Pla Del Palau,17, Ciutat Vella, 08003 Barcelona, Spain
#163 of 582 hotels in Barcelona
Guests' ChoiceBased on 1677 hotel reviews
8.6Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.6
Staff
9.2
Value for money
8.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 4, 2024
Leonel
NorwayThere was not well explain on my booking that i did not have breakfast included, i had to pay 18€ per person per breakfast! Also there was not tourist tax charged at the end of my stay, it should be all charged at start of my stay.
Location, easy access and cleanness
Stayed in May 2024
Reviewed: May 2, 2024
Phillip
United KingdomNothing.
Good selection.
Stayed in April 2024
Reviewed: May 1, 2024
Claire
United KingdomNothing
Great location near the Gothic area, the Marina, walking distance to Las Ramblas. Friendly and helpful staff, they look after your luggage and get taxis. Helped me book restaurants also! Nice terrace upstairs with chill out area and pool and bar. Huge shout out to the amazing staff Alex and Mr Khan who really looked out for me
Stayed in May 2024
Reviewed: April 30, 2024
Sana
United States of AmericaEverything was great!
I loved how friendly the staff was, I was really happy they were able to provide the requested bed, and the entire hotel was very clean and modern. They also were able to hold our bags during the time we did not have the room to allow us to explore.
Stayed in April 2024
Reviewed: April 29, 2024
Shanks
United KingdomLocation
Stayed in February 2024
Reviewed: April 24, 2024
Karen
United States of AmericaLocation!
Stayed in April 2024
Reviewed: April 23, 2024
Tomáš
SlovakiaNoisy room because of "paper" walls.
Perfect location, walking distance to barceloneta, beach, port, zoo, city center, park ciutadela, aquarium, metro, everything was close. Rich breakfast and kindly receptionists. Nice hotel terrace and lobby.
Stayed in April 2024
Reviewed: April 17, 2024
Chris
United KingdomLight bulbs needed replacing on balcony. TV programmes too limited. Rather expensive especially as pool & pool bar not operational.
I already new the location from previous visits to Barcelona - it's perfect! Breakfast was very good as were the staff. Private balcony was great.
Stayed in March 2024
Reviewed: April 17, 2024
Traci
CanadaThe terrace was only open from 1-9 pm which was a shame.
The location was perfect and it's a lovely hotel. The staff was wonderful and very helpful
Stayed in April 2024
Reviewed: April 14, 2024
Mrs
United States of AmericaThe room space is less than desirable and the bathroom had mold on the ceiling …
The location is wonderful and easy to hop on and off the city bus, which is great transportation and ease of access. The Terrace with the cafe and pool were not open which was a little disappointing but we understood due to the month. The downstairs cafe and bar were wonderful, it was really convenient and had a nice variety of sandwiches & pastries. The staff was outstanding each and everyone were genuinely kind, but we were most impressed with Maria Luz! She always knew our order, had great customer service skills and was welcoming to our friends!
Stayed in March 2024
Reviewed: April 13, 2024
Samantha
IrelandThe only problem was the plastic cups for tea coffee facilities. They split when boiked water poured into them. Very dangerous
Excellent location to explore the city. Very friendly and helpful reception staff. Hotel very clean. Will definitely be back again.
Stayed in January 2024
Reviewed: April 13, 2024
Tia
United KingdomThe hotel is not responsive to messages via the booking.com chat service. I wanted to add a birthday package to my stay if possible for my partners 25th birthday. On two separate occasions I messaged the hotel but did not receive any response from them. We had a room with a balcony, great size but unfortunately not quite private enough. The divider had gaps in which allowed us to look onto the neighbours balcony and vice versa, I would not have felt comfortable spending my time on there had both rooms been out on the balcony at the same time.
The size of the room was very spacious and was decorated very modern. The terrace was a nice social hub with often quite a few guests choosing to spend their chill time there. Although near a busy street and train station, the rooms were quiet on an evening and allowed a good nights sleep. The view from the room was nice too. Very easy to get around the city from this location, taxis would often drive past along with a bus stop being directly outside the doors. The reception staff were friendly on check in and out and seemed to want to help in any way they could.
