Reviews of Room Mate Alicia This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
CALLE DEL PRADO NUMERO 2, 28014, MADRID. , Madrid City Center, 28014 Madrid, Spain
#125 of 436 hotels in Madrid
Guests' ChoiceReview Score
Based on 482 hotel reviews
8.7Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.7
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Facilities
8.6
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Staff
9.4
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Value for money
8.3
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Free WiFi
8.7
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Reviewed: May 11, 2024
Helen
United Kingdom8 Reviews2 helpful votes9.0“Fabulous little hotel and would definitely stay again!”- • Leisure trip
- • Travelers with friends
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing really other than just missing tea and coffee in the room.
My friend and I both had a small inner courtyard room (with no view) but they were the perfect rooms for a single person. Spotlessly clean, comfortable bed, very well appointed with toiletries, hairdryer, great magnifying mirror, full length mirror on the back of the toilet door, mini ironing board and iron, fridge and safe. Great location and lovely staff. We also booked in advance and got a great price so excellent value for money.
Stayed in May 2024
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Reviewed: May 4, 2024
James
Canada12 Reviews10“Great hotel in a great location!”- • Leisure trip
- • Couple
- • Basic Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing. It was great.
Great location in the heart of Madrid - an easy walk to many sights and tapas bars. Our room was very comfortable and well appointed.
Stayed in April 2024
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Reviewed: May 1, 2024
Ilkka
Finland7 Reviews4 helpful votes10“Couldn't ask for more, would be happy to return anytime.”- • Leisure trip
- • Couple
- • Basic Double Room
- • Stayed 5 nights
Nothing
Everything
Stayed in April 2024
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Reviewed: April 30, 2024
Gordon
United Kingdom12 Reviews9.0Wonderful- • Leisure trip
- • Travelers with friends
- • Duplex Suite with Terrace
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
Fun. Terrace room was great
Stayed in April 2024
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Reviewed: April 27, 2024
Ilona
Georgia6 Reviews10Exceptional- • Leisure trip
- • Couple
- • Basic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The best person in the hotel is girl on the desk from romania i really like her ! And Anjelo in the buffet really kind and attentive person
Stayed in April 2024
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Reviewed: April 27, 2024
Christine
Australia10 Reviews1 helpful vote8.0“Would stay again but perhaps on my own or with a lover”- • Leisure trip
- • Travelers with friends
- • Basic Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The shower and toilet were almost in the bedroom 😳
Location and friendly staff
Stayed in March 2024
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Reviewed: April 26, 2024
Leigh
Australia10 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Exterior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
The room keys, we had to get them recoded everyday as they wouldn’t open the door.
The location was fantastic
Stayed in April 2024
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Reviewed: April 17, 2024
Catriona
United Kingdom1 review9.0“Central location Comfortable and very clean.”- • Leisure trip
- • Couple
- • Basic Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Couldn't control,noise levels outside in early hrs
Didn't have breakfast Location excellent. Cleanliness and hospital staff,who went out of their way, to help.
Stayed in April 2024
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Reviewed: April 17, 2024
Helen
United Kingdom6 Reviews8.0“Good City Hotel in a Great Location”- • Leisure trip
- • Couple
- • Exterior Double Room
- • Stayed 3 nights
Struggled a bit to get the temp right with the aircon. Shower was all black tiled and no internal light, so very dark. Slightly dodgy power sockets meant our phone charger kept switching off if you accidentally nudged it. No USB charging in the room.
Excellent location in easy walking distance of all the main sites. Situated by a nice square and surrounded by bars and restaurants. But still reasonably quiet at night. Room was a decent size for a city hotel. Comfy bed. Reception staff all very good and helpful. Would stay here again.
Stayed in March 2024
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Reviewed: April 15, 2024
Cristian
Romania26 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Exterior Double Room
- • Stayed 3 nights
Perfect location, nice hotel, good breakfast.
Stayed in March 2024
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Reviewed: April 14, 2024
Tatiana
United States of America15 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Single Room
- • Stayed 2 nights
The location is excellent with lots of bars, restaurants, theatres and museums nearby.
Stayed in April 2024
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Reviewed: April 9, 2024
Jenny
United Kingdom44 Reviews3 helpful votes8.0“Very good, would have been excellent with just a bit more attention to detail”- • Leisure trip
- • Couple
- • Duplex Suite with Terrace
- • Stayed 5 nights
- • Submitted from a mobile device
We had to ask for the jacuzzi to be cleaned - in fairness as soon as we asked it was done but it would have been nice if it had been cleaned in advance. Probably picky but at that price, we didn’t really expect instant coffee in sachets!
