Raekoja plats 2, 51003 Tartu, Estonia
Based on 324 hotel reviews
7.5Cleanliness
7.9
Comfort
7.7
Location
9.6
Facilities
7.4
Staff
7.9
Value for money
7.5
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: October 23, 2021
Marge
EstoniaBathroom sink was little dirty
Room was very big and so was bed. Bathroom was alright. Breakfast was simple but good. Location super.
Stayed in October 2021
Reviewed: October 21, 2021
Diralma
EstoniaThe bathroom was quite cold and towels did not dry. It was very inconvenient since I was travelling with kids.
location was very good and the room was nice. There's an elevator in the hotel.
Stayed in October 2021
Reviewed: October 16, 2021
Vladimit
Israelvery nice and charming! Great breakfast was brought to the romm
Stayed in October 2021
Reviewed: October 14, 2021
Gerda-a
EstoniaQuite unpleasant staff, who acted rather rudly with me. The place was empty and it felt like there was no single sole staying there. Highly overpriced, definatly would reccomend to avoid
Excellent location, the room was clean.
Stayed in August 2021
Reviewed: September 25, 2021
Tanel
EstoniaThere was a problem with parking and the administration was not polite and arrogant. There was only one big towel in our room.
The location was good and the room was clean.
Stayed in September 2021
Reviewed: September 9, 2021
Alexandra
QatarWiFi was very poor.
Great location, and free parking a bonus. Good breakfast.
Stayed in September 2021
Reviewed: August 28, 2021
From
Swedennice nice hotel, well maintained top location. however, the owner couple should have released it several years ago. real boredom. no smile there.
Stayed in August 2021
Reviewed: August 16, 2021
Janek
EstoniaPrice
Location
Stayed in July 2021
Reviewed: August 13, 2021
Rauno
PolandBreakfast
Stayed in July 2021
Reviewed: August 10, 2021
Kaimo
EstoniaRich breakfast, good location, nice room.
Stayed in June 2021
Reviewed: July 22, 2021
Astra
LatviaSlightly unclear service, e.g., I got broken door lock card, but it was not replaced. Instead personnel suggested to use other one. No air conditioning and no ventilation in the rooms.
Very spatious rooms, also very clean. Seems like some social project as all staff were elderly people working like family. Friendly attitude. Child was provided with extra bed with no questions. Location is just at Ratsplace, but noise did not disturbed as our windows were different direction.
Stayed in July 2021
Reviewed: July 22, 2021
Anthony
United KingdomMy credit card was debited early - I wanted to pay in cash at the hotel
Stayed in July 2021
Reviewed: July 18, 2021
Margit
EstoniaUnfriendly staff, perfect property suffers from austerity measures incl at least one more staff member covering few more basic services, needs freshening up and air conditioning
Perfect location
Stayed in July 2021
Reviewed: May 20, 2021
Enno
EstoniaTV and WiFi very poor.
Very good location, clean, quiet and private, good parking.
Stayed in May 2021
Reviewed: November 17, 2023
Laurai87
LithuaniaATTENTION - GENUINE PIECE OF ADVICE - DON'T BOOK EVER ! It was one of the last choices in Tartu that day, but since I booked late, had to stay somewhere, but didn't think it will be SO TERRIBLE. All started when I followed google maps to be the place where hotel is supposed to be. But oh hello it was closed. There were no signs about what to do, who to call, where to go. I kept looking around maybe I just am at the wrong entrance. Finally called the hotel, somebody answered.. First question was - do you speak Russian, luckily I do, because elsewhere probably wouldn't have been able to find out what to do. So I suppose the owner of the place said that he's really sorry for inconvenience but they are closed for renovation, meanwhile I should go to a hotel called Barclay near by. That hotel was like stuck in 80's, from service to rooms. I got a room in the attic with no sound isolation at all and dogs living near by in the another apartment. Bed size was made for children, breakfast was edible but poor. Their price is 1/2 of drakon hotel so for it I guess it would been okay, but not for what I paid. Worst experience in my life! Would have left immediately but it was late evening without any choices to stay elswhere.
Nothing!!
Stayed in November 2023
Reviewed: October 22, 2023
Pärtel
EstoniaThe room was dusty and cold. The receptionist was tired and grumpy. If you want to come to your room after 11 pm you need to either use a shady back door that's always unlocked or call the receptionist's phone number so she would wake up and come open the front door. There was NO buffet breakfast as advertised. Instead they asked what time to bring the breakfast to the room. I said 7, but did not get anything by 7:30 by which time I had to check out to get to my train. They then apologized for forgetting and quikly packed me a paper bag with a sandwhich, banana and a bottle of water.
The location was good. It had a bed to sleep in. There was hot water in the showers. That's a pretty low bar, but at least there was that.
Stayed in October 2023
Reviewed: October 8, 2023
Jaanika
EstoniaThe staff not available on the check in desk. The furniture in the room old, scratched. Faded, stained chairs. the voices of other rooms could be heard through the walls, the noise and the music coming from elsewhere did not stop until 3 o'clock in the morning. There were no guiding where to go to breakfast.
The location in the centre of the city.
Stayed in October 2023
Reviewed: September 25, 2023
Tõnis
EstoniaGot the same room as 6 months ago and the bathroom was in the same condition - one lightbulb did not work, shower and sink tap head had so much limescale that they did not spray properly. Wifi was not working properly as well and was painfully slow. Other than that it was fine.
Stayed in September 2023
Reviewed: August 28, 2023
Diana
Estonialocation
Stayed in August 2023
Reviewed: August 27, 2023
Filomena
ItalyNo people avaiable at the reception Dirty Old fashion
Position
Stayed in August 2023
Reviewed: August 22, 2023
Aaron
FinlandThis hotel is very run down and should be closed. Everything smells and feels 25 years old. Walking through the hotel it feels abonded since most of the lights are off and no one is at the reception or in the hallways. The staff is very rude and gives you a feeling of unwelcomesness when interacting with them. We had issues with our room cards not working and had to go to the reception, since no one is working there you need to call a number and after a long wait the lady working there came and gave us a big nasty stare when she chame to open the doors. The breakfast is very bad and old/dry. The fruits where half rotten and covered with fruit flies. I would necomend to stay somewhere else, this place is truly disgusting for is apparent standards.
The location is great. free parking included. However the parking is not really protected as claimed
Stayed in August 2023
Reviewed: August 15, 2023
Jevgenia
United KingdomLocation is perfect, free parking, good breakfast and friendly welcoming staff 😀 😊 I would definitely recommend this hotel!
Stayed in August 2023
Reviewed: August 13, 2023
Mindaugas
LithuaniaMy family and I have stayed at Draakon Hotel and enjoyed every bit of it. It's clean, tidy and cozy. The lady at the reception who is probably the owner too was super nice and friendly. Would definitely recommend. Fantastic experience.
Stayed in August 2023
Reviewed: June 11, 2023
Tõnu
EstoniaBest location, just on the town hall square, close to the good restaurants.Clien and quiet, very friendly personnel.
Stayed in June 2023
Reviewed: May 1, 2023
Veronika
Czech RepublicIt would be nice to have a fridge in the room but no major problem.
A traditional hotel situated in the main square of Tartu, opposite the Town Hall. The rooms are simple but have all one needs for a short stay. Wifi worked well. Breakfast is served in the restaurant of the hotel and it was absolutely great, with a very rich choice.
Stayed in May 2023
Feuchtwangen, Germany
Antalya, Turkey
Mount Laurel, USA
Sumoto, Japan
Morillon, France
Fréjus, France
La Léchère, France
Tweed Heads, Australia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content