Paseo Castellana, 57, Chamberi, 28046 Madrid, Spain
#176 of 436 hotels in Madrid
Guests' ChoiceBased on 223 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.0
Facilities
8.7
Staff
9.2
Value for money
8.0
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Maya
IsraelNo spa / swimming pool
The hotel is beautiful staff is amazing and attentive and helps with everything Clean Really close to metro station/ bus station
Stayed in March 2024
Reviewed: March 3, 2024
Khalid
Saudi ArabiaBreakfast needs to be reevaluate
Excellent
Stayed in February 2024
Reviewed: February 6, 2024
Abdulrahman
Saudi ArabiaAir conditioning should be working in winter
Stayed in February 2024
Reviewed: February 6, 2024
Ennad
United Arab EmiratesNothing
So beautiful, all employees was friendly and kindly, I will come back again, I’m strongly recommended, honestly all Madrid people, was friendly and nice 😊
Stayed in February 2024
Reviewed: February 5, 2024
Joaocf
PortugalNothing bad to report.
Very good property located in a very convenient area. The staff was very nice upon check-in, the room was big and spacious, with view to the Paseo de la Castellana. Beds extremely confortable, with good linen and a spacious bathroom. Minibar was diverse with many tasty options and the TV was huge with Chromecast to connect the telephone.
Stayed in December 2023
Reviewed: February 2, 2024
Lyor
United KingdomGreat service, upgrade on arrival, top facilities
Stayed in February 2024
Reviewed: January 21, 2024
Maroun
LebanonRoom was perfect, i had no issue with what i found on arrival, found long hair in my bathroom which some will see it not good, i skipped it and i cleaned. The access to the gym is a bit weird, you have to pass by the roof (open air) and then go into the gym, with this weather in the meantime in Madrid it is quite challenging up there. Other than that everything was perfect
Helpful and smiley staff which is the best thing for me.
Stayed in January 2024
Reviewed: January 6, 2024
Farfán
BoliviaThe indoor view of my suite and the bad design of the bathroom.
The friendly staff and comfortable room. Great breakfast.
Stayed in January 2024
Reviewed: January 4, 2024
Rami
KuwaitRoom type is not good becuase of the inner courtyard view
Location Staff Service over all all staff are friendly & smiling Clean & chic hotel
Stayed in January 2024
Reviewed: December 2, 2023
Daan
NetherlandsInterior clean and welcoming
Stayed in November 2023
Reviewed: November 30, 2023
Marija
SwitzerlandGreat breakfast Good location
Stayed in November 2023
Reviewed: November 8, 2023
Nadeem
United KingdomBrillaint
It was great
Stayed in November 2023
Reviewed: October 1, 2023
Victoria
ArgentinaThe gym is thought more of a men’s gym rather a women’s one. The hotel’s bar has overrated prices. 7.9 for a beer.
The room, location, gym views and availability of the front desk. Overall the hotel, super nice.
Stayed in September 2023
Reviewed: September 27, 2023
Ghassan
LebanonI like Alexandro .. he is excllent
Stayed in August 2023
Reviewed: September 18, 2023
Haadiya
United KingdomN/A
Clean, good location and amazing staff. The staff members were so helpful, I injured my foot and they were so kind to me. I wouldn’t have known what to do if if it wasn’t for them. The concierge had recommendations and called places to speak to them for me as I couldn’t speak Spanish. I would definitely stay there again.
Stayed in September 2023
Reviewed: September 10, 2023
Lucila
United States of AmericaVery clean and good space. Luxury hotel and the restaurant / breakfast amazing! Also my daughter forgot the jewelry box in the safe and they were amazing to help us to get it back.
Stayed in July 2023
Reviewed: September 4, 2023
Zhanna
CanadaAmazing place
Stayed in September 2023
Reviewed: July 23, 2023
Hattan
Saudi ArabiaOverpriced
Breakfast was excellent Noise during the night No good views from the room
Stayed in July 2023
Reviewed: July 19, 2023
Daniela
MexicoNothing really
Everything, it was always clean, staff was amazing and the location is perfect
Stayed in July 2023
Reviewed: July 11, 2023
Mahmoud
Saudi ArabiaThe staff was amazing, specially Noureddine the manager of the front office. And the location was just right
Stayed in July 2023
Reviewed: July 10, 2023
Todd
United States of AmericaThe care and attention of the staff rival any 5 star hotel in Europe.
Stayed in June 2023
Reviewed: July 4, 2023
Tomas
ArgentinaI was given an upgraded deluxe king room in a very high floor (8 of 9 floors the hotel has). I needed a late checkout because my flight was leaving at midnight next day, and they allowed late checkout free up to 2 pm and with an extra cost until 6pm which I took of course. The room was impressive, the bed was giant with very comfortable pillows, for the end of our trip it was an energy recharger. Shower was amazing as well as the bathrobe. Staff was super friendly, helpful, always thoughtful and helping even without asking, very polite. WiFi was the best of all the places I stayed during our trip through Europe. The city view from the 8th floor was impressive, seeing the main "Paseo de la Castellana" avenue
Stayed in July 2023
Reviewed: June 28, 2023
Federico
UruguayGreat staff great breakfast and great facilities. Also provided things for my dog who stayed there as well
Stayed in June 2023
Reviewed: June 23, 2023
Eduardo
ArgentinaStyle and comfort
Stayed in May 2023
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