Plaza de España, 19, 06800 Mérida, Spain
#6 of 16 hotels in Mérida
Guests' ChoiceBased on 871 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.8
Facilities
8.8
Staff
9.3
Value for money
8.6
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 7, 2024
Lagnellodean
SpainCoffee machine in the room
Their welcoming attitude toward our pet.
Stayed in May 2024
Reviewed: May 6, 2024
Ian
AustraliaAt breakfast on the second morning we were told we had to eat in the adjacent room and no discussion. That was just one waiter who was rude and all other staff excellent
Room was excellent and Jesus at reception was excellent.We could not find the street to the hotel and one of the staff met us and drove the car to the hotel. Food was great and locations excellent.Merida was the highlight of our trip
Stayed in May 2024
Reviewed: May 5, 2024
Karel
PortugalAfter several previous stays we we were surprised they even wanted to charge for a late check out for just 1 hour ! Bedmattrass was not so good
Location Old renovated building Improved rooftop sundeck with micropool No carpets in rooms
Stayed in May 2024
Reviewed: May 3, 2024
Maybelle
SingaporeI was assigned to a room overlooking Plaza de Espana. It would be nice to have a comfy chair to sit and enjoy the view.
Location is perfect for exploring Merida. It is about 10 min walk from the train station, you don't need a taxi to go to the hotel. Service is impeccable and my room was fantastic.
Stayed in May 2024
Reviewed: May 3, 2024
David
United KingdomSome of the fixtures in the room needed refreshing
Lovely old building in an excellent location right in the main square. Valet parking was useful.
Stayed in February 2024
Reviewed: May 2, 2024
Jeannette
United States of AmericaI felt like we were staying in a palace. The overall ambiance was rich in Spanish culture.
Stayed in May 2024
Reviewed: May 1, 2024
Jose
PortugalFor a 5 star hotel, service is a must. While reception & concierge were present, very professional and helpful, at breakfast there was almost no service. Nobody was present to welcome and to guide us to the table. I saw a group of 6 people, moving tables and chairs to have their own table as no staff member was present. There was nobody to cook eggs according to each one taste. The scrambled eggs available were pretty consistent rocky
Location is the best we can have
Stayed in April 2024
Reviewed: April 30, 2024
Yvonne
NetherlandsPool was closed for maintenance
Perfect location, very pet friendly
Stayed in April 2024
Reviewed: April 30, 2024
Sunjin
CanadaBeautiful 17 century building and location
Very kind staff
Stayed in April 2024
Reviewed: April 29, 2024
John
United States of AmericaCentrally located. A little bit of a walk to the Museum and Roman Theater. Great reconstituted castle.
Stayed in April 2024
Reviewed: April 28, 2024
Ruth
United KingdomWe liked everything!
Our favourite hotel of the holiday! Beautiful historic building overlooking the main Plaza, Every evening, we treated ourselves to a drink in the hotel's tranquil and atmospheric courtyard. Every single member of staff was courteous, friendly and professional. We just loved the whole experience!
Stayed in April 2024
Reviewed: April 27, 2024
Deisha
PortugalNo parking on-site but a quick walk to public parking.
Location was fantastic and was within walking distance to restaurants and roman ruins. Very clean and comfortable. Nice lounging area with good cocktails.
Stayed in April 2024
Reviewed: April 22, 2024
Lynn
United KingdomGreat location - lovely building
Stayed in April 2024
Reviewed: April 22, 2024
Agnes
CanadaThe only drawback was there was no on site parking but they will valet your car to the nearest parking lot.
The property was beautiful and stylishly decorated with photos and drawings of local highlights. The beds and chairs were very comfortable and the staff were very helpful. There were many restaurants nearby and the included breakfast was great!
Stayed in April 2024
Reviewed: April 20, 2024
Peter
AustraliaNothing
Historical building with a sensitive renovation. Fabulous location on the Square and close to amazing Roman ruins
Stayed in April 2024
Reviewed: April 18, 2024
Timothy
United KingdomBeautiful building in the central square
Stayed in April 2024
Reviewed: April 18, 2024
Judith
United KingdomThe location on the main plaza could not be beaten. The breakfast was fantastic and super friendly staff.
Stayed in April 2024
Reviewed: April 16, 2024
Mike
BarbadosNoise from the square till early hours of the morning, too late restaurant opening times for dinner, small bathroom
Great location, lovely building, friendly and professional staff, huge bed, spacious room, easy check in, walk in wardrobe, nice view over square.
Stayed in April 2024
Reviewed: April 14, 2024
Tony
United KingdomThe location in the main square could not be more central. However the downside to this is noise – we had singing under our window at 0330 – and that the car park is 500 metres away although the hotel do take the car to park. The bedroom was large, comfortable and well equipped. The breakfast was good and staff helpful.
Stayed in March 2024
Reviewed: April 12, 2024
Aleksandar
SpainSince hotel is like roman villa, they can make sauna and turkish bath available all the time.
Breakfast is superb, location is central, building is really nice in spirit of Merida.
Stayed in April 2024
Reviewed: April 11, 2024
Gary
United KingdomValet parking is the only option. It was efficient but a bit expensive.
Great hotel in excellent location. Very well appointed room overlooking the main square. Merida is a lovely place to visit with historic attractions and great food.
Stayed in April 2024
Reviewed: April 8, 2024
Maria
United States of AmericaN/A
Location and facilities.
Stayed in March 2024
Reviewed: April 4, 2024
Mariana
PortugalThe breakfast isn't very good.
The rooms are quite big and comfortable. Quiet place. Good localization.
Stayed in April 2024
Reviewed: April 2, 2024
Kate
CanadaThe room was big and beautiful! The lobby was a lovely place to sit and take in the ambiance of the Palace. Amazing location!
Stayed in April 2024
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