Great facilities. Loved the spa, covered pool and 10 pin bowling. Large choice of food at breakfast. Very friendly staff.

Stayed in October 2023

Very expensive parking-€14.00 per day Location Cocktails could be better

Everything

Stayed in September 2023

Nothing specific

A good holiday hotel

Stayed in September 2023

This is a n

Stayed in August 2023

Tras áreas comunes no estaban limpias

Las habitaciones

Stayed in August 2023

pool, lunch

Stayed in August 2023

Spa was closed. It’s a bit tricky for anyone who is not “all inclusive” as it was not clear where you could buy food if you just want a sandwich.

Swimming pool is great for family, bus to beach was great, room was comfortable.

Stayed in July 2023

Internet is bad (very) Lifts slow and need renovation, 15€ daily for parking

Nice hotel for families, staff are nice, good activities for the kids, reception staff 🤝🏽

Stayed in July 2023

My wife did not sleep well as the pillow was not comfortable, the times for the pool area are unusual it doesn’t open until 10am & then closes at 8pm, we had 1 minute usage of the pool

Good breakfast

Stayed in July 2023

The lunch and dinner must have more options not so good as we thought.

The place is fantastic if you wish to travel with kids

Stayed in July 2023

Parking was expensive and getting in and out was tricky.. careful so that not to damage the car

Breakfast, lunch and dinner were exceptionally good. Variety and choice. Staff were excellent.. always helpful and with a genuine smile.

Stayed in July 2023

The triple room was a tad smaller than in other hotels of the same chain (and obviously, the same can be said comparing it with other hotels).

The food, the pools, the staff, the spa... Everything was great and we had a good time in family (we were traveling with a toddler, one child, one teenager and two older people and all of them had a good time due to the variety in activities that you can do there).

Stayed in July 2023

the pool close at 19:00 in Jun. not for adults or problems with legs.

the room is comfortable, open, fresh and clean

Stayed in June 2023

Everything was fine.

The staff were friendly and the facilities were good.

Stayed in June 2023

The pool closed at 6pm - the loveliest time of the day to relax there???!! The hotel is on a headland so there’s a steep hill to get up (we knew this). But it is not lit so not a great walk back at night - and there were no taxis around.

Excellent value, friendly staff, nice breakfast. Large pool area. Easy parking outside the door although there is also a paid hotel car park too.

Stayed in May 2023

The whole place had rundown feeling. The main hall was gloomy, just illuminated by some dim cold lights. After some rain there were leaks everywhere. For each pair of elevators, only one was actually in operation. The jacuzzi in the covered pool did not work. The gym was in a pitiful state: the machines were all rusty and wobbly to the point of being dangerous, other were simply broken. The outdoor tennis court should be re-surfaced entirely. In the room the only power sockets were on the wall opposite to the bed. Our room (302) was just above the hotel entrance were people gather at night to chat. My recommendation is get a room further down the corridor.

The hotel is placed on the top of a promontory. Being a bit higher than sea level would make a difference during a hot summer night. The room was spacious with a nice balcony with sea view.

Stayed in May 2023

Excellent stay here on our 50th wedding anniversary. Complimentary cake and a bottle of bubbly very well received. Excellent breakfast and evening buffets with wide choice. Most guests here are Spanish, so local dishes with lots of seafood and delicious desserts. Plenty to fill a wet afternoon with pool tables and tenpin bowling alley. Staff were friendly and helpful A car is recommended as the hotel is on a hill with little within walking distance. We were very satisfied with our visit.

Stayed in May 2023

The room was well located and clean and the nearby town captivating

The room was well located and clean and the nearby town captivating

Stayed in May 2023

Nothing

We had a great time, really enjoy the 10 pin bowling.

Stayed in May 2023

room smelled of smoke

friendly staff

Stayed in May 2023

The furniture and the whole hotel appearance needs refreshment. Is more like a 3* hotel at the moment.

Dinner exceeded my expectations. The seafood variaty was better than in most 5* hotels. Staff was also very friendly.

Stayed in October 2022

As above

RECEPTION On arrival there was a wait of 20 minutes as there were so many people checking in with three members of staff checking them in. The young man that checked us in was friendly. He took our details and gave us our room card and said that our room was on the 5th floor. Unfortunately he didn't tell us any information about how to get there, we were left to find our way around. We asked other clients were the pool, the restaurant and the lifts were, I felt rushed at reception as there were so many people waiting and I never thought to ask. We bought an armband from him that gave us unlimited drinks at lunchtime. He told us this information, put the armband on and didn't cut the remainder of the tag off. I thought that I needed to do this myself until I watched as he cut the next ladies off for her, I then asked him to cut mine. I felt that I was not given the same attention as the other clients as they were given information in Spanish, maybe it was a language barrier. We were given the information on a sheet of paper, all in Spanish. We walked aimlessly around the hotel looking for a bar to get a cold drink after a long drive. The bar staff were very busy but friendly. I can read some Spanish so once we found our room I read the details of the hotel. Perhaps a sheet of information in English, French German and Spanish would be welcoming and helpful for non Spanish speakers. We visited the reception on a few occasions when they weren't so busy to ask questions and the staff were very helpful and friendly. THE POOL We sat around the pool on our first day, it is well equipped with lots of clean sunloungers. The pools areas are kept lovely with a lot of thought gone into the planning, no broken tiles or sunloungers.

Stayed in September 2022

no kettle in room

very good location

Stayed in September 2022

Not many of the staff could speak English. Inconsistent pricing at the pool bar on a number of occasions.

Lady who cleaned our room 424, was brilliant and worked very hard & was very pleasant.

Stayed in August 2022