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  5. Reviews of Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel

Reviews of Crowne Plaza Fiji Nadi Bay Resort & Spa, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1 & 2 Nadi Bay Road, Nadi, Fiji

#2 of 30 hotels in Nadi

Guests' Choice

Review Score

Based on 73 hotel reviews

8.4

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.2

  • Facilities

    8.8

  • Staff

    9.4

  • Value for money

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Construction going on that I didn't know about when I booked. It's not too disruptive but is quite spread throughout resort.

    Lovely staff and great service, facilities are all very new and high end.

    Stayed in May 2024

  • Reviewed: June 3, 2024

    8.0
    Awesome stay!
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The vegetarian options in the buffet. Not worth it for $85FJD they charge for vegetarians. Very less options. On saying that, the chefs were kind enough to do something for us. The disappointing part is they had nice dessert options which we couldn't try as it comes with a buffet.

    The staff! Such a courteous service! Stunninh views and awesome swimming pool.

    Stayed in June 2024

  • Reviewed: May 31, 2024

    8.0
    Great short stay. Fabulous staff and good food in the restaurant. Very relaxing and enjoyable stay
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The finish in the bedrooms are not quite 4/5 star. Considering brand new the shower screen was smeared and marked in between the glass panels so looked awful.

    It is clearly still in state of construction but the parts finished are really lovely and you know it will be a great hotel once all finished. The staff were so welcoming and friendly. Pool area was great although the spa elements not yet working.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Lovely spot!
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    Hotel was undergoing construction - would have been nice to know that, but it didn't impact our stay too much as it was so short.

    Excellent breakfast, beautiful staff. Only there one night before going of to islands. Perfect after a long flight!

    Stayed in April 2024

  • Reviewed: May 11, 2024

    9.0
    Beautiful hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely beautiful

    Beautiful hotel. Wonderful restaurant and an amazing breakfast buffet

    Stayed in April 2024

  • Reviewed: May 7, 2024

    9.0
    Marvelous staffs, cater to the our needs. In fact i feel like staying at home rather than a resort
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 10 nights
    • Submitted from a mobile device

    The food choices but they are expanding

    The environment and staffs

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    A wonderful place to stay!
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Construction was a pain but out of their control and will be amazing when completed

    Great wifi! Beautiful rooms, wonderful pool and amazing buffet

    Stayed in May 2024

  • Reviewed: April 28, 2024

    7.0
    A large resort close to the airport.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    This resort is under construction and there is still a lot of work happening, more than I expected. They are working on a large restaurant/bar area that is very close to the pool area (April 2024) which is due for completion in August. It was very nosy and went on all day until 530pm at least even on Saturday. I think once this is completed it will be less of an issue as it looks like the construction of the rest of the resort will take a long time. There is also construction on both sides of the resort so the dust etc travelled all over the resort. More feedback for the resort. We had a suite - which was very big and spacious. The master bed was great, but the other bedding situation needs attention. The pull-out sofa bed was really small and the mattress was super thin - my kids survived the night but I would expect better from a high-end resort. At 5 foot 2, my daughter's feet hung over the end of the bed, two very small teenagers struggled to share the sofa bed. There is a sofa in the master bedroom room, which would fit a child if it was longer, there is space in the room. We also got a roll-away bed for the 3rd child. But there is room for two or three proper beds if the sofa bed is removed. Or a bunk.

    As always in Fiji the staff were amazing and went out of their way to accommodate us in every way. This is a new resort 10 minutes drive to Nadi Airport. It is a welcome introduction to Nadi compared to the other airport hotels. So is perfect if you need to stay in Nadi before or after heading out to the islands. The resort is very large, with a grand entrance/foyer similar to other resorts at Denau, and a large swimming pool complex. We had a suite that faced the sea for our family of 5, the room was spacious.

    Stayed in April 2024

  • Reviewed: April 27, 2024

    8.0
    Nice new hotel.
    • Leisure trip
    • Family with young children
    • Double Room with Ocean View
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is still in construction, not shown on booking webpage or have any notice when booking. The location is far away from other hotels. Some of the receptionist are not very experienced or lack of communication, double charged me with the massage, would need to contact them.

    The facility is brand new, staffs are friendly, nice breakfast buffet and great restaurant. The location is close to airport.

    Stayed in April 2024

  • Reviewed: April 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard King Room - Mobility Accessible
    • Stayed 2 nights
    • Submitted from a mobile device

    Still building and noisey

    Very good staff

    Stayed in April 2024

  • Reviewed: April 26, 2024

    9.0
    AWESOME
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 4 nights

    ROOM SERVICE WAS BETWEEN 4PM TO 6PM WHICH IS QUITE LATE.

