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Reviews of Serways Hotel Heiligenroth This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

An der Autobahn A3 /Köln Richtung Frankfurt, 56412 Montabaur, Germany

#15 of 15 hotels in Montabaur

Guests' Choice

Review Score

Based on 126 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.5

  • Location

    7.7

  • Facilities

    7.2

  • Staff

    7.3

  • Value for money

    7.5

  • Free WiFi

    6.6

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Showing 1 - 25

  • Reviewed: May 5, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Carpet and shower too old

    Room

    Stayed in May 2024

  • Reviewed: March 29, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not included (a surprise), there was no wifi.

    Stayed in March 2024

  • Reviewed: October 11, 2023

    7.0
    we needed a hotel close to the motorway and it was all fine
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the window was not very stable and the bedside lamps didn’t seem to work

    easy check in, easy to get back onto the motorway

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Very Good
    • Business trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff in the restaurant was there for the food and drinks, not for the hotel.

    Location on the highway but total silence in the room

    Stayed in October 2023

  • Reviewed: September 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water. The shower and sink only had cold, and icecold.

    It was clean, practical and right next to the road. Easy if you just need a place to sleep when driving through.

    Stayed in September 2023

  • Reviewed: September 1, 2023

    7.0
    Just what we need when doing the long trip
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sat Nav directions could be better had to go do the slip road to get into the hotel

    Beds are comfortable rooms clean hot shower safe parking just what we need for our night stop

    Stayed in August 2023

  • Reviewed: August 23, 2023

    7.0
    Good for an overnight stay.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night

    Expensive for what it was.

    The room was clean, good for an overnight stay on our way to Salzburg. The beds slept well. The location, next to the highway.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Just the job on the motorway A3
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    No cup/glass in the bathroom

    Comfortable bed, quiet room

    Stayed in July 2023

  • Reviewed: July 14, 2023

    8.0
    My favourite hotel if I’m travelling through Germany
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    To be honest, if I really want to be picky usb charging points could be added to the rooms.

    Firs of all I would like to thank you for the ladies at the check in, they were very friendly and helpful. I don’t speak German but they did speak a little English, this made the process much easier. The location is excellent, private parking at the hotel, service station next to the A3 autobahn. Rooms are very clean and very quiet so the good night sleep is guaranteed. Plenty of options for food at the service station. I will be back, that’s for sure. My favourite hotel if I’m travelling through Germany.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    6.0
    Cheap and cheerful stop-over.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could have done with an extra pillow, but no-one about to ask. Pretty much self-service. Stating there is a restaurant on site is stretching it a bit. Was a fast food operation and not what we were looking for.Luckily we were able to eat in the local town.

    We booked as a stop-over on our journey north. No issues with room at the price we paid.

    Stayed in July 2023

  • Reviewed: July 2, 2023

    8.0
    Adequate
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing really, it served a purpose

    It was a stop of stay en route back to the ferry, so served the purpose

    Stayed in June 2023

  • Reviewed: June 30, 2023

    8.0
    A good and comparatively inexpensive place to spend a night
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Water pressure was a low but I managed to have good showers anyway. The toilet cistern needs some maintenance.

    Very conveniently located next to the autobahn but will insulated from any traffic noise. The staff were very helpful and accommodating. Although it was set up as a sort of fast food establishment my breakfast, specifically requested, was excellent.

    Stayed in June 2023

  • Reviewed: May 30, 2023

    8.0
    Good for short stay or night only.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    The only way to get to hotel is through highway. So to go in other direction you need to take 15km detour. In gas station I could buy any bath items (like razor). Wifi is bad quality and you can hear highway sometimes.

    Room was spacious, one double bed and one bunk bed. Enough place for 4 people family. Balcony with forest view. You can barely hear highway. It's close to gas station so you can buy whatever you need. Just keep in mind that they don't have raisers.

    Stayed in May 2023

  • Reviewed: May 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed was uncomfortable with only one mediocre pillow and one medium towel

    Friendly helpful staff, good variety of food

    Stayed in May 2023

  • Reviewed: April 11, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception at gasstation few hundred m back since we where late.

    Clean, next to the motorway, efficient without loss of time.

    Stayed in March 2023

  • Reviewed: March 26, 2023

    8.0
    short night
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    my room was on the highway side and the single windows let all the traffic noise through, ear plugs did not help

    easy to overnight along the highway

    Stayed in March 2023

  • Reviewed: March 12, 2023

    7.0
    very effective, I would stay here again. perfect for stop over during longer trip to a different location
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    we had to check in at the gas station which was quite a walk. Not so nice when you’re tired and you have a quite late arrival

    perfect location on the highway, clean and comfortable

    Stayed in March 2023

  • Reviewed: February 21, 2023

    7.0
    Decent hotel if you just want a stop off on the autobahn.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    TV only had German language channels, which might be a drawback if you aren't a native speaker

    Right on the autobahn, decent beds.

    Stayed in February 2023

  • Reviewed: February 17, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was cold and I couldn’t tie the thermostat up.

    Stayed in January 2023

  • Reviewed: January 26, 2023

    8.0
    Very Good
    • Business trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    Positioned at the highway which is perfect for overnight stay.

    Stayed in December 2022

  • Reviewed: January 2, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very basic. 2 single mattresses put together. No staff after 9pm. Only 2 towels .

    Convenient location near motorway. Adequate for a night's stay

    Stayed in December 2022

  • Reviewed: October 15, 2022

    7.0
    Okay for a stopover
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    That they don’t speak English. Personnel should know some basics. Find it so unusual these days especially on these type of venues where tourists are in transit. The same happened to me at the gas station where the lady in front of me asked in English if she needed to first pay and then fuel and the lady kept on answering the same in German…

    That it’s on the highway, easy for a stopover.

    Stayed in October 2022

  • Reviewed: October 2, 2022

    7.0
    Good location but basic accommodation
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room furnishings were very 'tired'. The room smelt of cigarette smoke, perhaps from the aged carpets. Be aware site restaurants stopped serving at 7.30pm.

    It was well located for our journey. A lovely building and location. Rooms were clean but now require updating.

    Stayed in September 2022

  • Reviewed: August 29, 2022

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast at rest stop amazing.

    Stayed in August 2022

Showing 1 - 25

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