3530 Schmon Parkway, L2V 4Y6 Thorold, Canada
#5 of 12 hotels in Thorold
Guests' ChoiceBased on 452 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.5
Facilities
8.2
Staff
8.7
Value for money
8.0
Free WiFi
9.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Lyolka
IsraelOn reception when I was checking in, there was no option for wireless payment with Apple Wallet, so, I had trouble with finding my credit card PIN code. On some days, only continental breakfast is served.
The location is outside the center of St. Catharines, just across the street from Brock University which I liked a lot. There is a large free parking just outside the hotel and a beautiful park nearby. The hotel inside is full of light and nicely furnished, and rooms are spacious, with separate zones for sleep and work. Spacious, clean, and comfortable restaurant. We liked the food.
Stayed in April 2024
Reviewed: April 7, 2024
Graceful
United Arab EmiratesNothing in particular. The one day of no water in the hotel was inconvenient but totally understand the need for urgent maintenance.
Breakfast was good. The staff at the restaurant were always happy to cater to my requests. A special thank you to Tina and Brooke at the restaurant. Facilities were good and I like the proximity to Brock. It makes it easy to visit my son.
Stayed in April 2024
Reviewed: April 6, 2024
Tampouratzis
ItalyWater stoppage from morning until late afternoon during our last day. Very much inconvenient as we could not use bathroom
great location and facilities
Stayed in April 2024
Reviewed: April 5, 2024
Chantal
CanadaMy only complaint was that the pillows were too soft, so that I needed to bundle up 2 pillows to get full support.
The hotel was lovely, very clean, and the room was fantastic. We were upgraded to a suite, which was fabulous. The breakfast was excellent, and the staff was super attentive.
Stayed in March 2024
Reviewed: March 23, 2024
Allison
CanadaThe only issue was that the shower leak and the floors/carpet got wet.
It was clean, staff was nice, great location ( just off of hwy 406)
Stayed in March 2024
Reviewed: March 22, 2024
Susan
CanadaN/A
Stayed in March 2024
Reviewed: March 19, 2024
Katherine
CanadaWould have preferred to have supper in the restaurant but it closed due to an emergency. We ordered food in which was ok but not a healthy meal
We did not have breakfast.
Stayed in March 2024
Reviewed: March 16, 2024
Nicole
CanadaThere was very limited hot water Tv was broken in bedroom Dinner lacked taste
Close to Brock university
Stayed in February 2024
Reviewed: February 23, 2024
Annette
CanadaFurniture and fixtures looked nicer than they actually were.
The hotel room layout was good. I liked having a separate seating area.
Stayed in February 2024
Reviewed: February 14, 2024
Andalieb
CanadaQuiet, Clean, Friendly Staff, comfortable beds, easy parking
Stayed in December 2023
Reviewed: January 31, 2024
Paul
CanadaThe coffee machine in the room was liable to break as the opening lid was stuck. I reported it, but was told housekeeping was not available for an hour, i.e. 9 am. By the time we had left.
Size of the room. Also, clean. Comfortable beds.
Stayed in January 2024
Reviewed: January 16, 2024
Robert
QatarThe breakfast was not free with no laundry and the toilet was no bidet
Comfortability
Stayed in January 2024
Reviewed: January 8, 2024
Angie
Canadanot much
staff are always pleasant, helpful, accommodating
Stayed in January 2024
Reviewed: January 8, 2024
Arlene
CanadaElevator is slow..
Staff are very accomodating..
Stayed in January 2024
Reviewed: December 18, 2023
Grace
CanadaNothing
I enjoyed my stay and would recommend the facility to people.
Stayed in December 2023
Reviewed: December 4, 2023
Fred
CanadaNo breakfast
Stayed in November 2023
Reviewed: October 26, 2023
Paula
CanadaGreat hotel. Friendly staff. The pool and area were very clean and the pool was warm. Beds very comfortable. Would recommend!
Stayed in September 2023
Reviewed: October 19, 2023
Nicole
CanadaNo closet in our room. No where to Hang a garment bag or dress. Barely anywhere to set anything. Lighting in bathroom was not good at all. Breakfast was $20+ per person and was the saddest continental I’ve seen. Not worth the money. Restaurant and bar not open all day.
Property was clean. Staff was very pleasant. Location had places for coffee and food near by.
Stayed in October 2023
Reviewed: October 17, 2023
Christine
CanadaThe room I was in had a door to an adjoining room and was able to hear the person beside me lusyto the TV and phone conversations.
The room was clean and the bed was comfortable.
Stayed in October 2023
Reviewed: October 15, 2023
Philipp
GermanyThe location, the bathroom and the staff.
Stayed in October 2023
Reviewed: October 2, 2023
Denise
CanadaCold shower though and kids running up and down stairwell and hallway at night. Overall though the stay waa great.
Front staff very friendly and welcoming. Upgraded room due to original booking not ready.
Stayed in October 2023
Reviewed: September 28, 2023
Grendzienski
CanadaThe room could have been cleaner as there was some dust on the floor.
Location and the suite size was great.
Stayed in September 2023
Reviewed: September 11, 2023
Khai
CanadaPillow was too soft and things like the hanger behind the bathroom door was falling apart.
Front desk was nice and helpful. Restaurant was good value for the money. Rooms were clean
Stayed in September 2023
Reviewed: August 29, 2023
David
CanadaWas not expecting water to be cut off for 9 am to 5 pm on our departure day- meant wed had to check out very early.
Breakfast was good - but very salty sausages
Stayed in August 2023
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