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Newest reviews for Petit Palace Italia - Gran Via

  • Anonymous
    August 19, 2014

    Location, staff staff are friendly.

    Room is dirty.


  • Hayley
    August 13, 2014

    Was a LARGE dorm style room, 2 sets of bunks and a double bed. Plenty of room for cases. No view but location ok. Friendly staff


  • James
      United Kingdom
    August 10, 2014

    Served its purpose well



  • Anonymous
    August 10, 2014

    Location was great! Very central!


  • Tomo
    August 5, 2014

    Excellent location; right in the centre of Madrid. The staff were helpful, the air conditioning worked and so did the wifi (3 things that make this hotel different from other Spanish hotels in my experience!).

    My room was clean, but looked like it had seen better days. And the hotel generally could do with a refresh. The mattress was a little too firm, but that's just my preference. The most annoying thing was that the hotel entrance is always locked and you have to press a buzzer every time to enter. Sometimes, at night, if the guard was asleep I had to wait 5-10 minutes to get back inside, after pressing the buzzer again and again.


  • Elvin
      Puerto Rico
    August 2, 2014

    Good staf clean metro very close

    Hotel is not walking distance to main attractions need to take the metro or taxi to move around


  • Nezih
    July 22, 2014

    Location is perfect. Staff was friendly.

    Breakfast was not included with some room deals, should be careful while booking.


  • Keith
      United Kingdom
    July 10, 2014

    4th time! Great staff!!


  • Nick
      United Arab Emirates
    July 8, 2014

    Location is amazing, breakfast was great, nice restaurant, room was new and bathroom has a fantastic shower, very comfortable, good size room and exactly what we were looking for. Staff were nice and helpful, I would defiantly recommend for a well priced option.

    worst aspect was the wi-fi, barely worked and was a huge inconvenience, very frustrating when you need to check tourist info and have to spend 1 hour in the morning trying to load a web page. I asked for a double mattress and they provided 2 singles, one was terrible and I had a very sore back each day.


  • Robin
      United States of America
    July 6, 2014

    Right in the middle of everything. Shopping, metro, bars and people watching The hotel is actually on a very quiet side street, away from the noise of Gran Via. The size of our family room was awesome

    The translucent bathroom door/walls that has no lock on the door was a bit odd


  • Janet
      United Kingdom
    June 30, 2014




  • Maribel
      United States of America
    June 20, 2014

    Location was absolutely perfect!

    A little noisy at night


  • Constantine
    June 20, 2014

    the location. very centric in the heart of Madrid


  • Luke
      United Kingdom
    June 16, 2014

    Very friendly and helpful staff, hotel very clean throughout, modern and minimal design. Room bright and housekeeping brilliant. No problems throughout


  • Guadalupe
      United States of America
    June 10, 2014



  • Shaun
    June 1, 2014

    very good location for seeing the centre of the city.very good breakfast lady who spoke english.

    a bit noisy from night traffic.


  • Nikolakakos
    May 8, 2014

    No Bar, No parking


  • Gillian
      United Kingdom
    May 6, 2014

    Good central location. Friendly and helpful staff.

    Sometimes had to queue for a table for breakfast and some of the crockery chipped and past its best. Hotel decoration a little jaded.


  • Anonymous
    April 26, 2014

    unbearably hard beds, cold room (no heating in april), small tv with poor connection, other people's hair all over, bathroom in very bad state, all lamps broken - and i could go on for a while


  • Gary
      United Kingdom
    April 18, 2014

    very central able to walk everywhere. The room was huge compared to some we have stayed n with our three kids. highly recommend it.


  • Enrique
    April 13, 2014

    Excelent location

    Air conditioner not functional


  • Rami
      Saudi Arabia
    April 6, 2014

    Service reception were wonderful too, especially the morning staff wonderful


  • John
      United Kingdom
    March 25, 2014

    Location was good. Good variety for breakfast. Breakfast staff excellent.

    Blackout curtains had to be pulled closed as we were overlooked, and no net curtain provided. Bed was very hard, consequently did not sleep well. There was a underlying unpleasant smell in our room for the duration. Not recommended.


  • Wicher
    March 20, 2014




  • Arnaldo
    March 1, 2014

    Excelent location, cafes, metro, restaurants and shops at.a few steps! Good heating, standard but confortable room. Very good shower.

    Wi-fi could be faster!


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