The bed was actually smaller than a standard double bed, so very cosy. No jug in room, but free tea in lounge. 3 km from ferry terminal 2 - get a taxi. Late 8 am breakfast on Saturday. No desk, only a credenza (bad), with power point close to top (good). wifi pretty average from room.

Lighting in room very good once you work out how to operate it. Quite close to central railway station. Helpful staff.

Stayed in July 2023

Roberto is very helpful in giving the information i need Thanks a lot

Stayed in July 2023

Room was a tad small.

Location and staff.

Stayed in July 2023

We were upgraded but I still don't understand why. The washbasins' tap was not really functional, cracks in the the basin need to be fixed. A shower would fit in better that the current bathtub. The breakfast is a rip-off and we had breakfast outside. The staff should know more about the parking facilities.

Central but calm street, Nice room with space room and nice high ceiling. The curtains helped to keep the street light out during the night. Room on the street with some noise due to streetcar but if you closed the windows, it was minumum. Nice parc near the hotel and excellent bakery in the vicinity. The Italian restaurant was handy in the evening.

Stayed in July 2023

Not particularly

Breakfast is good with plenty of selections to choose from. Single room was fine for one person, it has all facilities you will need for one night. Bed is comfy for one person. You can enjoy the free channel of CNN as well. Great location for tourists. The Italian restaurant next to the lobby offers very tasty food, I had a fettuccine with prawns it was very tasty and I'm happy with the meal.

Stayed in June 2023

We booked a Sky Loft. It was a lovely room but the air conditioning didn’t work and my husband was too warm. We were given an upgrade to a Sky Suite, which we understand is more expensive, but no where near as nice as the Sky Loft. The Suite had a bland atmosphere, an odd ‘space-egg’ style bed, and graffiti artwork (you can see the room on their website). It might be great for younger people but not for fifty-somethings. Importantly the Suite was no cooler. After sitting in the Suite for about an hour, and rather prickly marital relations, we asked to be moved back to the Sky Loft. The male receptionist agreed to this but was surly about it. With the small window open (a special key was needed for this) and a fan, the temperature of the Sky Loft was absolutely fine. We had dinner one night in the on-site Restaurant Toscanini. The food was rather bland and the service indifferent. Two mains and a bottle of wine came to over €90, expensive but probably not unusual for Helsinki.

The design of the room and the facilities provided in it. The breakfast was vey good. The rooftop bar is very sweet, but small and not open on Sundays. With one exception the front desk staff were charming and helpful.

Stayed in June 2023

The room was extremely hot when I checked in and though there was a "thermostat" in the room there was no air conditioner.

Convenient location.

Stayed in May 2023

PERFECT LOCATION, FABULOUS BREAKFAST

Stayed in May 2023

Definitely needs a bit of TLC but it’s not off-putting. Also needs more space for the breakfast, there were long queues and not enough tables each day.

Loved the location and the decor, was very comfortable and safe too.

Stayed in May 2023

The room was quite small and felt a bit like a cell, the view of room 419 wasn’t nice, a grey wall. but the bed was comfy and the bathroom quite nice. For one night okeyish.

It is a very nice hotel with a cosy atmosphere, friendly staff, good service, late checkout (12:00)

Stayed in May 2023

The mattress and pillows could have been softer.

The room was nicely decorated. It had everything, TV, safe, full minibar, kettle, coffee and tea with accessories such as honey, sugar and milk. The bathroom was modern and had good quality shampoo, conditioner and lotion. I will visit again next time.

Stayed in May 2023

The staff were very friendly and helpful.

Stayed in May 2023

Shower floods easily no matter what I tried. I would like washcloths and forgive me, little soaps. Tissues would also be nice.

Location is superb. The room is nicely appointed and very spacious.

Stayed in May 2023

The fixed bath screen. The position of the bath screen made getting in and out of the shower tricky/ risky.

The whole ambiance of the hotel. Friendly of staff. Welcome (at midnight,). Helpfulness with informatiom. In house breakfast was excellent, as was the inhouse restaurant.

Stayed in April 2023

Noise

Walls are not well sound proof.Could hear all the commotion from the street.

Stayed in March 2023

The breakfast

Stayed in April 2023

I have stayed in the Klaus K many times and the staff remain extremely friendly and helpful. The location is excellent t and whilst renovation work is going on at the moment, this did not affect our stay. Highly recommended

Stayed in March 2023

Room could be slightly better cleaned/ vacuumed (bathroom was well cleaned). It would be useful to have some "tray" to place dirty shoes in winter. Windows were not particularly sound proof.

Very well located, just a few minutes walk from main attractions of Helsinki. Convenient tram connection to the train station. Varied and delicious breakfast (with big choice of vegetarian options)! It is also useful that there is a restaurant downstairs of the hotel (however we didn't try it). Nice room (and all hotel) decoration.

Stayed in February 2023

Nice & comfortable rooms and excellent breakfast:)

Stayed in February 2023

Room is a small single room and adequate for an overnight stay or for light travellers. The room and bathroom were quiet and clean. Friendly staff at reception where they have a choice of toiletries (for free) to take to the room.

Stayed in March 2023

no idea

very easy to find, a cheery welcome, and a very comfortable overnight stay

Stayed in February 2023

This review is hidden because it doesn't meet our guidelines.

sink leaking to bathrroom floor

excellent breakfast quiet room

Stayed in March 2023

no coffee machine in the room

location

Stayed in December 2022

Bathroom was very small and outdated Staff was not really engaged Cleaning service not really good

Very nice breakfast buffet Great restaurant in the hotel Wonderful city center location

Stayed in February 2023