Obere Gletscherstrasse 1, 3818 Grindelwald, Switzerland
#4 of 44 hotels in Grindelwald
Guests' ChoiceBased on 245 hotel reviews
9.0Cleanliness
9.3
Comfort
9.2
Location
9.2
Facilities
8.9
Staff
9.6
Value for money
8.5
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 8, 2024
Cheryl
United States of AmericaShower is a bit tiny and i kept bumping into the door/wall.
We were given one of the best view (corner room) with a panoramic view of the surrounding mountains. It was one of the rooms that had not been remodeled yet but I didn't find too dated, more traditional Swiss-style. The bed were very comfortable. The hotel offers a good variety of options for breakfast and it was delicious! Location is a bit farther away from town, which makes it quieter. There is a ski room at the basement of the hotel for storage and to vent your gear. The basement also has a ping pong table, pool table, a piano, games, etc that we ended up utilizing on a day when all the lifts and gondolas were closed due to strong winds.
Stayed in March 2024
Reviewed: March 27, 2024
Cindy
AustraliaThe shower was too small because the doors fold inwards. It would be great to have a towel rail close to the shower as well as a shower rack.
The hosts were attentive and friendly. I enjoyed most of facilities provided. I asked for breakfast to be packed for an early day the night before and they gave me a decent meal! Balcony is spacious and room is sufficient as well. The bed was extremely comfy and there were 3 curtains to ensure sufficient sleep. The place is nestled just off the main area making it a prime location to access the town but to also have a peaceful stay. The place has a lift as well.
Stayed in March 2024
Reviewed: March 26, 2024
Ting
United KingdomNone
Owners/staffs very good service, the views from the room is excellent and the food is excellent
Stayed in March 2024
Reviewed: March 16, 2024
Karen
United KingdomNothing
What a beautiful place, stunning location with amazing views, large comfortable rooms, great food and the friendliest staff and hosts
Stayed in March 2024
Reviewed: March 3, 2024
José
SwitzerlandEverything, from the hosts to the view from the room.
Stayed in March 2024
Reviewed: March 1, 2024
Furtuna
United States of AmericaA Gem of Comfort and Hospitality!
Stayed in March 2024
Reviewed: February 26, 2024
Ozer
NetherlandsHospitality of owners, great breakfast and marvelous view
Stayed in February 2024
Reviewed: February 25, 2024
Georgy
RussiaFantastic view Friendly staff Authentic interior Sauna Lobby area - very cozy!
Stayed in February 2024
Reviewed: February 21, 2024
Ramesh
SpainNothing
Location The history of this hotel Beautiful view Charging was perfect speed Overall A fantastic opportunity we had to have this Hotel..
Stayed in January 2024
Reviewed: February 5, 2024
Serge
United States of AmericaIt was a real pleasure to stay at the Gletschergarten Hotel. Gabriela and Gery were wonderful hosts and ensured that our visit was most enjoyable. The hotel is really beautiful, with a true old-world feel to it. Our room was very cosy and convenient, with amazing views from the balcony. The breakfast had something for every taste, with high-quality products. We also had dinners at the hotel several evenings and were left very impressed - everything was delicious, and for a 3-course prix-fixe meal, this was a very good deal. A special mention goes to the great ski storage room equipped with boot dryers.
Stayed in February 2024
Reviewed: January 19, 2024
Tanya
South AfricaStandard room is quite tight for 2 people, if you can afford to upgrade then would suggest so.
Hotel is so wonderfully Swiss'y - great atmosphere with wonderful hosts and staff. Extremely helpful and friendly. I so appreciated their guidance as to best places to go, and the convenience of being able to arrange from the hotel. Great breakfasts and dinner menu in their restaurant is a pleasure to have.
Stayed in January 2024
Reviewed: January 11, 2024
Iwona
SwitzerlandLovely, helpful owners. Great cuisine.
