3180 Creekside Way, V0E 5N0 Sun Peaks, Canada
#7 of 14 hotels in Sun Peaks
Guests' ChoiceBased on 379 hotel reviews
8.0Cleanliness
8.6
Comfort
8.8
Location
9.3
Facilities
8.1
Staff
8.6
Value for money
7.8
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 27, 2024
David
CanadaA microwave would have nice Parking could be a lil cheaper
Convenience to ski slopes
Stayed in February 2024
Reviewed: March 26, 2024
Janine
New ZealandOur room had a noisy pipe caused by the under floor heating in the room above. It took a couple of days to get it fixed.
It’s central location and ski in - ski out access.
Stayed in February 2024
Reviewed: March 24, 2024
David
CanadaAl a Carte menu for breakfast would have been better than the buffet.
Stayed in March 2024
Reviewed: March 24, 2024
Peter
CanadaFar away from over night parking, for how much you pay, not worth it
Clean and close to lift
Stayed in March 2024
Reviewed: March 16, 2024
Ruth
United States of AmericaBed too soft, pillows way too big.
In the village, ski in, ski out. Great spa. Very clean and friendly, knowledgeable staff.
Stayed in March 2024
Reviewed: March 13, 2024
Karen
United States of AmericaThe location was truly ski-in/ski-out and the ski and boot storage area was convenient and safe. The room was spacious and comfortable. The hot-tub, sauna and steam room were fabulous!
Stayed in March 2024
Reviewed: March 8, 2024
Catherine
CanadaThe master bedroon with the king bed seemed to have been converted from a balcony. The heat it the room was with a little heater that was either on or off. When off it was a chilly room and when it was on it was a bit warm for sleeping.
The location of the room was excellent. We also liked the kitchenette. We used the hot tub, steam room and sauna. They wer in the next buiilding over but that was not too inconvenient.
Stayed in March 2024
Reviewed: February 26, 2024
Dearbhla
CanadaShower head was a bit faulty so water sprayed out of the sides Breakfast was disappointing would prefer to go to a cafe nearby Double room a bit small for 4 adults with lots of ski gear
Great location, comfy beds Boot room was convenient
Stayed in February 2024
Reviewed: February 25, 2024
Victor
United States of AmericaIt would have been nice to use the hot tub at 7 a.m., or a little later at night. Checking out before 10 also forced me to limit some options on what I could enjoy.
The location of my room was everything. I could get to the ski lifts and public houses really easily. It’s great to be right in the middle of the good stuff.
Stayed in February 2024
Reviewed: February 20, 2024
Colin
CanadaOne minor complaint was that the hot tub was in the other building, necessitating a very short walk outdoors from my room.
Large room, well appointed bathroom, and it’s in the middle of the ski-thru village.
Stayed in February 2024
Reviewed: February 19, 2024
Bernd
New ZealandRoom had no kitchen facilities at all! A small microwave and a few plates would have been sufficient.
Very central, great service from housekeeping,
Stayed in February 2024
Reviewed: February 6, 2024
Elise
AustraliaLocations
Stayed in January 2024
Reviewed: February 3, 2024
Sue
CanadaHad to walk outside to get to the spa/hot tub which was in a different building. The pillows were very uncomfortable.
Location was perfect, right in the middle of the village. Kitchenette was just right.
Stayed in February 2024
Reviewed: February 2, 2024
Paula
United KingdomHaving to go done stairs (without falling down) in the middle of the night - at least 2 times to use the loo; a scary experience when trying not to wake up others. When booking I naturally thought there a loo upstairs too. Regrettably, although space for a wardrobe upstairs, there was no hanging space. I also kept hitting my head (when getting in and out of bed) on the low slanting ceiling.
The staff were excellent in manner and their helpfulness. The location was superb.
Stayed in January 2024
Reviewed: January 30, 2024
Brenda
Canadagreat location...a short walk from the lift
Stayed in January 2024
Reviewed: January 22, 2024
Melissa
CanadaCoffee pot wasn’t working properly- didn’t seem to drip effectively. A few more bath towels would of been nice and a microwave to heat up my leftovers.
Excellent location, staff were super helpful and professional. The sauna, steam-room was a treat. Beds were comfortable and rooms were quiet and cozy.
Stayed in January 2024
Reviewed: January 21, 2024
Darryl
United States of AmericaNoise from hall easily heard in room.
The location is great. Easy to ski down to the lift. Underground parking is available for an extra fee.
Stayed in January 2024
Reviewed: September 9, 2023
Anne
United KingdomAmazing location in the village very near places to eat.
Stayed in September 2023
Reviewed: August 28, 2023
Deann
CanadaCoffee in the rooms is absolutely disgusting 🫣. Parking under ground is very tight. There was no mention of a hot tub or sauna room.
I liked the staff.
Stayed in August 2023
Reviewed: August 16, 2023
Guy
United KingdomThe bedrooms were very tied and needing updating, scatter cushions not fresh.
Great location and superb attached restaurant
Stayed in July 2023
Reviewed: August 12, 2023
Anna
CanadaOverall, my stay was enjoyable, but I did notice some areas that could benefit from more thorough dusting. As a former professional cleaner, I have an eye for detail, and I believe a bit more attention to dusting would elevate the cleanliness even further.
Absolutely fantastic experience every time I stay at this hotel. The reception is always welcoming, and the location couldn't be better. A definite go-to for a memorable weekend getaway.
Stayed in August 2023
Reviewed: August 11, 2023
Annette
CanadaNo air conditioning in the heat of summer
Nice room, good parking, great location
Stayed in August 2023
Reviewed: August 8, 2023
Anne
CanadaI originally booked for 4 and when booking in explained there would only be 3. And yet when we got to our room later that night there were only towels for 2. Also, in the yellow pamphlet I was given when returning that night (as we did not go to our room when we checked in) the invoice with the info was for someone else in a different room so the room number listed was not our room. Frustrating. 😢
Room was clean and attractive.
Stayed in August 2023
Reviewed: July 29, 2023
Arya
CanadaThe location was great. The room was very clean.
Stayed in July 2023
Ishigaki Island, Japan
Akureyri, Iceland
Nawalapitiya, Sri Lanka
Alghero, Italy
Kotor, Montenegro
Palermo, Italy
Bangalore, India
Kigali, Rwanda
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content