11 Bastion Street, V9R 6E4 Nanaimo, Canada
#3 of 17 hotels in Nanaimo
Guests' ChoiceBased on 831 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.4
Staff
9.0
Value for money
8.1
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 5, 2023
Nara
CanadaI left requests when I completed the reservation process on the online. I got the message back from the Hotel through the booking com message after I finished my Nanaimo trip two days later. Also, there was an issue of my last/first name had swapped so the hotel staff had hard time to find out my reservation at check in.
It was great location to access harbour centre/downtown Nanaimo. They have lot of rooms that have a great view to the ocean and neighbor. I like the way that I can ask any question or request through the text message instead of calling through the phone with long waiting time. They responded fast through the text message
Stayed in June 2023
Reviewed: May 30, 2023
Kristine
CanadaShowing wear and tear
Location
Stayed in May 2023
Reviewed: May 29, 2023
Sandra
CanadaNot sure
Food was good. Loved being able to walk to the wharf
Stayed in May 2023
Reviewed: May 24, 2023
Jim
United States of AmericaNo dislikes.
Centrally located in an area I wanted to explore. We had a beautiful view of the harbor from our room. We had dinner in the hotel and the food was delicious.
Stayed in April 2023
Reviewed: May 14, 2023
Lydia
Canadaair conditioner was noisy...when turned off the room got very stuffy, but in a fairness it was a very warm night.
the 9th floor view was great.Room was very clean..loved that
Stayed in May 2023
Reviewed: May 11, 2023
Catherine
CanadaThe room was clean and bright but some of the furniture was dated and damaged. Other than the boardwalk, there wasn’t much to do since many nearby restaurants etc aren’t open Monday and Tuesday.
Excellent location; directly across from the harbour - great area to walk along the boardwalk.
Stayed in May 2023
Reviewed: May 6, 2023
Sharon
United Kingdomnice room, good quality bedding, clean and comfortable. Easy ferry access, easy to park.
Stayed in May 2023
Reviewed: April 28, 2023
Adolf
CanadaNo shower cap/ no shoe shine possibility no swimming - sauna available
Excellent
Stayed in April 2023
Reviewed: April 27, 2023
Catherine
CanadaChaise lounge in room, would prefer a sofa!
Staff were wonderful
Stayed in March 2023
Reviewed: April 18, 2023
Paul
CanadaLunch at Minnoz restaurant was excellent (Calamari with squid ink aioli, and salad)
Stayed in April 2023
Reviewed: April 12, 2023
Karen
CanadaOnly dark roast coffee in room.
Comfortable beds and nice sheets.
Stayed in April 2023
Reviewed: April 11, 2023
Mckirdy
CanadaParking is in a city owned parkade, not owned by the hotel. The parkade is patroled by security and we did not have any problems, I did not feel comfortable leaving the vehicle in there with all the shady people in the area. Also was not comfortable walking around the area at night.
Room was small than I expected, but considering that it is a older renovated hotel, it's not surprising. Nice location along Front street with a view over the water. Food was good.
Stayed in April 2023
Reviewed: April 6, 2023
Kennan
United States of Americaparking area is spooky
close to water
Stayed in April 2023
Reviewed: April 1, 2023
Sean
Canadadid not feel safe walking at night. crack heads and various odd folks yelling at lamp posts and anyone who came near them. front desk staff implored us NOT to leave ANYTHING in our vehicles as they would be broken in and stolen.
convenient location and a good restaurant. was close to my meeting location
Stayed in March 2023
Reviewed: March 27, 2023
Rodrigo
CanadaSome parts of the hotel are a bit dated.
Right in the heart of Nanaimo downtown. best value for money.
Stayed in March 2023
Reviewed: March 20, 2023
Kathryn
CanadaI really appreciated being able to check in early. With the timing of the Ferry arrival is was so nice to be able to have my room available early.
Stayed in March 2023
Reviewed: March 3, 2023
Kim
Canadathe only serious downside was parking. the hotel shares a lot with a Community Centre and finding a space was very challenging because of an event. the access to the hotel was poorly marked and elevators reeked of human urine.
the hotel is well situated in central old town area near marina and good restaurants.
Stayed in March 2023
Reviewed: March 3, 2023
Paul
United States of AmericaParking
Stayed in March 2023
Reviewed: February 28, 2023
Noo
Canadarestaurant closed between 2-5
view
Stayed in February 2023
Reviewed: February 14, 2023
Neil
CanadaNothing really. I don’t recall hearing about a breakfast but I may not have been paying attention.
The bed was comfortable and the room temperature was good. The furnishings were modern and in good condition.
Stayed in February 2023
Reviewed: February 13, 2023
Edith
CanadaThe pillows and quilt were too puffy.
Stayed in February 2023
Reviewed: February 6, 2023
Wayne
CanadaFinding the parking at the start.
Good view.
Stayed in February 2023
Reviewed: February 6, 2023
Sarah
CanadaThere was a crack in the sink and another issue that I can't remember. Still room was clean and nice overall.
Friendly staff, quiet, clean, view.
Stayed in February 2023
Reviewed: February 5, 2023
Maxine
CanadaFan in bathroom did not work. The toilet was struggling to flush.
The front desk staff was fun, friendly and personable. Liked seeing the dogs. Location was perfect!! I liked the 12 o’clock check out.
Stayed in February 2023
Reviewed: January 30, 2023
Sandy
CanadaParking is next door in the city parkade, but its not expensive.
Friendly staff, comfortable room with a great view.
Stayed in January 2023
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