Skip to main content
  1. Hotel reviews homepage
  2. Spain hotel reviews
  3. Aragon hotel reviews
  4. Jaca hotel reviews
  5. Reviews of Hotel Mur

Reviews of Hotel Mur This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Santa Orosia, 1, 22700 Jaca, Spain

#128 of 134 hotels in Jaca

Guests' Choice

Review Score

Based on 53 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.5

  • Location

    9.0

  • Facilities

    6.1

  • Staff

    7.1

  • Value for money

    6.8

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: September 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Attic room with skylight window. Very tired decor. No soundproofing, so it's extremely noisy through the night.

    Central location

    Stayed in September 2023

  • Reviewed: August 30, 2023

    6.0
    Great room and view - terrible breakfast!
    • Leisure trip
    • Solo traveler
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    All I can say is that I strongly advise people not to have the breakfast! Last time I didn't like the dirty cutlery and crockery. Better this time. However If you like toast that takes ages to toast OK! No fresh items like croissants. Just one stale bread roll.Cheap sickly sweet juice served in coffee cups as they had no glasses. Coffee from a machine. Not very hot and the white coffee selection came out black !Almost all the cheese and meat already gone by 8am and didn't look fresh. Oh dear, I gave some fairy direct feedback at the reception on the way out!

    My second one night stay this month. This time the room and view were so much better.

    Stayed in August 2023

  • Reviewed: August 16, 2023

    6.0
    Slipping standards
    • Leisure trip
    • Solo traveler
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    I am a regular at this hotel. Multiple one night stops. I love the place. However,sadly their standards are slipping. Rooms are tired. Bathroom tiny and to be honest not that clean to closer inspection. Worst of all though was the breakfast. Cutlery and crockery sadly filthy. Food and drink not great. On this occasion there was a mix up with my booking though after polite discussion I got the room with a view that I had booked! What a shame. Won't stop me going back yet though!

    Location. Pay the extra €20 and get a spectacular view over the Castillo and up to the Pyrenees. You also get a VERY small balcony with one chair.

    Stayed in August 2023

  • Reviewed: May 23, 2023

    7.0
    I would stay there again.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    breakfast n dining and sauna options were closed for season.

    very central, very old school breathing its history, overlooking St Pedro Castle, a pentagonal military fortress and acting museum.

    Stayed in May 2023

  • Reviewed: February 6, 2023

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Too noisy. Couldn't sleep as many teenagers groups from sorrounding rooms were yelling and shouting all night long.

    Location is great. It is a budget hotel.

    Stayed in February 2023

  • Reviewed: September 25, 2022

    6.0
    worked for our overnight stop but not a destination hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    needs updating, especially lack of hot water in higher level rooms, and lack of air con

    well located. we found parking nearby. no air con so had to have windows open, meaning not the best nights sleep. cheap and adequate, but quite old and tired.

    Stayed in September 2022

  • Reviewed: July 22, 2022

    7.0
    Good and comfortable
    • Leisure trip
    • Group
    • Presidential Suite
    • Stayed 7 nights
    • Submitted from a mobile device

    See above

    Have been to the hotel before 5 years ago it's still good the location was important for us. Breakfast was a disappointment the milk was always off yes everyday!!

    Stayed in June 2022

  • Reviewed: May 5, 2022

    5.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was cramped and bathroom tiny.

    The Location

    Stayed in May 2022

  • Reviewed: April 12, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night

    Too much colors in the room (decoration) and a little bit old-fashioned.

    We stayed in Presidential Suite. It was a big room with jacuzzi. Everything was ok. The breakfast was good too. They allowed us to keep our suitcases there, after checking-out. The location was very good, in front of the Ciudadela of Jaca

    Stayed in April 2022

  • Reviewed: November 23, 2021

    6.0
    GOOD
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    HAVE THEIR OWN CAR PARK

    HARD TO PARK YOUR CAR, NO CAR PARKING!!!!!!!!!!!!

    Stayed in November 2021

  • Reviewed: August 14, 2021

    7.0
    The lack of AC or fans ( August 34 degs)
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night

    Location

    Location perfect. Room not bad Bathroom in need of update

    Stayed in August 2021

  • Reviewed: September 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (5 Adults)
    • Stayed 1 night

    Location was ideal.

