Gonzalo Jimenez de Quesada, 2 (esquina Gran Vía, 32), Madrid City Center, 28004 Madrid, Spain
#83 of 434 hotels in Madrid
Guests' ChoiceBased on 611 hotel reviews
8.8Cleanliness
8.9
Comfort
8.9
Location
9.8
Facilities
8.6
Staff
9.4
Value for money
8.6
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 19, 2024
Gloria
United States of AmericaThe hotel was in a great location.
Stayed in March 2024
Reviewed: April 17, 2024
Dikla
IsraelWe love everything!
Second time in this hotel and I will be there again. Good place, clean, wonderful staff, very good location. We will come back!
Stayed in April 2024
Reviewed: April 17, 2024
Dikla
IsraelLove everything ❤️
Second time in this hotel, and there will be a third!!. Love the location, grate service, nice staff, clean. We will come again
Stayed in April 2024
Reviewed: April 14, 2024
Dikla
IsraelSecond time in this hotel and evey rime I'll book it again. Love the perfect location. The room are in good size, nice staff. Perfect 👌
Stayed in April 2024
Reviewed: April 13, 2024
Melissa
United States of AmericaOnly complaint was that the room, only occasionally, have a sewer odor and not sure where it was coming from. Also wish an outlet near the bed (but maybe I missed it).
The location is A+! Staff was friendly and room was modern and clean. Never got a chance to enjoy the breakfast but looked like a nice spot.
Stayed in March 2024
Reviewed: April 10, 2024
Polina
CanadaA lot of noise until the middle of the night!
Breakfast is a very good! Location is excellent! Stuff Is very friendly!
Stayed in April 2024
Reviewed: April 8, 2024
Mazen
United States of AmericaWe were there as the seasons were changing. AC was not working. Luckily it was not that hot.
Location is best. It’s in the middle of it all. conveniently located in the middle of central Madrid. Shops, restaurants, cafes etc, are literally next door. Staff were super friendly and helpful. The front desk is manned 24 hours. Unless you must have a buffet breakfast, I’d not include that. Many cafes and restaurants are 2-3 minutes away for less.
Stayed in April 2024
Reviewed: March 30, 2024
Gregory
United States of AmericaThe street is narrow. But nothing else was bad.
The location was perfect! The hotel was clean and neat and heavy security features. The breakfast is a must!
Stayed in March 2024
Reviewed: March 28, 2024
Joseph
United States of AmericaEverything was wonderful.
The people were wonderful. They were able to get us into our room early as my son was sick.
Stayed in March 2024
Reviewed: March 27, 2024
Maniam
MalaysiaNone
Strategic location in Madrid and near to the metro moreover shopping malls and restaurants along Gran Via. Worth the money.
Stayed in March 2024
Reviewed: March 8, 2024
Harvinder
United KingdomCant fault it
We stayed here for my sisters 30th birthday and the hotel did alittle suprise for her in our room was very thoughful thank you! Location was great- hop off and hop on bus right outside -highly recommend this place-breakfast was great with everything being so fresh
Stayed in March 2024
Reviewed: March 3, 2024
Lauretta
United States of AmericaClean well cared for with an excellent staff
Stayed in March 2024
Reviewed: March 2, 2024
Mark
United Kingdomnoisy
Stayed in February 2024
Reviewed: February 29, 2024
Ryma
AlgeriaWe took a room with a view, but there was no view ! But a big terrasse! Even in the last floor, there was à lot of noise from the street and between the rooms
The location is amazing, the room was clean, near to everything
Stayed in February 2024
Reviewed: February 25, 2024
Raul
SloveniaThe floor we were in could use some minor renovations compared to some of the other floors. As described, the hotel offers no parking but you have a public one very close by.
It is in the heart of Madrid in walking distance to many restaurants, bars, shopping and tourist attractions. The staff is super helpful and friendly. This was our 4 time staying at this hotel and it never disappoints. The rooms are comfortable and spacious. Great value for money.
Stayed in February 2024
Reviewed: February 23, 2024
Kenda
United States of AmericaThis is only to nitpick as I mentioned the stay was excellent for the money, the shower lack of door wets the entire floor when showers are taken. There are some parts of the place that show it’s older age.
The staff was welcoming and helpful, room was very clean at our arrival as well as every day. The coffee & breakfast options are also delicious. I would stay here again for sure.
Stayed in February 2024
Reviewed: February 19, 2024
Simon
United KingdomRoom and Breakfast
Stayed in February 2024
Reviewed: February 18, 2024
Fernanda
SwitzerlandEverything was good and convenient for a stay in Madrid.
Excellent location, great breakfast, very clean, helpful and kind staff.
Stayed in February 2024
Reviewed: February 18, 2024
Ummama
United KingdomThe environment was cordial & the staff members were very friendly. Also, they are immensely helpful & cooperative as they solved & dealt with my delayed luggage problems. Thank you ever so much!
Stayed in February 2024
Reviewed: February 15, 2024
Ana
PanamaNothing to share
The location was amazing and the breakfast very nice with a lot of options. The staff super helpful and friendly
Stayed in February 2024
Reviewed: February 12, 2024
Lora
United KingdomEverything was spot on! Loved our stay at this hotel.
Stayed in February 2024
Reviewed: January 24, 2024
Christina
United States of AmericaLocation
Stayed in January 2024
Reviewed: January 24, 2024
Alejandro
United States of Americagreat location and friendly staff
Stayed in December 2023
Reviewed: January 12, 2024
Hussain
United Arab EmiratesPerfect location, easy access to all major tourist attractions, things are labeled in a clever and cute way, we’re a family of 5, all in one big apartment with bunk beds for the kids which they loved and found very exciting. Housekeeping is very good, my child got hungry at 11pm at night and they offered us a warm glass of milk with a banana and chocolate powder to make it hot chocolate even though their kitchen had closed. The receptionists always offered good advice regarding sightseeing.
Stayed in October 2023
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