Dels Lledo, 7, Ciutat Vella, 08003 Barcelona, Spain
#32 of 581 hotels in Barcelona
Guests' ChoiceBased on 139 hotel reviews
9.2Cleanliness
9.5
Comfort
9.6
Location
9.6
Facilities
9.2
Staff
9.5
Value for money
8.4
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 7, 2024
Karine
United KingdomBreakfast in the bedroom once, a few things were missing on the trolley. Bedrooms a little on the small size of the price and not sure about the lighting over the basin as it is too bright when lying in the bed.
Loved the property conversion and decor. Lovely staff and service. Loved the tapas bar next door. Great location.
Stayed in March 2024
Reviewed: March 27, 2024
James
United States of AmericaThe breakfast was absolutely wonderful.
Stayed in March 2024
Reviewed: February 12, 2024
Emily
United States of AmericaIt was perfect!
Location, Location, Location…let’s not forget about the professionalism of the staff…absolutely superb!
Stayed in February 2024
Reviewed: February 9, 2024
Melanie
United States of AmericaNot a thing
Everything. This property was lovely!!! Perfect in every way!!!
Stayed in February 2024
Reviewed: January 30, 2024
Kelly
United KingdomOne tiny thing, the floating floor in the shower kept moving and the shower mixer was a little difficult to turn off to stop it constantly dripping.
Beautiful hotel in a fabulous location. Staff couldn’t have been friendlier, we had a great few days!
Stayed in January 2024
Reviewed: December 29, 2023
Takeshi
GermanyStylish & very comfortable hotel nicely hidden in the historical center of Barcelona. All Staffs are highly motivated to help us making sure that we have good time.
Stayed in December 2023
Reviewed: November 25, 2023
Lohmeyer
United States of AmericaHistorical great location best part was the staff
Stayed in November 2023
Reviewed: November 6, 2023
Lina
LithuaniaDifficult to reach hotel main entrance by car or taxi. It’s old town with narrow streets and lots of pedestrians.
Perfect place for Barcelona old town discovering.. Lots of historical buildings and museums, restaurants and bars are located just in 5-10 min walk.
Stayed in November 2023
Reviewed: September 25, 2023
Kristine
United States of AmericaWe had breakfast in the courtyard, service was impeccable. We thoroughly enjoyed the rooftop pool bar area, a lovely place to relax in the evening. The hotel staff makes all the difference at The Mercer.
Stayed in September 2023
Reviewed: August 15, 2023
Elizabeth
AustraliaNothing
Everything
Stayed in August 2023
Reviewed: July 30, 2023
Gregor
Germanyroom to small for this high price
Stayed in June 2023
Reviewed: July 21, 2023
Annmarie
United States of AmericaBeautiful!!! So much history and everything about this hotel is LOVELY!
Stayed in July 2023
Reviewed: July 18, 2023
Darya
United States of AmericaThe breakfast was great.
The staff were amazing. Room nice and large and super clean. Beautifully decorated. Location perfect. The breakfast could be better. But the care of the staff, we arrived with bags. We called from the cab, and even though you can’t drive to the hotel they sent someone to get us and our luggage with a Cart. We truly loved this hotel. The rooftop is nice but we did not use. Room was quiet and lovely. Thank you
Stayed in July 2023
Reviewed: July 12, 2023
Cynthia
United States of AmericaWe loved everything
Location was perfect Very beautiful 🤩 Staff was super friendly and helpful Breakfast was amazing.
Stayed in July 2023
Reviewed: July 8, 2023
Ximena
United States of AmericaThe wonderful design, the historical building. The service was extraordinary.
Stayed in July 2023
Reviewed: July 5, 2023
Selma
South AfricaThe staff were so helpful even before we arrived. They organised tickets for us to see sights but avoid the queues. We loved that the hotel was modern but inside an ancient building.
Stayed in July 2023
Reviewed: June 12, 2023
Deborah
United States of AmericaGreat location, beautiful hotel, room was spotless and spacious
Stayed in June 2023
Reviewed: June 10, 2023
Aixa
United States of AmericaThey should invest in new Mattresses if we are paying 500 per night
Location was Key and the staff were great
Stayed in June 2023
Reviewed: June 8, 2023
Manuela
United States of Americaroom was a little small but expected in the center of historic area
location and vibe
Stayed in May 2023
Reviewed: May 29, 2023
Jennifer
United States of AmericaThe only negative was the shower- I would have preferred a hotter shower but I do take very hot showers. The water was warm, not hot.
Loved our stay here, We also really loved the Gothic Quarter - you can walk anywhere from here and everything is within walking distance. The area is very charming. Breakfast was delicious and the staff attentive and helpful. They pay attention to the details and we felt spoiled during our stay.
Stayed in May 2023
Reviewed: May 14, 2023
Michael
IrelandFabulous in every way.
Stayed in April 2023
Reviewed: May 11, 2023
Stephen
United States of American/a
the property itself was lovely … understated and suited to our tastes. An elegant and cozy oasis. it’s difficult to be homey and elegant at the same time, which they manage.
Stayed in May 2023
Reviewed: April 26, 2023
Valerie
United States of AmericaSchool next door was loud
Lovely people and very helpful and knowledgeable. Fabulous food. Great location.
Stayed in April 2023
Reviewed: April 24, 2023
Alina
United Kingdomthe only drawback was that in the actual room there was not enough light in the bedroom. in the bathroom area over the sinks it was enough, but living area was a bit too dark.
everything was amazing, from room to breakfast. service in the restaurant was exceptional!
Stayed in March 2023
Mestre, Italy
Balaguer, Spain
Baie-Saint-Paul, Canada
Nambour, Australia
Ljubljana, Slovenia
Thane, India
La Chapelle-dʼAbondance, France
Kožino, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content