Puerta Real, 3, Granada City Center, 18005 Granada, Spain
#44 of 131 hotels in Granada
Guests' ChoiceBased on 295 hotel reviews
8.7Cleanliness
9.0
Comfort
9.0
Location
9.7
Facilities
8.7
Staff
9.4
Value for money
8.3
Free WiFi
9.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 20, 2024
Kathleen
United KingdomWe only had one breakfast. It was excellent. The food in the hotel was good but there is a host of restaurants in very close proximity, giving lots of alternatives. It very convenient to get to all the places of interest. The staff were very helpful.
Stayed in April 2024
Reviewed: April 20, 2024
Kent
United States of AmericaGreat charming hotel in center of town
Stayed in April 2024
Reviewed: April 2, 2024
David
SpainWith that perspective, how is it possible to complain.
Really nice hotel in city centre. Good room service. Staff were exceptional helping my wife receive urgent medical attention. They went beyond normal and made a huge difference. I cant thank them enough. They should be proud of how they acted. The trip turned out to be the last that my wife made. She was so appreciative of all that was done for her ❤
Stayed in February 2024
Reviewed: March 27, 2024
Donald
United States of AmericaNothing.
Great location. Comfortable and fashionable furnishings. Price was not bad.
Stayed in March 2024
Reviewed: March 18, 2024
Jeremy
United KingdomThe downside of the location is that it was noisy at night.
Good location. Excellent breakfast buffet. Friendly staff.
Stayed in March 2024
Reviewed: March 13, 2024
Chris
United KingdomNothing
Staff (especially Maria in the breakfast restaurant) were all very friendly, well trained and helpful.
Stayed in March 2024
Reviewed: March 12, 2024
Amanda
SwitzerlandX
Location, view, service, overall staff friiendliness and ‚ can help attitude ‚
Stayed in March 2024
Reviewed: March 10, 2024
Dean
United KingdomDuring our stay there was a lot of noise outside of the hotel (public holiday)
Great location and friendly staff.
Stayed in March 2024
Reviewed: March 10, 2024
Parnjai
Thailandnothing
Very good location, easy to walk to popular attractions.Paid parking is located under the hotel building. Easy access by elevator.
Stayed in February 2024
Reviewed: March 8, 2024
Eser
TurkeyRooms, breakfast and especially Staff were amazing, lourdes, abraham , thank you for making our stay in granada, an unforgetable one!
Stayed in March 2024
Reviewed: March 4, 2024
Dean
United KingdomThere were no issues.
Welcoming and helpful staff.
Stayed in March 2024
Reviewed: March 3, 2024
Gordon
United KingdomGreat staff, great location, easy parking.
Stayed in February 2024
Reviewed: February 14, 2024
Faranak
SwitzerlandThe hotel is at the center and close to all attractions. Very charming hotel and clean rooms.
Stayed in February 2024
Reviewed: February 13, 2024
Christian
ArgentinaI was in a first floor so it was noisy at night because the hotel is across a night club/bar Breakfast too expensive
Location. Spacious room
Stayed in February 2024
Reviewed: February 7, 2024
Brian
United KingdomThe noise from the road was a bit to much for us but saying that we did request a room with a view. The main problem with hotel is getting to it, we were only 300 metres from the hotel but both Google maps Waze kept sending us up the wrong streets, we eventually paid a taxi driver and followed him.
The staff were excellent and very friendly, we even got one of the best restaurant recommendations ever. The location is perfect.
Stayed in February 2024
Reviewed: January 22, 2024
Andrey
SpainMaybe a little noisy at night when buses and other traffic can be heard from outside street ... if window frames would be thicker..
Hotel has perfect central location for everyone who wants to spend few days in Granada. Comfortable rooms, friendly staff, underground parking (accessible from hotel lobby), pet friendly (as all NH Hotels) .. We were really happy to spend 4 nights in NH Collection Victoria. Definitely, we will be glad to stay here next time (even if to have some skiing days mixed together with sightseeing ... it was 45 minutes to get to Sierra Nevada skiing resort, well, well, central location has its small drawbacks when you need to go out of the city... but it's not a big problem). But for sightseeing and visiting Granada Alhambra, Cathedral, bars , restaurants, etc.. - it's perfect!
Stayed in January 2024
Reviewed: January 17, 2024
Breandan
IrelandNothing negative.
The welcome drink ( water with lemon ) was a nice touch as was the complimentary beer and wine in the bar - if you don't want the room made up a voucher is provided for the bar. Good thinking in these eco-friendly times. Staff were friendly and helpful. Breakfast was good but probably overpriced at €20 per person. Still it's a four star so that's to be expected.
Stayed in January 2024
Reviewed: January 12, 2024
Andrea
AustraliaThere is nothing I would change.
The location is amazing and the room was lovely and clean.
Stayed in January 2024
Reviewed: January 4, 2024
Robert
United States of AmericaNothing. This was a wonderful experience start to finish. The breakfast was superb and the staff was great. Clean quiet. Loved it
Fantastic location!
Stayed in January 2024
Reviewed: December 26, 2023
Dagmar
United KingdomGreat location in the middle of the centre without it being noisy. Superb breakfast also catering for someone like me who doesn’t want meat - lots of fresh fruit, nice yoghurts and even seeds for the yoghurt!
Stayed in December 2023
Reviewed: December 20, 2023
James
IrelandA little noisy outside at nighttime
Didn’t have the breakfast
Stayed in December 2023
Reviewed: November 29, 2023
Coffey
IrelandNothing
Perfect location for sightseeing, comfortable bed, coffee maker, excellent breakfast, helpful staff
Stayed in November 2023
Reviewed: November 28, 2023
Natalia
ColombiaOur room was over the main road in front of a night club. One particular night was extremely noisy so couldn't get proper rest.
The hotel is fantastic. Wonderful location super confortable and clean. The staff were very friendly.
Stayed in November 2023
Reviewed: November 21, 2023
Mohamad
MalaysiaFor guests with early flight you will be left all by yourself unattended to while waiting for your transport.
Location is excellent.
Stayed in November 2023
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