Rathausgasse 72, 3011 Bern, Switzerland
#34 of 43 hotels in Bern
Guests' ChoiceBased on 465 hotel reviews
8.0Cleanliness
8.4
Comfort
8.2
Location
9.5
Facilities
7.7
Staff
9.1
Value for money
7.6
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Kandi
United States of AmericaA mini fridge in room would have been nice.
Perfect location, breakfast included, ice machine available (unfortunately it broke our last night there), comfortable bedding.
Stayed in May 2024
Reviewed: May 5, 2024
Evelyn
IrelandThere was no drinking water in the bedroom.
I liked everything about the breakfast. The staff were very efficient and helpful. The receptionists were also really helpful when I asked for directions . The location was excellent for where I needed to go.Thank you all.
Stayed in May 2024
Reviewed: April 24, 2024
Merve
TurkeyI wanted to make a phone call outside my room at a late hour (such as 11pm), but I didn't want to disturb the receptionist. There was a seat (which was really comfortable) in the stairs area and I sit there and talk. Maybe a common area would be lovely.
Location was perfect. Breakfast was good. Staff were helpful. Facility gives Bern tourist card for free transformation.
Stayed in April 2024
Reviewed: April 23, 2024
Rottier
United States of Americapillow was very uncomfortable, only one and no support
The location and the view
Stayed in April 2024
Reviewed: April 22, 2024
Sonia
United KingdomRubbish pillow.
Location was excellent. Staff were very helpful and offers a delicious breakfast.
Stayed in April 2024
Reviewed: April 19, 2024
Peter
United KingdomI liked the feeling of being in an old hotel but my room was modern and comfortable and the bathroom was perfectly fit for purpose. Breakfast was good
Stayed in April 2024
Reviewed: April 9, 2024
Andrea
United KingdomSpace and location
Stayed in April 2024
Reviewed: April 4, 2024
Klaus
GermanyRooms but like a first class cabin in a plane (very tiny but comfortable)
Enjoying the dinner outside infront of the hotel in the cobblestone ancient area is a real treat
Stayed in March 2024
Reviewed: March 20, 2024
Pedram
IranVery small room🤦♂️
Very good location near to all attractions
Stayed in March 2024
Reviewed: March 17, 2024
Constantin
GreeceThe towels would need replacement (though they were clean)
Clean, tidy small rooms but well appointed. Excellent location value for money
Stayed in March 2024
Reviewed: March 13, 2024
Luis
United States of AmericaThe breakfast was very limited. They don’t have variety enough.
The location and the personal.
Stayed in March 2024
Reviewed: March 7, 2024
Bibi
United States of AmericaIt’s the tiniest room I’ve been in, which is fine but uncomfortable when using the bathroom with your couple.
Well located, amazing service. Historic building but renovated.
Stayed in March 2024
Reviewed: March 1, 2024
Ben
United KingdomFriendly, helpful staff. Great location. Lots of history about it.
Stayed in February 2024
Reviewed: February 25, 2024
Moritz
SwitzerlandEarly check-in was possible
Stayed in February 2024
Reviewed: February 4, 2024
Shankar
Indiasome more items/choices in breakfast would be better. all channels were not working.
Stayed in February 2024
Reviewed: January 26, 2024
Philip
SwitzerlandRestaurant menu rather limited - but plenty of choice nearby.
Excellent location in the middle of the old-town - and still very quiet. Friendly and helpful staff. Large room with modern fittings and very comfortable bed. Excellent breakfast (from 6:30!). We would definitely stay there again.
Stayed in January 2024
Reviewed: January 26, 2024
Caner
TurkeyThe breakfast buffet was quite small
The hotel was in an old building with good ambiance
Stayed in January 2024
Reviewed: January 19, 2024
Alessandro
ItalyMy room was very very small!
The restaurant is cozy. Food is regular.
Stayed in January 2024
Reviewed: January 2, 2024
Narumol
ThailandThe hotel is located in the center of Bern with good breakfast. The staff were lovely and helpful. The room was very nice, cozy and well decorated. I really enjoyed staying here and definitely if there is a chance I will come back and stay here again.
Stayed in December 2023
Reviewed: January 1, 2024
Les
United KingdomThe rooms had ‘pod bathrooms’ which I don’t like. They felt out of place in such an old building. The bed was uncomfortable.
Location. Architecture. Staff very helpful. The receptionist moved us to a larger room. The first felt bare and the walls were tatty. It felt like a a prison cell. The second room felt better. Breakfast was quite good.
Stayed in December 2023
Reviewed: December 29, 2023
John
FranceBathroom shower and floors very slippery - a danger for older people. Difficult to air the loo, unpleasnt smells seem to linger. Would have welocmed an easy chair - one does not always want to watch television from the bed
Very nice simple dishes for evening meal.
Stayed in December 2023
Reviewed: December 23, 2023
Joanne
AustraliaGreat location. Rooms very simple but comfortable. The breakfast was good.
Stayed in December 2023
Reviewed: December 16, 2023
Alessandra
SwitzerlandNot sure if it is the same in each room but the bathroom is built in and doors are in glass. No problem for single travelers or a couple, but to take into account if sharing the room with a friend.
The hotel is well located in the heart of the city and walking distance from the station. It is clean and staff very kind. A good ratio between quality and costs for the Swiss standard.
Stayed in December 2023
Reviewed: December 3, 2023
Klemens
SwitzerlandSound proofing could be better.
Great location.
Stayed in December 2023
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