Elevator smells like someone had been smoking weed and cigarettes. Building looks old which comes in the territory. Underground parking was good however, too small and there’s no elevator from the parking area up to the main floor. For a single parent travelling with a toddler alone with all the things we had to carry and take two trips back and forth.

Loaction is great. Right in the centre of downtown. Good 10-30min walk to all the downtown attractions

Stayed in March 2024

TV channels, poor sound on tv, curtains did not fully close, noisy bathroom fan, used male contraceptive found on sofa, charged me $200 on arrival in case I purchased services and said on departure I would receive a full refund in 5 to 10 days. Never had this in 50 years of travel. The manager of this hotel should spend a night in room 401

Bed, staff,

Stayed in April 2024

Decoration and furniture are ageing and would need renovation. Not enough light in the rooms (there are lamps but not strong enough and it is very dark in the room. Furthermore, the socket of one of the bedlamps was not working and the staff did not fix it or provide an extension cord (despite our claim) during our stay. Finally, housekeeping is ensured only very 3 nights.

Well located and convenient. Easy to reach from airport and close to city center. Quiet. Friendly staff.

Stayed in April 2024

The night staff was brusque and not personable. Did not expect to have to pay for parking, especially $23.00 per night. The parking lot was barely accessible, very steep driveway, 45º angle. Last night there was no room in the parking lot but we were instructed to park in a no parking space, "because we own the building," said the night concierge.

Two out of three staff were personable.

Stayed in April 2024

had to pay for luggage watch $5 per luggage, after stayed. If we are there early, we may have to pay $5 per luggage

location, location and location

Stayed in April 2024

They knew we were 4 guests amd only left 2 towels.

It was clean amd comfortable.

Stayed in April 2024

A bit run down and so it looked old.

Location

Stayed in April 2024

The room was only cleaned every 3 days which we felt was imprudent as there is a mouse problem (which is the case throughout the city too). There were mouse bait boxes throughout the hotel but we found a few droppings under our bedside table as well. If there is an issue like this, we felt the hotel should really stay on top of the hygiene in the rooms. Particularly as we would make sandwiches and have snacks for our son occasionally. The reception needed a $200 deposit from us when we checked in which was not explained when we booked. The beds have large metal posts sticking out of the corners which we were constantly scraping our legs on. The room was quite tired - there was rust on the plughole and floorboard laminate lifting and lampshades and wallpaper which does need a bit of TLC. It's a loud hotel. There were multiple nights that people were arguing very loudly or there were altercations. Luckily our son sleeps heavily but it was disruptive, though this isn't the hotel's fault necessarily.

The hotel had a fantastic location. It was between two different metro lines, Champ-de-Mars (orange) and Saint Laurent (green) so moving around the city was easy however you could also walk to old Montréal and Chinatown within 10 minutes. The 747 airport bus stops right outside the hotel too. The staff were all friendly and spoke English if necessary although we can communicate in French. The beds were sooo comfortable! The price per night is brilliant if you're on a budget. Our son managed to lock us out of our bathroom but a member of staff came up swiftly to sort which was greatly appreciated.

Stayed in April 2024

Staff was not very friendly , vending machines in lobby only took coin so couldn’t buy snacks, and there was a rather large stain on our carpet which appeared to be blood.

Comfy beds, location great

Stayed in April 2024

Reception lady in the afternoon is not friendly . Not my first stay at this hotel, staff is always the only deception, no smile no one seems to enjoy their job there.

Good location

Stayed in April 2024

windows can't be opened. because of the downtown location, parking your car near the hotel is difficult and relatively expensive. luggage deposit costs extra.

central location in Downtown Montreal; Airport Bus directly in front of hotel, subway nearby. Affordable. Clean. Nice staff.

Stayed in April 2024

Not very well maintained.

Location and comfort

Stayed in April 2024

The hotel really need some upgrade. The carpet in the lobby, really? Old bathtub and the extra small toilet. There's a door in the room to access the room beside. I was able to hear everything from the next room. There's a smell of old place. The hotel need some love. It look neglected

It was close to downtown. It was cheap for 2 nights. The check-in and check-out was quick and easy.

Stayed in April 2024

There were ants on the bathroom and peanuts underneath the bed, also there was water dripping on the lobby

It’s comfortable and a good location

Stayed in April 2024

Parking too small, and everybody can go there and somebody have stole my think in my car

Stayed in March 2024

No comment

No comment

Stayed in March 2024

No food and each time I extended my stay I was charged 20 dollars for an early check in.

Excellent location, great room and value.

Stayed in February 2024

Hotel's location is very good. staff was kind. The price you will pay will match your expectations.

Stayed in February 2024

No parking and breakfast as advertised

The location is excellent

Stayed in March 2024

I put in a special request with my booking for parking and I received an email that stated "my special request will be accomodated without additional charges". However, when I arrived the staff told me that I had to pay extra for parking. When I showed them the email, they said that it was a different special request that it was referring to, but I only had one special request which was the parking. This was quite upsetting. You also couldn't adjust the temperature in the room and ours was very very hot. Thankfully, I only stayed for one night. The bed sheets were also stained...

It is a good location for a decent price. The room was a decent/standard size. Fine for a few night stays.

Stayed in March 2024

Had to pay early check in fee each time I extended my stay.

Location, price

Stayed in February 2024

Rooms are disgusting but you get what you pay for, if they had the money to renovate the lobby they should do everything else as well.

The staff were veyy try friendly

Stayed in February 2024

Their heating system needs updating! TOO NOISY AND LOUD. ALSO, THE BATHROOM FAN AND LIGHT IS ATTACHED TO ONE SWITCH AND IS ALSO LOOOUUUD. THE DOOR STOP IS SITTING IN THE MIDDLE OF THE SPACE BY THE CLOSET WHICH CAUSED ME AND MY DAUGHTER TO TRIP A FEW TIMES. HOUSEKEEPING STAFF NEEDS TO PAY ATTENTION TO WHAT FALLS IN THE BATHTUB WHICH AFFECTS THE PROPER FLOW OF WATER GOING DOWN THE DRAIN...(IE. HAIR AND PAPER.) HAD TO CLEAN IT OUT MYSELF)

Location, location location Price, Price, Price

Stayed in February 2024

Nothing

All is good

Stayed in February 2024