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  5. Reviews of Hotel des Alpes

Reviews of Hotel des Alpes This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

14 rue des Alpes, Paquis, 1201 Geneva, Switzerland

#84 of 107 hotels in Geneva

Guests' Choice

Review Score

Based on 599 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    7.5

  • Free WiFi

    8.2

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Showing 1 - 25

  • Reviewed: May 7, 2024

    8.0
    A Good Hotel near the train station
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Mentioned above.

    It’s hard to evaluate the location. It is half a block from the station, and you might like that. I did not like the shabbiness of the neighborhood, though the barbershop next to the hotel gave me a great haircut. It is only three or four blocks to Quai Mont Blanc, the elegant view of the river and the Jet d’eau from the majestic row of five-star hotels. Have a drink on the terrace of one of them and spend your time gazing. It is a walk more than twice as long and up a fierce succession of stairs to get to the Old City, which is nice, but not so quaint or memorable as that of Basel or Zurich. The price is good —for Geneva: $165. a night for a single or small double with refrigerator. The day manager was handy; problems solved and things fixed as soon as reported. The hot water was abundant and fast, the Wi-Fi perfectly adequate. The whole city is smaller than you might expect. The good restaurants are not around the hotel, but on the quai, expensive and excellent, or up in the Old City with more character and less perfection for fewer francs.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    7.0
    The Receptionists were very engaging and helpful with all our questions.
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights

    There was no hair conditioner and lotion in the toiletry(maybe i should have asked).

    There is FREE coffee, tea and water near the entrance of the hotel which is a welcoming sight to all travellers. The location to the Cornavin train station is not bad, you need to walk a bit but not too far. The transport card to move around Geneva is useful to tourist but we had a hard time using it bec we don't know which ones to take.

    Stayed in April 2024

  • Reviewed: May 3, 2024

    9.0
    We would stay here again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The coffee area in the entrance is a great facility but the machine ran out of milk on the Saturday evening and it was unable to be refilled until Sunday morning.

    Spotlessly clean, great location, an easy walk from the railway station and bus station. Our room was spacious and comfortable. Staff members were all friendly and helpful. Breakfast was fine with a good range of items.

    Stayed in March 2024

  • Reviewed: April 28, 2024

    9.0
    Wonderful
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The heating may be turned down early in the morning, and the cleaning employee comes early in the morning to clean. This may cause inconvenience for those who sleep until 12p.m.

    I liked the cleanliness of the room, the heating in the rooms, the cleanliness of the bathroom, the wonderful treatment of the reception staff, the services provided by public transportation cards, the mini cafe at the reception, and the location of the hotel next to the restaurant Saj Eat &La Veranda, Restaurant Genève And a cafe Boréal Coffee Shop.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    Great location and facilities
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Mattress was firmer than I like, other than that there is nothing to not like about the hotel and its location.

    Location is great, I have stayed here a few times before, its my go to hotel in Geneva. The room was a good size for a weekend trip. Bed was a little hard but most European mattresses are! Facilities were good in the room and the hotel. I did not take breakfast at the hotel. The staff were very friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 24, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 3 nights

    Hotel doesn't provide laundry services but such can be found nearby the hotel

    Super friendly and professional staff - special mention to Sharon and Thomas at reception. Very near location of the hotel to Cornavin Station, and surrounded by multiple restaurants and supermarkets Walking distance to Paquis Complimentary coffee and tea available 24 hrs

    Stayed in April 2024

  • Reviewed: March 25, 2024

    8.0
    A basic and convenient hotel in the centre of Geneva
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 2 nights

    Breakfast was quite basic.

    Great location close to the main station.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    It was too hot in the room. Breakfast like most hotels in Genrva isn't worth paying for

    Nice hotel ideally located close to train station and plenty of bars and restaurants. Hotel is a bit older but still very comfortable and clean. Staff is super friendly and helpful

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Enjoyable stay in a very well located hotel
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    There was no in-hotel laundry service. But there were such services provided very near the hotel.

