Theodor-Heuss-Allee 3, Westend, 60486 Frankfurt, Germany
#135 of 241 hotels in Frankfurt
Guests' ChoiceBased on 1827 hotel reviews
7.7Cleanliness
8.1
Comfort
8.2
Location
8.9
Facilities
7.7
Staff
8.4
Value for money
7.7
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 22, 2024
Kate
AustriaGreat location right next to the Frankfurt Messe
Stayed in April 2024
Reviewed: April 15, 2024
David
IrelandThe A/C in the rooms was not working, rooms very warm at night, made it a little difficult to sleep
Excellent staff, food, location
Stayed in April 2024
Reviewed: April 7, 2024
Ilia
MoldovaI was not offered a robe, slippers or additional toiletries; There was a draft on the floor in the bathroom.
I liked the pool and the size of the room, the view from the window
Stayed in April 2024
Reviewed: April 6, 2024
Arash
AustraliaHotel was seems a bit old . Pool area was too cold and no one was attending.
Hotel was clean and comfortable. Staff was friendly and helpful.
Stayed in March 2024
Reviewed: March 26, 2024
Efrain
GermanyNot very modern, specially the bathroom
Great location
Stayed in March 2024
Reviewed: March 26, 2024
Ig888
GermanyRoom is outdated with old phones, television, furniture, and no USB charging stations.
Great location, pool & breakfast were great.
Stayed in March 2024
Reviewed: March 24, 2024
Delargy
IrelandSauna times Bathroom lacked little luxuries like shampoo/conditioner
Comfortable room Pool
Stayed in March 2024
Reviewed: March 23, 2024
Natasha
United States of AmericaSmall detail but we only received one instant coffee in each of our two rooms. We parents need caffeine! Fitness center was only available for use for a fee. I never looked into it since our stay was short (I ran outside instead) but I feel like that should be a standard feature for guests.
Location is great - very close to UBahn and tram lines, which makes it easy to get around the city, as well as Skyline Plaza (lots of shops and food court).
Stayed in March 2024
Reviewed: March 23, 2024
Roswell
AustraliaBreakfast good,location is very convenient,property clean
Stayed in March 2024
Reviewed: March 22, 2024
Lee
United KingdomBathroom fixtures and fittings need replacing... damaged taps, aged toilet, etc. After checkout, staff were unable to store my suitcase while I went into the Messe (next door) for 2 hours. Was told to use Messe's storage, but couldn't as it was cash-only, so was stuck with a suitcase...
Good location for the Messe, a decent, comfortable experience. Will probably use again.
Stayed in March 2024
Reviewed: March 21, 2024
Daniel
AustriaThe shower controls are a bit unusual and took a bit of time to get used to. Also, the breakfast seemed overpriced, so we did not try it (but there are many reasonable alternative options in the neighborhood for breakfast).
Room is nice and comfortable with modern furnishings and enough space to work / relax. Location is very good, accessible by public transport, also walking distance to the Hauptbahnhof, but already in a very nice area, so can be recommended for a central location while avoiding the issues in the immediate surroundings of Hauptbahnhof. I probably stayed in the off-season (also weekend), so it was very good value for money.
Stayed in March 2024
Reviewed: March 18, 2024
Cast
GermanyPool was closed we booked here for that reason and once after we did book they sent a message it was closed my three children were sad
Restroom light did not work but front desk allow us to attend breakfast for one bathroom not being able for usage in our connecting family room. That was nice of them
Stayed in March 2024
Reviewed: March 15, 2024
Iuliia
UkraineAt an exhibition very much everything is convenient for visit and work. The breakfast is good and various.
Stayed in January 2024
Reviewed: March 13, 2024
Stephen
United KingdomNone.
Pool and sauna with changing facilities very good.
Stayed in March 2024
Reviewed: March 10, 2024
Abdülvahit
Turkeythere was nothing that bothered me, Of course, the price is a little more expensive than other hotels, but it's a matter of preference.
Reception staff friendly and helpful The open buffet breakfast was great, the employees are always friendly and help with anything requested as soon as possible. Incredibly close to the fair, after 15 steps you are at the entrance gate of the fair.
Stayed in January 2024
Reviewed: February 22, 2024
Mihaela
Romanianothing
The price- value was very good for the location. It was very clean, big rooms. I have seen and appreciated the care for the environment. The staff from the reception was very helpful.
Stayed in November 2023
Reviewed: February 21, 2024
Senchall
United KingdomVery limited choice on room service menu
Room was great value and very comfortable. Location for congress centre is excellent
Stayed in February 2024
Reviewed: February 15, 2024
George
United States of AmericaThe breakfast was exactly the same every day. I wish the room had USB ports for charging.
Great location, clean hotel.
Stayed in February 2024
Reviewed: February 9, 2024
Aidan
IrelandNothing negative Happy customer 😊
Lovely hotel ,great selection for breakfast, 5 minutes tram ride to main train station ,shopping centre beside you 😀
Stayed in February 2024
Reviewed: February 6, 2024
Charles
Hong KongOver crowed breakfast and under staff. If they can provide early check in.
Room is clean and big. breakfast is as usual every year, and over crowded plus under staff. Location is excellent, right next to the fair ground.
Stayed in January 2024
Reviewed: February 3, 2024
Upinder
Netherlandsrestraunt service and sphere very poor
location to messe. nice room .
Stayed in January 2024
Reviewed: January 30, 2024
Richard
United KingdomOld fashioned rooms, for €500 a night I would expect a shower that works and a mini bar stocked ! The place needs an overhaul and quickly ! 1 staff member at check in which took 30 mins, far too long ! Breakfast at €26 was poor !
Friendly staff, good location for the Messe
Stayed in January 2024
Reviewed: January 28, 2024
Nikhil
IndiaLimited options and space for dinner .
Nice location , walking distance to tram station and exhibition centre
Stayed in November 2023
Reviewed: January 19, 2024
Karen
PortugalAs above, the pillows were terrible etc
Breakfast was excellent, all staff were very helpful. Bed was comfortable but the pillows were awful. I stayed in 3 different rooms, (long story!) the last one only had soap/shampoo etc over the bath and it had nearly run out. The others were all OK.
Stayed in January 2024
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