Gran Vía, 87, 48011 Bilbao, Spain
#26 of 62 hotels in Bilbao
Guests' ChoiceBased on 518 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.6
Staff
9.3
Value for money
8.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 22, 2022
Juan
SpainBuena actividad
Stayed in September 2022
Reviewed: September 20, 2022
Valentin
RomaniaNice locațiune,closet to the main atractions.
Stayed in September 2022
Reviewed: September 20, 2022
Robert
United KingdomPrices are a little higher than expected but no complaints.
Comfortable rooms, friendly attentive staff.
Stayed in September 2022
Reviewed: September 19, 2022
Georgi
United Kingdomnone
great location and quick access to the floors.
Stayed in August 2022
Reviewed: September 18, 2022
Anuar
ColombiaNo on-site parking
Spacious room and bathroom. Big and comfortable bed. Good location. Friendly staff.
Stayed in September 2022
Reviewed: September 11, 2022
Mark
MaltaTowels need checking and damaged ones removed from distribution in rooms.
Breakfast
Stayed in September 2022
Reviewed: September 3, 2022
Heidi
United Kingdomlacked natural day light
friendly staff. great location. comfortable rooms.
Stayed in September 2022
Reviewed: September 3, 2022
Alison
United KingdomLighting in the room Intermittent key problem
Helpful staff
Stayed in September 2022
Reviewed: August 29, 2022
Ralph
BelgiumHotel may need some minor renovations - dinks in plaster etc. I'd say hotel is 3.5 * rather than 4 *, but there is always a bit of star inflation in Spain. It is quite close to the Guggenheim - walk along the river, but further from old town and shopping in a town with quite weak public transport options.
Friendly staff. Nice size room. Reasonable fitness. Breakfast buffet was fine. It is easy to reach from the Airport by direct bus
Stayed in August 2022
Reviewed: August 26, 2022
Richard
United KingdomUnable to get a parking space
Very comfy beds
Stayed in August 2022
Reviewed: August 26, 2022
Hugh
SpainWhen hotels are busy maintenance to rooms can be difficult, our room was no different. The cabinet door in front of the fridge was hanging off and wouldn't close, the back of the door in the bathroom had water damage and the small leather armchair in the room looked as if the upholstery on the arms had been scratched by a dog or cat and was peeling off. Please be aware these small issues did not in any way ruin or detract from a great stay in the hotel, but I thought the were worth mentioning.
Good location. The staff from reception, dining and bar were all excellent. The room was always spotless. I have stayed in a few NH hotels and their standards are always high. I will be in NH Ciudad de Cuenca in late September so hopefully the good standards will be continued there.
Stayed in August 2022
Reviewed: August 25, 2022
Gordon
United KingdomView from the bedroom
Location
Stayed in August 2022
Reviewed: August 17, 2022
Sheona
SpainNothing
Staff were friendly and helpful
Stayed in July 2022
Reviewed: August 17, 2022
Anita
PortugalSome aspects of decor and facility need refreshing: toilet not secured, wallpaper above bed peeling, towel rack loose, overall the room was beginning to look tired.
Staff were friendly and responsive, room was comfortable and clean. The location was great for seeing Bilbao.
Stayed in August 2022
Reviewed: August 17, 2022
Monika
SpainSome issues with the room. It had mold in the bathroom ceiling and was a bit run down.
Breakfast was really nice and staff very pleasant
Stayed in August 2022
Reviewed: August 16, 2022
Tatiana
Ukrainethere were ruzzians at the hotel
the size of the room the size of twin beds breakfast
Stayed in August 2022
Reviewed: August 16, 2022
Sharon
Irelandrooms were spacious clean and comfortable location was perfect close to all the things you wanted to see breakfast was a culinary feast
Stayed in August 2022
Reviewed: August 14, 2022
Romain
FranceVery loud Cleaning of the room upstairs at 8 AM !
Good hotel, big room, great amenities as usual for an NH
Stayed in August 2022
Reviewed: August 13, 2022
Andrea
SlovakiaSince our room was located in the courtyard, it was possible to see into the room from the corridor near the elevators if the curtains were not drawn.
A pleasant hotel in the new city centre, on the main street of Bilbao. The hotel has an excellent location, within walking distance of the Guggenheim Museum and the Museo de Bellas Artes. Availability of various types of pintxos bars in the nearby area. Walking distance to the Old Town. The room was spacious enough, equipped with a coffee maker. Very good breakfast. Extremely professional and helpful reception staff.
Stayed in August 2022
Reviewed: August 7, 2022
Kevin
United Kingdomfantastic breakfast. big, comfortable beds
Stayed in August 2022
Reviewed: August 4, 2022
Keith
SpainNothing
Great location, great hotel, great staff.
Stayed in August 2022
Reviewed: August 4, 2022
Lucian
BelgiumLarge clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym. Location is good for Bilbao.
Stayed in July 2022
Reviewed: August 2, 2022
Orla
PortugalWe were travelling with our 2 dogs, as usual. The hotel makes it easy. The rooms are a good size and there is good sound proofing - so the dogs can be calm. Good area for dog exercise across the road.
Stayed in July 2022
Reviewed: August 2, 2022
Cristina
SpainThis is the first place where my dog also receives a bed, very nice touch :)
Stayed in July 2022
Reviewed: July 30, 2022
Interfrog
FrancePrice of parking - like almost everywhere in spain -
Perfect condition and very well equiped. Walking distance to everything
Stayed in July 2022
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