Clean and modern room, large teritortly with many activities to do - even were 2 heated outdoor pools and 1 indoor. Free parking. Easy to get till nearest cities by bus - stops in front of hotel. Very delicious breakfast.

Stayed in April 2024

That kids were not allowed in the Spa The kids animation was poor and unorganized

The heated pool and the seaview and the garden

Stayed in April 2024

Nothing

Great location, big complex with adult only bars and restaurants. Bus stop outside, regular service to Alcudia and Pollença. Good sized rooms, clean, comfortable. All inclusive, great choice buffet! All staff friendly

Stayed in March 2024

Nice staff and facilities. Meals were very good. Convenient rental of very good quality road bikes on-site.

Stayed in March 2024

Lack of parking

Spaced out rooms, nice landscaping

Stayed in October 2023

Dinner was really not very nice

Appearance, situation and the staff above all

Stayed in October 2023

A large portion of the playground is no longer there, it's been replaced with a portable room for the mini club. The photo on here is misleading, as, travelling during October half term when hot weather wasn't guaranteed, a big draw card with two young children was the playground.

The suit was large and clean, the bed was very comfortable. The staff were all very friendly, and Millie in the baby room was great with my two young children, aged 1 & 2.

Stayed in October 2023

Far away from the city. If you don't have dinner included you only have 2 options: buy pizza at the bar or take a taxi/bus and go to the nearest city . There's a small shop by hotel, but you won't find normal snacks there: only chips. If you decide to have dinner at the hotel you have to buy a buffet that is too pricey. You can reach the beach by crossing the highway, but there's no pedestal crossing or traffic light. It's too risky to run through the highway.

Service, food, ducks in pool. Nature reserve that is accessible from the hotel.

Stayed in September 2023

Newer room furnishings

Wide choice for the breakfast

Stayed in October 2023

The housekeeping staff were very noisy and we appeared to be staying above where they get all the drinks to stock the minibar. From 07:30am (approx) I was usually woken by housekeeping staff clinking and clattering bottles, pushing furniture in nearby rooms (the screech of beds/chairs on floors is really annoying) and on one occasion there were two of the ladies from housekeeping having an argument outside my room to which I had to get up to ask to be quiet. The men who restock the mini fridges also walked in on my 19 year old sister while she was in her underwear- they knocked as they walked in which did not give her time to respond/react. I think it needs to be made explicitly clear the conditions of using the spa when all inclusive- We found the resort on booking.com and researched it using the hotel website. However, we used booking.com for the actual booking as we have our loyalty points. On the hotel website, all incl. means you can use the spa free of charge BUT if you use booking.com the spa costs an additional 15 euro per visit. Booking.com does say that the spa is extra but does not say for all inclusive customers. This gave the illusion that the spa costs extra for those who may be half/full board- not all inclusive because that is what the hotel website says- we were given two free passes to rectify this but I still believe it is not made clear enough.

Everything was "easy". My family and I went all inclusive and we had everything and anything we wanted at the tap of a wristband. Nothing was too much to ask for and the staff went out of their way to make sure we had everything and more. Waiting staff in bar Aquarius are SUPERB, they really made the trip with their funny humour and dedication to customer satisfaction. The entertainment was fantastic, this ranged from daytime activities (archery, table tennis, Zumba, aqua aerobics, yoga and plenty more). We also noticed a kids club in the evening, although we had no children with us, it looked brilliant, they really tire the kids out so that the parents can have a relaxing evening. Night time entertainment for adults included Karaoke, tribute bands, dance lessons, discos and bingo- I thought this was a great range and really finished off the days well. Again, the entertainment team are all brilliant. Usually I opt out of buffets as the food is usually cold, tasteless and repetitive but not here. I am glad that I listened to previous reviews and opted in for all inclusive. The food was always piping hot with unlimited options. I also enjoyed the fact that some nights were themed (Asian,BBQ etc). As we had fussy eaters, we primarily ate in the buffet beside reception which accommodated everyone!. Food at the Aquarius bar was delicious and there is a special on everyday which never failed to disappoint. Most of us drank cocktails which were divine and definitely FULL of alcohol. The water sports team were also great, the process of renting equipment is hassle free and they are very friendly and helpful. You literally rent the equipment and the beach is across a small road, maybe 30 seconds away?. Air con in the rooms is fantastic, the weather soared to 30degrees and the rooms remind a cool place to hide away when feeling too warm. The room was cleaned every day to a great standard. The rooms are reasonable in size and equipped with everything you need.

Stayed in October 2023

Lack of peanut butter for breakfast and hand soap in our bathroom.

The staff were very welcoming friendly and helpful.

Stayed in October 2023

Regular passing bus service to local towns but it was quite expensive.

Excellent staff and facilities.

Stayed in October 2023

Entertainment at night was a bit flat

Staff were really happy and friendly!

Stayed in October 2023

No a la carte restaurants, only buffet dinners; it gets a bit boring if you stay there for a whole week. Busy street nearby I would not say it is a hotel with beach access, although there is a bus transfer you can use. Very loud meeting points for kind in front of our room, kids were screaming from the early hours every day, waking us up (7:30am). No possibility to change the room - we did ask at the desk and we were told that we should have come earlier and now we shouldn’t be complaining because overall the hotel is nice. We wanted to leave one night earlier. According to Maxi from the guest office the manager said there was no way to get us a refund because we were Booking.com guests. It was said to us as an argument, just like we were a worse category of guests. Also, during this talk, we heard that if we do not like the room, we can go because we already paid. We felt very strange and uncomfortable.

Nice facilities, quiet adult zone, spacious rooms, good drinks and very kind staff in bars and restaurants

Stayed in September 2023

The only negative was the mosquitoes 

Nice and spacious very clean

Stayed in September 2023

long walk into the town or a short taxi ride

Excellent hotel facilities although you have to pay extra to use the spa its worth it . Breakfast great . Room was good. pool bar very good .

Stayed in September 2023

The rooms' cleanliness could be better.

We really enjoyed our stay at this resort. The food was very good and there was a lot to choose from, every day. The pools were also amazing! The room was spacy and had modern decoration.

Stayed in September 2023

Mosquitoes were terrible, they should warn people so they can make a decision as to what they should do previous to going.

Most everything but I thought the breakfasts were excellent, not quite so much the food in the evening.

Stayed in September 2023

- outdoor jacuzzi did not seem clean - foul smell in the bathroom - dinner a but expensive (€25 pp) - bad parking situation (tiny and complicated way out)

- layout of the resort was good - spacious and clean room - friendly staff - delicious breakfast selecio - couple of adults only areas - amazing views and nature near by

Stayed in September 2023

We would have expected the spa (sauna and plunge pool) to be incl in the price as the Hotel is advertised as Resort & Spa.

The stuff is fantastic, the facilities are clean and well kept. Very beautiful site and we loved the tennis cord and the sea view.

Stayed in September 2023

Lack of variation in food outlets. Food only available at limited times.

Nice rooms and attractive grounds.

Stayed in September 2023

nothing

very nice

Stayed in September 2023

All the food was very good and the staff was very good and friendly

Stayed in August 2023

Micro location

Adult only areas

Stayed in August 2023