7789 Kent Boulevard, K6V 6N7 Brockville, Canada
#10 of 11 hotels in Brockville
Guests' ChoiceBased on 275 hotel reviews
6.1Cleanliness
6.7
Comfort
6.7
Location
7.9
Facilities
6.2
Staff
7.5
Value for money
6.4
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Richard
CanadaRooms very small. Only has permanent lights. There are no table lamps.
It’s under repair. Will be good when finished.
Stayed in May 2024
Reviewed: November 7, 2023
Soucie
CanadaOld furniture
Breakfast
Stayed in November 2023
Reviewed: October 28, 2023
Marlene
CanadaHotel needs updating.
Stayed in October 2023
Reviewed: October 4, 2023
Douglas
CanadaBreakfast was cold
Stayed in September 2023
Reviewed: September 21, 2023
Massimo
CanadaIt looked unkempt: carpets in the hallway were stained, bedroom furniture was old and unattractive, the television did not work, the comforter did not look clean.
It provide a quick exit from the highway.
Stayed in September 2023
Reviewed: August 1, 2023
Mj
CanadaThe lighting was poor as there is no light where the bed is. Lights are only in the bathroom and the entry way thus making it dark where the bed is.
I like the location of the hotel. The bed was comfortable and the staffs were friendly.
Stayed in July 2023
Reviewed: July 2, 2023
Andre
CanadaPillows were too small, the toilet didn't sit on the flange properly so it rocked back and forth with some water spilling from behind
Stayed in July 2023
Reviewed: June 25, 2023
Anette
CanadaPets were allowed and the dogs were noisy.
Location was perfect right by the highway.
Stayed in June 2023
Reviewed: June 23, 2023
Carole
CanadaNot particularly the cleanest and the staff was neither friendly nor unfriendly but seemed rather indifferent. Breakfast that my husband had was not very good.
It was near the hospital
Stayed in May 2023
Reviewed: June 22, 2023
Wayne
CanadaThe facility is somewhat 'worn', hallways dark/dreary and carpet worn, although appeared clean. Floors in room were 'sticky' in places indicating they had not been cleaned or cleaned (washed) properly. The breakfast options were limited but sufficient although the toasters did not work properly.
The bed was comfortable, and room appeared clean. There was easy access from highway. Staff were courteous/helpful.
Stayed in June 2023
Reviewed: June 19, 2023
Battams
CanadaWe thought it was pricey for the room. Breakfast could have been better. Toasters wouldn't stay down. Only enough regular coffee in room for one person .
Location was where needed to be, rooms were clean but dated .
Stayed in June 2023
Reviewed: June 16, 2023
Collette
Canadadated
convenient
Stayed in June 2023
Reviewed: May 14, 2023
Margaret
CanadaRoom was dingey. Furniture & bedding were old, marked, showing cigarette burn holes, & chipped. Towels & bedding were rough to the touch....but clean.
Bed was comfortable. That's the only good thing I can say!
Stayed in May 2023
Reviewed: April 28, 2023
N3dved23
PakistanRoom is very small as compare to pictures.
Staff was very friendly
Stayed in April 2023
Reviewed: February 24, 2023
Kathy
Canadamy reservation was for 2 rooms with 2 beds in each and we were given rooms wiht only one bed. we therefore had to spend money on another room
Stayed in February 2023
Reviewed: January 10, 2023
Karen
CanadaThe room itself has old dated furniture that was tired and dirty looking. The TV would only work with personal netfilcks password and the screen had a white hue to it. The floor was dirty. I did spill somthing on the floor and when I wiped it up the towel I used to clean up was black in colour.
Upgraded continental breakfast was a nice touch. I wouldn't go as far to say that it is a full hot breakfast but there was pleanty to eat and staff ensured the breakfast room was stocked. Bed was fairly comfortable.
Stayed in January 2023
Reviewed: September 5, 2022
Anilkumar
Canadamentioned bove
Rooms are too congested. TV remote was not working properly, its behavior was inconsistent. And most important thing was charges were too much as compared to the services they are providing
Stayed in September 2022
Reviewed: September 5, 2022
Andrew
CanadaFurnishings and facilities are dated but clean.
Location is very convenient. Staff are helpful and friendly.
Stayed in September 2022
Reviewed: August 29, 2022
Karine
CanadaThere is no elevator in this hotel. There is only two floors but it was difficult to go up the stairs with my toddler and all our stuff. Someone at reception offered to help, at least. If you have mobility issues, make sure to reserve a room on ground floor.
Price is very reasonable. This is not a 4 star hotel and the rooms are not super clean but breakfast is offered and you can watch Netflix in you room, which is not the case at most hotels we've stayed in. My toddler was very happy to watch his favorite shows!
Stayed in August 2022
Reviewed: August 16, 2022
Derek
Canadaroom was comfortable , clean and Breakfast was all right
Stayed in June 2022
Reviewed: August 15, 2022
Lem
CanadaWorking coffee machine.
Breakfast was good. Excellent location.
Stayed in August 2022
Reviewed: August 10, 2022
David
Canadabarking dogs at 3 am. breakfast choices very limited. orange juice was 98%water. only one muffin and one yogurt left at 8 am when breakfast was until 10am.
desperation stop.
Stayed in August 2022
Reviewed: August 8, 2022
Gary
Canadashower door was broken. bathroom door would not close.
location
Stayed in August 2022
Reviewed: August 7, 2022
Micheal
CanadaWe requested early check in, & were charged $20 extra to check in at noon. The shower in the bathroom had damage to the fiberglass wall. (room 107). The room had an undesirable chemical smell. I know with current Covid 19 it is necessary sanitize for everyone's protection, but a more pleasing agent must be available. In general the facility is clean and presentable, however walking down the hallway to the rooms it is clear a fresh coat of paint is needed. The hands rails are all scratched & painted chipped off. We have stayed at this hotel many times in the past (pre-covid), but I am not sure we will return.
Check in was straight forward, no delays. Room & bed were comfortable & quiet. Staff are polite & helpful.
Stayed in August 2022
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