Stayed in April 2024
Reviewed: April 12, 2024
Alice
United KingdomSpotlessly clean- the housekeepers do a fantastic job. You are lucky to have them. Roof terrace is great. Large room well maintained
Stayed in April 2024
Reviewed: April 10, 2024
Soraya
LuxembourgEveryrhing was nice, the location was amazing and the staff is very friendly! Also everything is clean
Stayed in April 2024
Reviewed: April 9, 2024
Zoe
United KingdomNothing to not like.
Perfect location near harbour, Gothic quarter & Born. Metro nearby. Clean & bright room & beautiful terrace for evening drinks. Felt safe in the area.
Stayed in April 2024
Reviewed: April 7, 2024
Mirona
United KingdomGreat terrace with pool however we would have liked to be open earlier than midday at least for the guests.
Perfect Location for walking around the gothic quarter, the beach. Close to the airport and transportations including Hop on and hop off. Great terrace, spacious room. Lovely and friendly staff.
Stayed in April 2024
Reviewed: April 4, 2024
Betiel
SwitzerlandThe location is perfect! It is very close to the beach but also the city isn’t far. There’s public transportation close to the hotel too. It is very clean and comfortable. The staff is super friendly. If id go to barcelona again it would definitely be in this hotel again.
Stayed in April 2024
Reviewed: April 2, 2024
Kate
IrelandThere is a small smoking area close to reception.
Really enjoyed our stay here. It was great value for money compared to other hotels. The staff were extremely helpful luggage and ordering taxis. It was very clean and felt in a very safe area. I would highly recommend the coffee in the cafe that’s part do the hotel, that was a nice surprise as hotel coffee isn’t usually great!
Stayed in March 2024
Reviewed: March 30, 2024
Caroline
United KingdomI couldn't fault anything. There was a lovely roof terrace with pool on the second floor that was unfortunately not open during our stay (March) but this was opening in April for the warmer weather. This was clear on the hotel details before booking.
Excellent location near the metro and short walks to the waterfront, shops and restaurants. The cleanliness was superb and given the price our room was spacious, with a fridge and a daily room clean, making it good value. Our request for a quiet room and twin beds was accommodated. This did mean there was no view from the room (windows to the bathroom and bedroom faced onto small open air gaps/wells within the building) but it did mean there was natural light - room 417 on 4th floor and our room was quiet as requested - you can't have it all). My teenage daughter and I both found the beds very comfortable. The 24 hr check in was useful as we had a late flight for arrival and the luggage store on our final day was also useful as we had a late departure flight. The staff were all friendly and efficient, helping us with some directions to places of interest. The only problem that we had was the operation of the safe in the room (I caused a problem when setting it) and it had an error code and constant beeping noise. This was mentioned to the member of staff as we left for the day and was resolved by the time we returned that afternoon. Perfect.
Stayed in March 2024
Reviewed: March 29, 2024
Buzz
IsraelThe outdoor pool area was closed for renovation, we wished to know in advance.
The area is great, very nice breakfest, they were very kind to upgrade us to a balconey room at the last night
Stayed in March 2024
Reviewed: March 27, 2024
Neil
United KingdomCoffee at the bar is expensive
The staff are very friendly. The location is great as it's next to a metro and near the beach. Also the train station is just around the corner making it easy to get to if coming from the airport
Stayed in March 2024
Reviewed: March 26, 2024
Donna
United KingdomLovely room, very friendly staff and great location.
Stayed in March 2024
Reviewed: March 26, 2024
Sarah
United States of AmericaNeeded a washcloth and conditioner. Hallway was loud, was woken up many times in the evening and early morning. Didn't know the patio and pool would be closed, should have received a discount for not having the amenities that were advertised.
Location was central to my interests. Rooms were very clean. Beds very comfortable. Concierge team were exceptional! Cafe hostesses were friendly and helpful.
Stayed in March 2024
Reviewed: March 26, 2024
Maria
ArgentinaThe time of the day rooms were cleaned.Frequently at 3 or 4 pm it woul be better if they cleaned them earlier.
Very good location.Clean and the staff was always available to help us.
Stayed in March 2024
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