The receptionist was a bit indifferent to his clients, he was correct, but not emphatic

Mercader de Sedas is a beautiful, small hotel in an historic building in the heart of Granada with a very modern and tasteful interior. We had a very pleasant stay here.

Stayed in April 2024

Location

Stayed in March 2024

We had not received the mail with the pin to open the door of the hotel and the room ,and they were closed at 5 pm... and the phone number on the door could not be reached with our cells! fortunately a neighbour made the phone call for us. Breakfast was not possible in the hotel ,which is not nice if it is a rainy day...

Location

Stayed in March 2024

No parking

Outstanding Style

Stayed in March 2024

We liked everything.

Fabulous place to stay. Beautiful building, stylishly decorated. Comfortable, spotless room and great shower. Very handy to have the car park which is only a little distance further up the road from the hotel to the left.

Stayed in March 2024

The shower drain smelt a little after showering, standing water etc. but otherwise the room was pristine clean. There was a fountain in the courtyard that runs till about midnight, not an issue for me as I sleep with earplugs but might be for light sleepers.

Location was great for our little trip. It's on a bus route from the train station, or you can walk it in about 30 minutes. Room was a great size, beds really comfy. There was a kettle in the room <3. The little courtyard was so sweet and in keeping with the style of houses in Granada.

Stayed in March 2024

Reception hour are short (but the staff are very good)

Great location and excellent value

Stayed in March 2024

My bedroom was on the third floor and the elevators only go to the second, therefore I had to carry my suitcase up one flight of stairs.

My bedroom was beautifully furnished and spacious, and the bathroom was clean and modern. I was on the top floor, which was quiet. The hotel is well located within the old town. I would definitely stay here again!

Stayed in March 2024

I think rugs in the floor would have been nice. Floor was very cold probably fine in summer

Very clean comfy beds , nice interior Riad style. Plenty of hot water always a bonus . Good location

Stayed in March 2024

Style, friendliness of the staff Clean and simple

Stayed in March 2024

I did not like that nobody on the reception does know english. Also about the parking, I paid around 47€ for about 44 hours and it was a bit drama to find a garage since when I called the hotel I could not apeak with the reception since they do not speak english.

Breakfast was good, room was clean and nice.

Stayed in February 2024

Noisy, very noisy. The hotel is in a sort of narrow and pedestrian street and you could hear every trolley and people passing by. If you plan to stay during the weekend and you want a pleasant night, I wouldn't recommend. We had a very uncomfortable situation with a group of drunk people shouting and with music right in front of the hotel at 3-4 in the morning, and we have a 3-years-old daughter. Rooms are not isolated at all and I think that was a very bad decision due to location. Also, I booked this room last minute with 'your child stays for free', and in the booking process you could choose an extra bed. We were called (after the booking) that the bed has an extra cost of 25 eur., and I'm sure I didn't see anywhere stated the extra cost unless hidden in the hotel's description, but this was not stated in the booking process at all. Very dissapointing.

Excellent location, the best of Granada. Full of restaurants around and in a very strategic location. Good room with some flaws like very cold floor (wood or carpet would have been great) and lighting/plugs was not the best solution in our opinion. Excellent shower and bathroom.

Stayed in March 2024

The room was adequate but bordering on the small side.

Location was particularly good for attractions and restaurants.

Stayed in February 2024

Nothing

Prime location, close to public transport, very clean and welcoming, nice room design and furniture

Stayed in February 2024

Nothing to complain about.

The room was clean, the hotel easy to find, close to a lot of bars & cafes.

Stayed in February 2024

Room size and receptionist not working evenings and nights. As we arrived late had to use passwords etc to get in the room. It is assuring to see someone welcoming you once you enter a hotel first time

Building

Stayed in February 2024

There was a lot of noise from the exterior

It was a very nice place and in a great location. Also the staff was very kind

Stayed in February 2024

No view

Rooms ate comgort

Stayed in February 2024

Lovely hotel, spacious room

Stayed in February 2024

Nice room, location is also great for the city center and you could reach alhambra with the hop on/hop of bus. It was decorated nicely and comfy :)

Stayed in February 2024

Access to the car park (although very well described by the hotel before the arrival) is rather difficult, not to mention access to the indicated parking spot. If you don't have a tiny car and aren't skilled in taking super precise 360 degrees turns while parking, better leave your car in one of the city car parks.

A very nice and cosy hotel in the very city centre. The room had its "Granada's charm".

Stayed in January 2024

Nothing to say, everything was as expected.

Location and how nice was the decorations.

Stayed in February 2024

Location, old-works charm with modern facilities.

Stayed in January 2024

Nothing to dislike

Location was perfect Very safe and comfortable very helpful and friendly reception person

Stayed in January 2024