1 we paid in advance for breakfast. We realised when we were there that we had paid for a full cooked breakfast, which we don't have; another time we would pay for a continental breakfast once there. 2 the TV remote didn't work, we told the staff it needed new batteries, but we were given a lecture on how to operate it instead. We later insisted on the batteries, and everything was OK, but it shouldn't have been necessary to ask twice.

Everything

Stayed in November 2023

Didn’t have dinner

Location

Stayed in September 2023

The shower head was loose and the room had a very slight damp and musty smell. The was no restaurant for evening meals and the town centre was a car journey or 90 mins walk away.

Room was very nice, the beds were comfortable and the the bathroom spaceous and modern. The bar was OK and the breakfast was nice although we only had the cold buffet. The building and location are a sight to see and with the advantage of Tesla SuC's in the 2nd car park an absolute bonus! Staff very friendly and helpfull.

Stayed in September 2023

Our room was in the pavilion. The bedroom was small, the lighting was poor and the bed was very, very low. Chic but not practical. There was only one chair and there was no view.

Old Chateaux style property with a modern twist. Beautifully appointed and well maintained.

Stayed in September 2023

Nice room, good breakfast

Stayed in August 2023

Check in is 4PM, which felt a bit late as we had been driving 5 hours and wanted a shower when we arrived, but had to wait a while.

Beautiful hotel and an amazing balcony room. Just incredible Art Decor layout, with lovely lighting. The hostess and other hosts were exceptional and very friendly and helpful. It was a great experience stay at this hotel and I would highly recommend to anyone.

Stayed in April 2023

The Breakfast for 20 e was excessive with food having to be requested when there was nothing out only to be told it will mean having to bake a loaf and will take a while? Waited 25 mins for two boiled eggs Avoid breakfast but the hotel is great

The Owner /General manager went over and above and the room in the main building was first class

Stayed in October 2022

We had only a bath in our room, and would have preferred a shower. We also would have liked a minibar in the room as the bar closes quite early.

The building was beautiful, the decor remarkable, and the location superb. Very dog friendly. The breakfast was very good.

Stayed in August 2022

No frontdesk service during the night; poor breakfast with no options and pretty expensive

First staying in a castle!!!! Great facilities but quite complicated its location

Stayed in August 2022

Art Hotel.

Stayed in August 2022

no restaurant

interesting decor / Tesla super chargers

Stayed in July 2022

would have been so much better if it had a restaurant.

great location - close to central Tours and easy access to autoroutes for the chateaux of the Loire. also had 8+ Tesla chargers.

Stayed in July 2022

The room was in the garden built up against the rock face and there was a slight damp odour when we first came into the room but this was less noticeable after occupying the room. The flush to the toilet was broken but presume this was a new fault.

Interesting old chateau close to Tours close to the Loire and a cycle/walkway. As we had an outside garden room we were never in the Chateau apart from the reception area. There were Tesla Chargers just immediately inside the lower car park level. The hotel did not have a restaurant and the restaurants suggested by reception involved a drive by car. Opposite the entrance to the hotel there was lulu park and Guinguette restaurant used by locals with children's and adults play areas , dancing mini golf etc all on the banks of the Loire. We ate a hearty authentic meal at a very reasonable price. All the waiters were students working there summer holidays and were very helpful.

Stayed in July 2022

breakfast

location

Stayed in July 2022

The bed was fine for me, but as it's very low would not have been suitable for an elderly person.

Quiet room with just one neighbour, single storey building. Ample parking. Has several Tesla chargepoints if needed.

Stayed in June 2022

absence of a restaurant.

very comfortable hotel, modern design.

Stayed in July 2022

location, east to find. r

Stayed in July 2022

As there were no services after 9pm a mini bar or at least more bottled water would have been good.

Clean, great staff, good location

Stayed in March 2022

Okay, so it was odd that we were the only guests, but I think it might have been possible to produce a more conventional meal than ravioli microwaved in a jar. This is a hotel, for heaven’s sake and not a cheap one, with pre-booked guests. Not unreasonable to suppose they may wish to eat. The other noticeable discomfort was the temperature. Our room was cold when we arrived, though it did warm up after we had activated the fan system. But in the dining/breakfast room it was freezing, evening and morning. Very much a feeling that it wasn’t worth warming the place for a mere two guests. We actually wished we had gone in with our coats on. One observation about the room. The bathroom door was a mirror facing onto the room. Fine. But if in the bathroom with the light on, and no light in the bedroom, the door became completely transparent. Not great if you are at all fussy about using the lavatory unobserved.

Beautiful house in a great location, a few minutes away from the autoroute and, except for the intervention of trees, with a view over the Loire. Our stay was at an unusual time, apparently, as the hotel was about to close, for a variety of reasons, Covid related and because of it being winter. Strange experience — we were the only guests. So only one member of staff evident, an exceptionally welcoming and helpful young woman on arrival and a polite and helpful young man for breakfast and departure. Our room, in the Pavillon annexe, was elegantly furnished, and the bed probably the most comfortable I have ever experienced (and that includes our own grotesquely expensive Tempur that we have at home). We chose to have a simple breakfast which was fine. Dinner another matter, see below. Generally, I would say, in normal times, a lovely place to stay.

Stayed in January 2022

Local transport. Couldn't get an Uber or taxi until after 0630

Excellent location and staff.

Stayed in December 2021

The location was ideal for visiting the surrounding areas and only a few minutes drive from Tours. All through the buildings was black and white decor and very nice. Comfortable room in the annexe with large well equipped en suite bathroom. Fluffy towels, robes and slippers too. Breakfast was minimal but served well in the main building. Nice terrace with views across to the river Loire A big plus point is the installation of Tesla EV chargers in the grounds.

Stayed in September 2021

Didn’t realise it was opposite the fun park and therefore noisy No dinner available and just told to go to the gun park

Beautiful chateau from outside

Stayed in July 2021

No restaurant or bar on site. Staff gone home at 9pm

Nice location. Clean tidy rooms.

Stayed in September 2023

Many aspects of the room, which was in an annexe, not the main building, were not practical and even uncomfortable. As someone with a little experience in hospitality, I have written a detailed report direct to the hotel The only food available in the evening (in glass jars!) was disgusting by any standards, especially for a French 4* hotel. There was a bar, but not one single bottle was on display! Breakfast was given as from 07.00. On our day of departure nothing was ready by 08.15. The position of the hotel is given as 'over the Loire'. But you can't see the river, for example, from the terrace, because the trees in front are so high.

Not much, apart from the décor, which is exceptional, if you're happy with everything in black and white! It did have a Tesla car charging park, which is clearly good for those with electric cars (ours wasn't)

Stayed in September 2023