    HAD A GREAT TIME . VERY FRIENDLY STAFF . AWESOME SWIMMING POOL

    Stayed in April 2024

  • Reviewed: April 25, 2024

    8.0
    Overall a lovely stay at a friendly hotel.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Building works were quite loud and intrusive throughout which detracted from the peacefulness of the stay. Restaurant area only had a few tables outside. Menus at the lunch/dinner and the bar were all quite similar. Not good vegan options at any of the meals including breakfast. Location of the hotel means that you need to realistically get taxis to go anywhere and these can be relatively expensive. There could have been more umbrellas/sunshades available around the pool, most of the sun loungers without shade were not used by guests.

    Amazing decor with large spacious reception/bar area. Several pools that were well maintained and had areas in the shade. Lots of sun loungers available. Great access to beach. Rooms were spacious with top quality air conditioning. Staff very friendly and welcoming.

    Stayed in April 2024

  • Reviewed: April 22, 2024

    9.0
    Superb architectural design of resort. Excellent and attentive staff.
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    The shower leaked over the floor a bit. Construction workers wandering around. There could’ve been some live music at night however, I’m sure they will be once the resort is complete.

    After travelling around the main island of Fiji, it was wonderful to finish our holiday at a five star resort. The front reception is spacious like an airport and the staff are very friendly and welcoming. The room was a good size with a very comfortable bed and balcony overlooking the magnificent featured pools. Modern large shower, bath and good aircon. We enjoyed swimming in the luxurious pools. Sunset and walking along the beach to nearby bars. The breakfast buffet was excellent with a wide variety of choices. Part of the resort is still under construction, but some minimal daytime noise was never an problem. We encountered a security issue on our last day, however this was addressed promptly and professionally with consideration. The lesson is: always to keep your belongings safe, no matter where you are. We highly recommend this resort and looking forward to staying again when the resort has finished completion.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Central location, amazing service. We would love to come back.
    • Leisure trip
    • Couple
    • Standard King Room - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is not finished construction which didn’t really affect our stay (apart from the gym being in a temporary location and not all the pools in service) however it will be great to come back on completion.

    We stayed here as a stopover close to the airport on our last night in Fiji. The staff went above and beyond to make sure we were comfortable- Joji at the pool bar was lovely and the staff at reception were extra accommodating. The pool is amazing, there are multiple areas to swim and feel like you have your own space. The dining, although a bit expensive, is top quality, the steak sandwich is one of the best I’ve had and the dinner menu was beautifully presented and very tasty. The complimentary buffet breakfast has a huge amount of variety, everything was delicious.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Delighted and rested
    • Leisure trip
    • Travelers with friends
    • Standard Double Room with Two Double Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast choices were outstanding not lacking in anything at all. I felt however the dinner menu could have a lot more choices

    Everything was superb. The comfortable rooms , the pool area is fabulous and right on the beach front another bonus. The attentive staff were excellent.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was under construction at the time of stay (April 2024)

    Beautiful pools, real gem at night

    Stayed in April 2024

  • Reviewed: April 9, 2024

    9.0
    Loved the stay and would book again
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 3 nights

    Facilities in the room for tea and coffee was not upto what was expected

    Breakfast Buffet, Ambience, Swimming Pool

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Great stay
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    The weather but out of your control

    Staff were so friendly and accommodating.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    9.0
    Excellent Bula Vinaka
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds
    • Stayed 1 night

    The staff were amazing.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    9.0
    friendliness staff, beautiful landscape and pool areas I have seen
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 3 nights

    the exhaust in the bathroom does not work.

    the breakfast was way above expectation and amazing thank you

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    A time to relax, chill and be pampered
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights

    The room needed to have a hair dryer; there was no bottle opener and the toilet paper was of poor quality; you shouldn’t have milk powder either. It does not look well when you aim to be a hotel of superior quality. You should have fresh, small milk cartons in every room for your guests.

    Great food and service; the staff were exceptional and a credit to your company - they were always helpful, smiling, friendly and acknowledging you. The buffet breakfast was amazing.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Exceeded expectations with facilities and pool
    • Leisure trip
    • Couple
    • Standard King Room - Mobility Accessible
    • Stayed 1 night
    • Submitted from a mobile device

    Room was clean, but needed some detailing around the property - lift, doors to room, shower screen

    Property was brand new. Facilities and staff were amazing, still some areas to be completed. Pool was great- will be better when massaging areas are completed

    Stayed in March 2024

  • Reviewed: March 6, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights

    the breakfast was great

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    hospitable and friendly staff - fabulous experience

    Stayed in March 2024

Showing 1 - 25

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