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Reviews of Residence BENE This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Dlouhá 48/721, Prague, 110 00, Czech Republic

#222 of 562 hotels in Prague

Guests' Choice

Review Score

Based on 1498 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.7

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    9.0

  • Free WiFi

    9.3

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Showing 1 - 25

  • Reviewed: May 4, 2024

    9.0
    Good stay!
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I recommend to stay in this hotel. It's a good place to sightseeing the old town of Prague. Close to the tram stop, grocery shops, restaurants and farmacy. Good breakfast in the Residence.

    Stayed in May 2024

  • Reviewed: May 4, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Best value for money stay in staré město, less then a 10 minutes walk from the famous Astronomical Clock (Old Town Hall). Nice and helpful staff, clean rooms.

    Stayed in February 2024

  • Reviewed: May 1, 2024

    9.0
    Fantastic, loved it
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Breakfast wasn’t the best

    Room was lovely, fantastic location

    Stayed in April 2024

  • Reviewed: April 30, 2024

    10
    As we said it is an excellent location, value for money, staff and parking space.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Everything was nice. The staff was kind and helpful. The breakfast was extraordinary, the location excellent. We had parking with an extra pay, but very reasonable. We will come again and will use this hotel as it met all our expectation and exeeded this.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    10
    An excellent small hotel, generous breakfast, superb location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Everything was great.

    A quiet, well-managed hotel. the room was small but clean and comfortable. The breakfast was generous and offered variety. When checking out, there was a luggage store room to leave our luggage for a couple of hours. The location was excellent. Only three bus stops from the train station and in the heart of the old city, we could reach most of the sights on foot.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    10
    Ideal Tourist Hotel
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Perfect location, walking distance to all the major must visit destinations including Charles Bridge. Friendly and helpful front staff. All the amenities include a nice cold fridge, kettle, and even a microwave oven. Secure entry, secure baggage room if you arrive earlier than check-in time. Left our baggage and started our walking tour of Prague early. Generous size bedroom. Perfect.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Great hotel for a price. Definitely will look for it in the future when I am in Prague.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    I had a small but really nasty noise issue during my stay but the room staff fixed it the next day. Other than that, no issues at all.

    I liked the location: it's closeness to the old square and to the main transport(trams,buses,subway). The room had everything I needed and was very spacious for a solo traveler. The staff was very friedly and took care of any issues that I had during my stay. The place also has a wine bar that is really packed the during evening.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I booked a double room and what i didn't like was that we had single blankets and not double. Also room was not sound proof so we could hear other people talking next door.

    Great location, spacious room and clean. Bed was big and comfortable.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    8.0
    Good place to stay in Prague
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast could use a little upgrade

    Great location, room was spacious and clean, having a balcony was a plus, lovely staff, would def stay here again if ever back in Prague

    Stayed in March 2024

  • Reviewed: April 19, 2024

    9.0
    a wonderful stay in Prague
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    nothing

    breakfast and the location is really not far from the old town, quite convenient

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Great value, cozy family atmosphere
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    friendly staff, excellent location

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The room was large, clean, with a fridge and micro wave. The hotel is very close to the bus station and not far away from the old town.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Top place
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night

    I don´t have any complaint. It was a reeally good stay.

    A really comfortable and well located place. My room was really amazing and the staff really kind. Really recommendable place.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bathroom is very small! Too small for 5 people. Not enough space to unpack suitcases

    Staff were wonderful! Yanna was very nice and accomodating! Breakfast was very nice! Easy to get around!

    Stayed in April 2024

  • Reviewed: April 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only negatives are that in the shower it doesn't have shampoo and shower gel. It has a dispenser with some sort of shower gel? But it doesn't foam up or anything. Also breakfast lacks variety

    Very nice rooms and good location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Amazing! Couldn’t recommend it more, would stay again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast was quite limited however the food provided was nice and fresh.

    Me and my partner were very impressed with everything about this hotel. We cannot complain about anything at all. In the most perfect location, lovely staff and clean and comfy rooms.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are very traditional, but not tired. Bathroom was a bit cramped.

    Decent room, very clean. Location was pretty good too. Breakfast was plentiful.

    Stayed in April 2024

  • Reviewed: April 4, 2024

    10
    Great location to stay for the weekend in Prague
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Nothing.

    The location was perfect and easy to get around by foot. Staff was helpful

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Lovely location and a excellent hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Toaster needs an upgrade. Some croissants would have been great.

    Breakfast was very traditional and varied.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    10
    The trip was successful thanks to the excellent accommodation.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    Pleasant welcome, staff were polite and friendly. The room was clean and nice. The bathroom was perfect, clean, and new. The location is a few minutes walk from the city center. Breakfast was varied and tasty.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The water pressure in the shower is not good enough.

    Staff were great. I had a small problem in the room. They immediately changed it.Location is perfect.

    Stayed in March 2024

  • Reviewed: March 29, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was good, location was great, room size was also very nice as we travelled with 3 family members along with a small baby of 1 year. Lot of options to dine around as well. Staff was nice too.

    Stayed in January 2024

  • Reviewed: March 27, 2024

    10
    Great Value for Money would stay again!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Walls are quite thin so any noises from room next door or hallway were heard quite loudly during the day (we could hear our neighbour singing in the shower). Although after 10pm the hotel has a quiet policy and this was managed well so we could sleep at night in a quiet environment :) The bed was initially a little hard for us but we slept fine after a long day exploring the city. Tea/Coffee provided at breakfast but not able to make in room as we had kettle but no sachets to make drinks - would be nice to have a couple in room as standard but not a huge issue for us. Dont let negatives put you off as this really is a great place to stay in Prague!

    Great location only a few minutes from the old town centre and within a minute of a tram stop connecting to the main train station. Our room had a balcony which was a nice touch we were not expecting. The staff were welcoming and able to assist us with any issues we had - Also advised us on "must sees of prague". We were given a complementary drink at the bar which was also a nice touch. We didnt eat breakfast although it was included as we dont prefer continental but the spread did look good value for money. The hotel felt secure and we were able to leave our bags on our last day as we had a late flight out. Some good music being played in the lift always meant we were smiling when entering/leaving the hotel. Would definately stay again as is great location and value for money.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    9.0
    Recommend
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is spacious but a bit dated. The bed was too firm, and the pillows weren’t comfortable either.

    The location is perfect, and the hotel staff were incredibly kind. The breakfast buffet is spectacular, offering gluten-free bread, and they even provided two courtesy drinks.

    Stayed in March 2024

Showing 1 - 25

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