Excellent location, a few minutes walk from the Prado, Plaza Mayor and other sights. Staff very friendly. Excellent room with lovely terrace and jacuzzi - but see below
Stayed in April 2024
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Reviewed: April 9, 2024
Sharon
United Kingdom30 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Exterior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Excellent location . Really attentive staff with attention to detail.
Stayed in March 2024
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Reviewed: March 28, 2024
Konstantin288
Spain24 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Basic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
LOCATION IS SUPERB
Stayed in March 2024
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Reviewed: March 27, 2024
Andrea
Canada33 Reviews4 helpful votes9.0“Very nice hotel, great location”- • Leisure trip
- • Couple
- • Executive Double Room with Terrace
- • Stayed 5 nights
The bathroom was a bit small.
The location of the hotel was really great, we had access to plenty of restaurants nearby. The rooms were very comfortable, and we had access to a nice balcony. The breakfast was good as well, a nice buffet with a lot of choices!
Stayed in March 2024
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Reviewed: March 22, 2024
Monique
United Kingdom20 Reviews4 helpful votes9.0“Superb central location Plaza Mayor on your left and Museo del Prado / Retiro Park on your right”- • Leisure trip
- • Couple
- • Exterior Double Room
- • Stayed 3 nights
Aware that hotel rooms designed with 'integrated' bathroom - we are not keen on this type of layout as it does not give much privacy. However, were not expecting the shower cubicle to be so dark! All black tiles from floor to ceiling .... had to leave the shower door open to have some light .... not ideal :(
Opted for this hotel because of its location next to Santa Ana Square where we wanted to be in order to explore more around this area since our last visit to Madrid. Very welcoming, friendly and knowledgeable staff available at all times. Also opted for exterior room and lucky to be on second floor overlooking Plaza St Ana. Great choice at breakfast served from 7am to 12 noon. Buffet style with wide range of items including cooked i.e. scrambled eggs, sausages, bacon and beans (Spanish style). Spoilt for choice with so many tapas bars, restaurants, cafes and shops next to and very near the hotel. Had booked a taxi for our arrival from airport to hotel but took the express airport bus 203 back to the airport as bus stop just 20 minutes' walk away from the hotel to Plaza de Cibeles.
Stayed in March 2024
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Reviewed: March 20, 2024
Yee
Canada4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Basic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Room too small
Stayed in March 2024
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Reviewed: March 15, 2024
Sharon
United Kingdom5 Reviews10Exceptional- • Leisure trip
- • Couple
- • Exterior Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast room decor / seatimg a bit tired. But the guy on duty was so attentive and helpful, even ensuring GF bread available.
Fantastic location. Great room. Staff are so helpful. All main atteactions are so handy. No hesitation in recommending and I would definitely come back
Stayed in February 2024
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Reviewed: February 26, 2024
Susan
United States of America25 Reviews1 helpful vote10“Amazing location; comfortable hotel”- • Leisure trip
- • Family with young children
- • Basic Double Room
- • Stayed 8 nights
- • Submitted from a mobile device
Location is amazing
Stayed in February 2024
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Reviewed: February 26, 2024
Ioanna
Greece10 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Single Room
- • Stayed 3 nights
- • Submitted from a mobile device
Great location and rich breakfast buffet
Stayed in February 2024
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Reviewed: February 5, 2024
Camilo
Colombia8 Reviews9.0“This place should be top on the Booking list.”- • Leisure trip
- • Couple
- • Basic Double Room
- • Stayed 4 nights
The toilet room is a bit tight, and an eventual sewer smell is coming from there, so we left the window open while we were out to clear the air.
The location, value for money and staff are great. Every room feels comfy. We had the chance to see a couple of them, and they're very well-decorated and designed.
Stayed in January 2024
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Reviewed: January 31, 2024
Omar
Spain3 Reviews9.0“Overall stay was good”- • Couple
- • Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast was not good at all
Room was excellent
Stayed in January 2024
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Reviewed: January 22, 2024
David
United Kingdom11 Reviews10“Perfect location in a good hotel.”- • Leisure trip
- • Couple
- • Exterior Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Tea bags not refreshed until asked. Minor issue.
Location is perfect, lovely staff, very clean and modern.
Stayed in January 2024
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Reviewed: January 17, 2024
Hugo
Switzerland24 Reviews3 helpful votes9.0“Amazing experience”- • Leisure trip
- • Couple
- • Basic Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
If I had to point out something, I would probably say the lobby could have a better decoration and usage of the space.
I had a wonderful experience at Room Mate Alicia. The staff was exceptionally friendly and helpful going above and beyond when my companion and I fell ill by delivering our needs promptly. The hotel's prime location, combined with spacious rooms, a comfortable bed, and pillows, made our stay enjoyable. The shower was great, and overall, it offered excellent value for money. The good amenities further enhanced our positive impression of Room Mate Alicia.
Stayed in December 2023
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