    Location, Very Friendly staff particularly at the reception. They were very helpful and courteous. 24H coffee and tea service was really enjoyable and convenient particularly when you needed to work till late hours.

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    It was a nice stay we were feeling the hospitality atmosphere
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location and friendly staff

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Conveniently located near train station
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms and staircase felt a little dated.

    Place was conveniently located to the train station. Easy to check in. Small size room with window for fresh air.

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    The room was great for the purpose we booked, the hotel was superbly located, the staff were amazing
    • Business trip
    • Family with young children
    • Duplex Studio with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    The breakfast wasn’t so great if you’re gluten intolerant. A better selection of drinks, even to purchase, and maybe a snack machine as we arrived at 10pm and no supermarkets/cafes were still open. It could have been more clear that the attic rooms didn’t have aircon (and were boiling even when 5C outside!)

    The staff were very helpful, the dining space and access to hot drinks was superb. Outside terrace. The little fitness room was useful. Luggage storage.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    9.0
    Near everything
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room size is bad

    It is near from most of the tourist attractions. Just a 10-minute walk.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    In the city center
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    It is a city center, so it could be a little noisy.

    TThis is very nice place in the center of Geneva just near the lake. It is very easy to get to the hotel from airport using train or bus. Breakfast is only "cold", but very varied. The stuff is very helpfull.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was big and clean. Excellent location.

    Stayed in February 2024

  • Reviewed: January 19, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location Breakfast Coffee

    Stayed in December 2023

  • Reviewed: January 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean, Great location, Friendly staff

    Stayed in January 2024

  • Reviewed: December 27, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel room is kind of old and not compatible with the price

    Near the train station.

    Stayed in December 2023

  • Reviewed: December 23, 2023

    9.0
    Had a good stay, room adequate for one night. Just needs bit updating, limited power points, lightin
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Too warm, few plugs

    Comfortable bed, clean bathroom, good tea and coffee

    Stayed in December 2023

  • Reviewed: December 15, 2023

    8.0
    Good value with a great location
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Hot room ,air conditioning wasn’t working, noisy if opened window

    Great location

    Stayed in December 2023

  • Reviewed: December 13, 2023

    8.0
    Worth the stay!
    • Leisure trip
    • Family with young children
    • Superior Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator is small and our key didn’t work twice

    The location is excellent!!

    Stayed in December 2023

  • Reviewed: December 11, 2023

    7.0
    Very convenient hotel, fairly modern, super central, with some minor downsides.
    • Business trip
    • Solo traveler
    • Twin Room
    • Stayed 1 night

    Most of the tv channels were not working, and the setup was horrible, you had to zap through so many channels to find one that works. It was almost too warm in the room.

    Very centrally located, 2mins from the main station, 5mins from the lake, lots of restaurants around. Water kettle with tea nad coffee. Free coffee and tea station downstairs in the lobby with lots of tables where you can work with your laptop. Spacious room. Comfy bed. Nice desk.

    Stayed in December 2023

  • Reviewed: November 27, 2023

    7.0
    Generally nice but the shortcomings mentioned above were niggles that frustrated us.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No croissants or bread available at breakfast by 9.00 am on one morning and little or no interest shown by the waitress when asked about it. Other than black coffee, the advertised free hot drinks all day were not available at any time except at breakfast. ‘No milk’ was the response from Reception. Unable to use TV due to ‘No Signal’ display on the screen.

    Location.

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    A pleasant work trip!
    • Business trip
    • Group
    • Double Room
    • Stayed 6 nights

    I didn't sleep very well during my stay as some of the hotel guests were very noisy. Lots of banging, talking and loud music could be heard from my room at all hours of the night and early morning. Breakfast was nice. However, more hot food options (other than boiled eggs and toast) would have been welcomed.

    The room itself was lovely, very clean, comfortable bedding and plenty of storage space. Great location, very easy to access the bus/trams/trains, with many restaurants (of all varieties) near by. All staff (reception/cafe/cleaning) were super friendly and helpful 24/7.

    Stayed in November 2023

Showing 1 - 25

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