70761 Bluewater Highway, N0M 1T0 Grand Bend, Canada
#3 of 3 hotels in Grand Bend
Guests' ChoiceBased on 32 hotel reviews
7.2Cleanliness
7.3
Comfort
7.4
Location
8.0
Facilities
6.3
Staff
8.0
Value for money
6.6
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: June 17, 2024
Andrew
CanadaNo Night life
Nice , clean and options are available
Stayed in June 2024
Reviewed: June 17, 2024
Matthew
CanadaCarpet in rooms needs updating /replacing. Would be nice to include breakfast in room package.
Comfy beds, beautiful grounds and private beach. Great location near the strip. Nice breakfast buffet.
Stayed in June 2024
Reviewed: December 30, 2021
Badarumar
CanadaUnfortunately no breakfast because of Covid restrictions. The Sauna was closed, children expected pools and sauna etc.
Stayed in December 2021
Reviewed: November 29, 2021
Valerie
CanadaI am handicapped and made that very clear upon reserving the room. I could have been told that we would have to leave the bldg for any thing we may have wanted to do. Also the pool was not open which was a major disappointment. The grounds are beautiful but being unable to walk far I could not walk to explore. Your resort is not handicapped friendly. Downstairs restrooms and steps everywhere steep paths etc.
Room was nice but could use some freshening up. I.e. new carpet or flooring bath tub is badly chipped.
Stayed in November 2021
Reviewed: November 12, 2021
Julie
Canadawe did not realize the restaurant was closed in Thursday’s and the pool/sauna was closed for maintenance which was not on booking.com’S site 😟
beautiful location
Stayed in November 2021
Reviewed: October 25, 2021
Danielle
CanadaThe staff was very friendly. The room was clean, quiet and comfortable. The location so close to the beach and the Pinery provincial park was excellent.
Stayed in October 2021
Reviewed: October 18, 2021
Jennifer
CanadaNice Location , friendly staff
Stayed in October 2021
Reviewed: October 18, 2021
Khalid
Canada- Resort only for golf. Nothing else you could do (No BBQ, No canoe or Kayak). - Staff is slow in responding to phone and messages. -Swimming pool was closed. -No coffee machine in the room - Wifi is slow.
-Clean room (the ground, the bed and the towels). - The staff in reception is helpful. - They offer free coffee in the reception in the morning. - They have good open buffet on Saturday and Sunday. -Big golf playground and swings for relaxation
Stayed in October 2021
Reviewed: October 14, 2021
Judi
CanadaThe live entertainment did not show for his gig...I'm a musician and I'm sure he could have been replaced by someone in your rotation of entertainers. It was our 41 anniversary and we travelled 3 hrs to get there. I asked for a nice room with a view. The room were got was Ok but location was near a whole wedding party that was noisy at two am and front desk shut them down quickly. We were not given any map or direction as to where things are located...could not find beach path or maybe it's shut down along with the pool and spa?? Thanks to Covid...still pool and spa should not be advertised if not available.
Check in was ok...Girl was not the friendliest sort at all. Dustin was very friendly and helpful in Golf pro shop. Natasha in Dave's Pub was a great waitress.
Stayed in October 2021
Reviewed: September 29, 2021
Maureen
CanadaReason we chose this hotel was location and the swimming pool. Location was fine but the pool was closed and had been for sometime, this should definitely be mentioned on the web site prior to booking. Very disappointed it was closed. No breakfast available on site.
The room was comfortable and an extra chair was brought in for us as we needed two. stayed in the main building as a ground floor, that I had requested, was not available, handy for coffee in the morning.
Stayed in September 2021
Reviewed: September 21, 2021
John
CanadaDoor hardware was broken and screen to deck was warped so it didn't close. Sound proofing to adjacent rooms was minimal. No coffee or breakfast available in room.
Beach.
Stayed in September 2021
Reviewed: September 6, 2021
Joseph
CanadaTV remote .