Stayed in January 2024
Reviewed: November 7, 2023
Dave
United States of AmericaIt was absolutely adorable! Old world charm and we felt like we were guests in a home. Loved the private deck off the room for a little quiet time.
Stayed in September 2023
Reviewed: October 21, 2023
Lesa
IsraelAll good
Wonderful breakfast! We also had dinner there 2 nights and it too was great. Concierges were very helpful in telling us things to do in area
Stayed in September 2023
Reviewed: October 10, 2023
Alisha
United States of AmericaThere was nothing that we didn’t like.
Our room was very comfortable with a beautiful view from the balcony. It was so nice to sit outside in the evening with a bottle of wine. The location was perfect, just out of the crowded center of town. The hotel was so full of charm & we loved that it’s been a family business for 4 generations. The staff was so kind and Gery & Gaby were so helpful with suggestions for our stay.
Stayed in October 2023
Reviewed: October 9, 2023
Todd
United States of AmericaThere was very little to complain about, but being from the USA, I am of course spoiled. The bathroom could have been bigger. It was similar to the bathroom on a cruise ship. Shower was quite tight and I am average sized. It was certainly fine for our stay, but could be a problem if you are a larger person.
A family owned hotel since the 1800s and it shows. Pride in ownership and all sorts of fun and authentic touches make this a great place to stay fir the real "Swiss Feel". Where else will you get an actual silver service with your meals? So close to everything we wanted to do during our short stay. The owners/staff were first rate and super helpful. You can even buy your tickets for many attractions right at the front desk!
Stayed in October 2023
Reviewed: October 7, 2023
Patsy
United States of AmericaIt's hard to describe how beautiful this hotel is! We loved it so much we wish we would have booked more time here. The view is breathtaking- breakfast was wonderful. The attention to detail is so appreciated. The location is up the hill, not too far but far enough for a quiet relaxed feeling. The staff was friendly & welcoming. I had a hard time enjoying it because I wanted to take a picture of every step in & out! This was a dream come true
Stayed in October 2023
Reviewed: October 7, 2023
Chiu
Hong KongNone
The hotel is very comfortable and clean. It’s location has a very good mountain’s view. The quality of both breakfast and dinner is high.
Stayed in September 2023
Reviewed: October 4, 2023
Jyothi
SwitzerlandExcellent location with breathtaking mountain view from the room balcony. The geraniums decoration outside the hotel was beautiful. Breakfast was fresh and delicious.
Stayed in July 2023
Reviewed: October 1, 2023
Joan
United States of AmericaThe Swiss experience was rich and authentic. Perfect location too. Quiet and scenic. Lots of details too like outlets and hair dryer power!
Stayed in September 2023
Reviewed: September 28, 2023
Jackie
United States of AmericaNA
Wonderful breakfast and ideal location
Stayed in September 2023
Reviewed: September 26, 2023
Cristian-felix
GermanyIt is quite expensive, but this is Switzerland and it's on par with the prices from other hotels.
Amazing views from the hotel room. Cozy atmosphere, friendly staff, good breakfast. Very clean.
Stayed in September 2023
Reviewed: September 17, 2023
Sarah
United KingdomA few minor details- would have liked a small fridge in the room and improved tea and coffee making items( we missed milk).
Lovely hotel, fantastic location and friendly, helpful staff, good size comfortable room and very good breakfast. We found the owners very helpful with advice about walks and being able to sell us lift tickets to save queuing. Bus stop right outside the hotel
Stayed in September 2023
Reviewed: September 17, 2023
Omer
IsraelThe pillows were too soft and didn't offer any support
The dinner was great, they were able to accommodate for any food allergies and preferences we had The staff was nice and helpful, helped plan and buy tickets for all the activities The rooms were clean and spacious
Stayed in September 2023
Ponta Delgada, Portugal
Eastgate, USA
Sannat, Malta
Brussels, Belgium
Victoriaville, Canada
Avignon, France
Assisi, Italy
Austin, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content