Via Geretta 15, 6902 Lugano, Switzerland
#33 of 40 hotels in Lugano
Guests' ChoiceBased on 716 hotel reviews
7.6Cleanliness
8.1
Comfort
8.1
Location
8.5
Facilities
7.6
Staff
8.5
Value for money
7.3
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 5, 2024
Hms1919
Saudi Arabiathe room is a bit small and the windows take the room space when you open them
The hotel is really good small but comfortable rooms.. the staff is the best, they're really nice and helpful.. also the breakfast is amazing
Stayed in April 2024
Reviewed: April 3, 2024
Vladimir
SwitzerlandIt was quite noisy from the street with open windows. The shower was without curtains which made the bathroom floor wet.
Very nice location in the middle of Paradiso, friendly stuff, good breakfast, very comfortable bed, fast wifi, sunny balcony.
Reviewed: March 2, 2024
Martignt
United KingdomI was expecting the room to be a bit more new
Nice hotel for business trips
Stayed in January 2024
Reviewed: January 31, 2024
Sulaiman
KuwaitGood stuff , location
Stayed in January 2024
Reviewed: January 26, 2024
Daniel
SwitzerlandNo restaurant in the evening. Can be noisy even if the street is only 30km/h. Bathroom could be refreshed
Service, firm mattress, good breakfast
Reviewed: January 10, 2024
North
CanadaGood location, good view, friendly and helpful staff comfortable bed and very cool shower! In fact two showers! One shower has a window to the room!
Reviewed: January 10, 2024
Jesse
United KingdomSlight moulding behind curtains, outdated bathroom and dirty table
Helpful staff, good location and good parking (for a charge)
Stayed in January 2024
Reviewed: January 4, 2024
Giuseppe
ItalyClean. Everything was fine. Staff available and very friendly.
Reviewed: January 2, 2024
Kazuyo
SwitzerlandRoom noise from next door
Breakfast
Stayed in December 2023
Reviewed: January 2, 2024
Vagner
United KingdomVery well located and excellent breakfast!
Stayed in December 2023
Reviewed: January 1, 2024
Mariam
United Arab EmiratesLimited breakfast options Very small room
Was great The lady at reception was so kind and helpful Great location
Stayed in December 2023
Reviewed: December 26, 2023
Jelena
SerbiaThe rooms are clean, the bed is comfortable, which is very important to me. The breakfast is good, there is a large selection of food. All recommendations for this hotel.
Stayed in December 2023
Reviewed: December 21, 2023
Tariqsiddiqi
Saudi Arabiavery nice hotel overall... cover all your requirements.
Reviewed: December 19, 2023
Sharon
United KingdomQuite dated and terrible hairdryer
Good value, friendly staff, well maintained, good breakfast.
Reviewed: December 19, 2023
Priya
SwitzerlandThe hotel seemed like 3 star instead of 4 star.
Reviewed: December 14, 2023
Katie
SwitzerlandI am a partial wheelchair user which means I can walk short distances. I did not ask for a disabled access room as I can get into and out of the wheelchair and walk around little bits, fold up my chair and get in and out of shower, etc. We were given a disabled access room on assumptions that I needed one even though I stood up to the check in and walked from my chair to the desk, plus we hadn't pre booked this. I am not annoyed,at all, it was done through kindness and being thoughtful of me but it would be nice to be asked first. However, when accessing the room I could see how difficult it was to maneuver your self in the wheelchair into the room with such narrow walls. I tried it and my knuckles scraped the walls. There were many things which could have been improved to make access easier or more enjayable (if I would've needed to stay always in my wheelchair). It was by no ways a bad room, however some input from disabled people could be worthwhile. More than happy to assist on advice.
Breakfast was brilliant, so much choice! Staff were super friendly. Could have my dog overnight for a 20chf supplement and they even gave us a puppy goodie bag. The bed was very comfy and everywhere was exceptionally clean. The hotel is a lovely walk along the promenade from Lugano to Paradiso.
Reviewed: December 13, 2023
Anarchytravel
United States of AmericaHotel Admiral Lugano is a nice reasonably-priced (by Swiss standards) hotel located near the Paradiso funicular and just a few blocks from the lake and the Paradiso train station. The central business district of Lugano is a comfortable 20-minute/2-kilometer walk from the hotel. The rooms are large with a TV, good Wi-Fi, modern bathrooms and, at least for my room, a balcony overlooking the street. The friendly staff speaks English and is always ready to provide advice and recommendations. I enjoyed my stay at Hotel Admiral and do recommend it for a short stay. Travel tip: If you're arriving in Lugano by train, get off at the Paradiso train station, not the main Lugano train station. The hotel is located just a few blocks downhill from the Paradiso train station.
Reviewed: December 3, 2023
Pornchai
ThailandNA
Breakfast is great with variety
Stayed in November 2023
Reviewed: November 29, 2023
Pornchai
ThailandNA
Good location & services from staffs
Stayed in November 2023
Reviewed: November 29, 2023
Nejc
SwitzerlandOlder room
Great breakfast
Reviewed: November 26, 2023
Agustin
SwitzerlandParking slots are very limited
The bedroom, the swiming pool and the breakfast
Reviewed: November 11, 2023
Gayatri
AustraliaThe soundproofing between rooms! I could hear someone snoring from the room across.
Really easy check in, large and comfortable room and great location for the bus and train. Minutes to the ferry and beautiful promenade. Amazing breakfast. Staff are polite and professional.
Stayed in November 2023
Reviewed: November 8, 2023
Jacqueline
IndonesiaClean, nice breakfast buffet
Reviewed: November 7, 2023
Robin
AustraliaStaff were excellent!!!!
Stayed in November 2023
São Paulo, Brazil
Cape Town, South Africa
Barcelona, Spain
Mamaia, Romania
Levanto, Italy
Fontainebleau, France
Schluchsee, Germany
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content