The resort grounds and 19th hole pub and the private beach ⛱😎
Stayed in September 2021
Reviewed: May 21, 2024
Dynes
CanadaThe restaurant the drinks were good but the food was not no drink venue and most of what we wanted they were out of and food was cold
The surrounding was beautiful and the staff was awesome the restaurant however did not meet expectations for the price food was mediocre
Stayed in May 2024
Reviewed: May 20, 2024
Billiejo
CanadaNeeds updating
Been here many times. Good memories here.
Stayed in May 2024
Reviewed: December 23, 2021
Patty
Canadabathroom wasn’t very clean. there was hair from past guests in the tub as well as on the floor.
beautiful setting. easy to find. comfy big rooms
Stayed in December 2021
Reviewed: December 18, 2021
Deborah
CanadaPool open would of been nice
Grea night
Stayed in December 2021
Reviewed: November 28, 2021
Bobbi-jo
CanadaI didn't realize my room was going to be on an upper floor and I have mobility issues so by the time I found the darn building and I pulled my bags out the car I wasn't about to pack it all up again drive back to the front desk to request a different room. So after lugging all my bags up a flight of stairs and getting all sweaty I was severely disappointed to find that the pool was not open. You can not even reserve a time slot like other hotels are doing during Covid. I had asked for a room with a view when I booked online and was told curtly they had no rooms with a view. I explained that why I selected the room I did online and that I was there because my Mom passed away and she had a special connection to the Lake was there any room closer as I was there to say a special goodbye. He said ( without emphathy) no but I could try listening for it through the window! This was at the end of November folks! I would freeze with the window open! I resigned myself to the fact that I paid an above average price for a below average room with no pool, no coffeemaker, no view and no open restaurant in the hotel so I thought hey maybe I will at least sleep in and requested a late checkout. No problem, cool. Turned on the TV and it didn't work.... by this time its getting dark went to switch on the bedside light...nope...wasn't plugged in. Sigh...so after moving heavy furniture around (with a bad back) and plugging in the lamp and fiddling with the cable wire on the TV to no avail I had to call the concierge...again. By this time I'm starting to question whether I'm a Karen now but no ...no.. I haven't asked for the manager yet. I mean hey, I've worked in customer service before and I strive to be the opposite of "the high maintenance customer !" They are no longer answering my calls so I had to leave a message. The TV guy came and righted everything and lingered as though I may tip him? Um hello ?
The bed was comfortable.
Stayed in November 2021
Reviewed: November 15, 2021
Sarah
Canadawe wanted a stay in a hotel with pool and spa. the pool was closed ( it had been mentioned as hotel facilities). the spa was closed on weekends!!!! our stay was weekend. Also, we have paid for a room with balcony and our room didn't have one! The breakfast was expensive and poor. however the lady in the restaurant was awesome and welcoming.
location
Stayed in November 2021
Reviewed: October 28, 2021
Barbara
CanadaNo breakfast available and no coffee makers in the room
The scenery was nice
Stayed in October 2021
Reviewed: October 26, 2021
Tracy
CanadaEverything! Beautiful morning walks and watching the sunset and sunrise.
The scenery: surrounded by a golf course yet the peaceful beauty of the outdoors was amazing!
Stayed in September 2021
Reviewed: October 13, 2021
Bruce
CanadaThere was no Room Service, no Beach access, no Breakfast in Restaurant, noLights in Parking Lot
There was no Breakfast Restaurant was closed
Stayed in October 2021
Reviewed: October 4, 2021
Nicole
CanadaWhen we checked in the staff was not very forthcoming. We asked for a different room (and were given that) the first one had a view of the parking lot... even though there was lots of vacancy, they did not have maps to offer and seemed to not be informed or care. Staff at the restaurant were much better. Breakfast is not available weekdays (after labour day), you have to go into town which is ok - except wednesdays when ONLY Tim Hortons was an option.
room was great, nice to be able to walk to the beach. Mini fridge was helpful if you want to keep your own food. No coffee maker is disappointing.
Stayed in September 2021
Reviewed: September 29, 2021
Yvonne
CanadaAC DID NOT WORK. WARM KN THE ROOM.
No breakfast available. And no coffee maker in room of microwave.
Stayed in September 2021
Reviewed: September 5, 2021
Chris
CanadaRooms
Rooms are dated not worth what you pay.
Stayed in September 2021
Showing 1 - 25
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