. Will return upon check out.
Located not far from the highway. Manage to get tickets for the Harbour cruise within two days. There is also self laundry available.
Stayed in October 2023
Reviewed: October 15, 2023
Sherry
CanadaLocation
Stayed in August 2023
Reviewed: October 11, 2023
Stephen
CanadaHottub was dirty.
Staff was friendly, pool warm, premises and hotel was clean.
Stayed in October 2023
Reviewed: October 10, 2023
Alison
CanadaThe walls are thin I could hear the person in the next room snoring. The pool area needs some renovations, cracked ceiling, pool needs some up keep.
The room was clean, and the furnishings were updated, and no smells. Staff were friendly. Good location no issues. Breakfast was fine. Nice pool hours to 11 pm. They advertised that there was an adult swim from 10 to 11 pm however a small child came in with their family around 10 pm. I would stay here again.
Stayed in October 2023
Reviewed: October 9, 2023
Mohanpreet
CanadaLocation
Stayed in October 2023
Reviewed: October 8, 2023
Cassandra
GermanyThe pool was out of order but we did get a message telling us that before our arrival.
The beds were really comfortable and the staff were very friendly. The location was great if you didn't have a vehicle as all food/shops were walkable. Breakfast was included in the price and had a good selection for a continent breakfast. The pancake machine was awesome!
Stayed in October 2023
Reviewed: October 6, 2023
Nancy
CanadaMet our needs. Appreciate the availability of breakfast included with our stay.
Stayed in October 2023
Reviewed: October 6, 2023
Ronald
Canadabreakfast was good and room was clean
Stayed in September 2023
Reviewed: September 29, 2023
Bill
CanadaWe liked very much the location. There are some restaurants near by the hotel.
Stayed in September 2023
Reviewed: September 21, 2023
Greg
CanadaPool water wasn’t clean enough , hot tub water was dirty. Room sink drain clogged Breakfast variety was poor
Location, rooms, pool availability
Stayed in September 2023
Reviewed: September 13, 2023
Steve
CanadaThe price was on the high end for the services provided, and the lighting of the room did not offer a very good option for a bright workspace.
Stayed in September 2023
Liverpool, UK
Paraty, Brazil
Calice Ligure, Italy
Nardò, Italy
Mińsk Mazowiecki, Poland
Bruges, Belgium
Bandung, Indonesia
Ventimiglia, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content