    Stayed in August 2023

  • Reviewed: August 2, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 1 night

    The hotel - old fashion - Breackfast - clean

    Stayed in July 2023

  • Reviewed: July 24, 2023

    2.0
    Disappointed
    • Leisure trip
    • Travelers with friends
    • Presidential Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are extremely old, and they smell like so. My friends room for 4 people was extremely small, packed with 4 small beds and no space, with windows looking to an inside stairs full of pigeons.... I had the presidential suit, which smell rancid, bed sheets and covers were super old, there was an old bike in the middle of the room for what they call "having a gym"... The cleaners knocked on our door, and even opened it, at 10am and again at 11.30am waking us up, when out check out time was not until 12pm. When I complaint in reception they just didn't care. Would not repeat and wouldn't recommend.

    Location.

    Stayed in July 2023

  • Reviewed: July 20, 2023

    2.0
    Very Poor
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    No parking at all, although we did know this when we booked, we arrived on a Sunday afternoon and struggled to park, eventually found a car park about 10 min walk away, reception was dull, bad atmosphere from person at the desk, rooms were OK but not 100% clean (still coffee stains from previous guest on side table) room we had was directly above street bins which were emptied during the night so apart from being very noisy it was also smelly, to top off our experience the breakfast was appalling, fly covered cold meats, warm orange juice, and rank coffee, and the individual in the breakfast room was expressionless, we opted to to depart asap, and no one on reception when we checked out! Worst booking.com experience ever for me. My advice Don't Bother!

    Location was OK if you need to be close to the centre of town

    Stayed in July 2023

  • Reviewed: July 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel does not have AC, and the day that I arrived was one of the hottest days in the history of North Aragon. I was extremely overheated from my trip, and the only way that I could cool off was to take two cold showers that night. The young woman receptionist that night was unable to help me change my reservation.

    The hotel has a very good location and it's breakfast was very good, and very good value, as is the room rate. I liked that the room had a mini bar. The young man who was the receptionist the morning that I left was extremely helpful and efficient in changing my date of departure. I really appreciated his efficiency and helpfulness. The shower was good.

    Stayed in July 2023

  • Reviewed: May 7, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rather noisy outside nut a Festival night and one cannot blame the hotel for that!

    A very nice hotel, super friendly staff in Reception, ideal location, excellent value and a good breakfast. Many thanks for a very good night stop.

    Stayed in May 2023

  • Reviewed: February 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The hotel accommodates school parties during ski season.

    Staff helped by free upgrade to get away from noisy school groups. Good value buffet breakfast available.

    Stayed in February 2023

  • Reviewed: October 31, 2022

    10
    I recommend & look forward to staying again. hopefully longer next time!!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the walls are a bit thin to heat your neighbours & hallway noise. toilet was a bit tight( but clean & nice)

    the decor was lovely with an historic feel. the location was perfect. the staff was very friendly & helpful.

    Stayed in October 2022

  • Reviewed: October 7, 2022

    8.0
    Jaca with History
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The microwave in the room was vey old and sounded like a plane taking off. Kind of scary.

    Excellent location, antique decor, restaurant on site, basically had everything we needed.

    Stayed in October 2022

  • Reviewed: May 29, 2022

    10
    Great find, historic hotel with NO parking, park for free on the road & walk up, exceptional value for money..great
    • Leisure trip
    • Family with young children
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing!

    stay over on the way to Spain!

    Stayed in May 2022

  • Reviewed: May 6, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was fine

    Nice room and views5

    Stayed in April 2022

  • Reviewed: November 9, 2021

    1.0
    The worst hotel experience I can remember.
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights

    The only window in my room was to a very narrow, dark light shaft, so there was no view. A bit like a prison cell. I was not advised either at the time of the reservation or when I checked in that the room would be claustrophobic in this way. The room smelled of years of stale air freshener and I could hear everything in the room next door. I was told that no other rooms were available. It was an awful experience and though I'd booked for two nights I left at 7.30am after one night and went back to Barcelona. A ruined weekend.

    Nothing apart from the location. The old town of Jaca is very attractive. The new parts are not...

    Stayed in November 2021

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!

Guests also reviewed these properties: