8 Route du Bouchet, Chamonix City Centre, 74400 Chamonix, France
#78 of 893 hotels in Chamonix
Guests' ChoiceBased on 374 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.7
Staff
9.5
Value for money
8.5
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 17, 2024
Kim
AustraliaWe were on the second floor - no lift. While well appointed, the room was pretty small
Charming little chalet like hotel .... close to town and close to the train station. Clean and comfortable.
Stayed in May 2024
Reviewed: May 12, 2024
Yuval
IsraelWifi was a bit slow, but was very minor compared to all the goods about this place.
The staff was super kind, nice and very helpful, which made the stay much better. The room was cozy and warm with everything needed, and incredible view. Great location - quite street just by the city center. Will Recommend and come back, Thanks!
Stayed in May 2024
Reviewed: April 24, 2024
Ryan
United KingdomBe careful not to set the fire alarm off with the shower steam.
Amazing property, clean and homely. Feels like a ski lodge
Stayed in April 2024
Reviewed: April 23, 2024
Susan
FranceBig bed with high quality bedding. Squeaky clean bathroom with high quality towels. Hand written welcome card on bed. Bar & breakfast en site + parking (€8 a day). Dogs allowed (€10 per night). Not a problem for us, but there is no lift to the rooms on the 1st & 2nd floors, so not suitable for people who can't use the stairs.
Stayed in April 2024
Reviewed: April 20, 2024
Nof
IsraelNothing
Very good location, hotel is clean and friendly. Stuff is nice view from the balcony is legendary
Stayed in April 2024
Reviewed: April 9, 2024
Ching-wen
GermanyThe staff was so friendly and helpful. The outdoor sauna and jacuzzi were amazing! The location is very center. All is great.
Stayed in April 2024
Reviewed: March 30, 2024
Madelene
South AfricaBus times
Everything
Stayed in March 2024
Reviewed: March 16, 2024
Karen
United KingdomPretty hotel and very easy to find. Staff bet friendly
Stayed in March 2024
Reviewed: February 26, 2024
Pete
United KingdomBeds uncomfortable & pillows old / lumpy
Location , staff , views
Stayed in February 2024
Reviewed: February 15, 2024
Shelagh
United KingdomBar and reception shut at 8pm
Location great parking excellent jacuzzi and dressing gowns were great
Stayed in February 2024
Reviewed: February 5, 2024
Catherinec
CanadaBathroom quite small, no place to put toiletries- Wif i did not work and was not fixed when we left-
The building and style of the room
Stayed in January 2024
Reviewed: January 31, 2024
Danny
CanadaFrom the moment we walked in we were absolutely delighted! The location was 5 stars, ideal location to walk to skiing, the room was very comfortable and I actually think their pictures don’t do the room justice because it is roomy and cozy. Jacuzzi and sauna was exactly what we needed every night.
Stayed in January 2024
Reviewed: January 22, 2024
Giorgia
ItalyThere was no hand soap in the bathroom, nor other general toiletries. Just one big soap in the shower; for 450€ per night I would do a bit more. Breakfast is good quality but there was not such a wide choice.
The hotel is a like a big charming chalet. Every detail is carefully taken care and the atmosphere 100% mountain is guaranteed. Hosts are extremely gentle and waited for us 15 mins after the max check-in hour (h20). Everything is very clean.
Stayed in January 2024
Reviewed: January 15, 2024
Susan
United KingdomPerfect location for the train and centre
Stayed in January 2024
Reviewed: January 1, 2024
Marina
CyprusWe were expecting something a little bit more due to the price we paid. Everything in the hotel (bar, reception etc) closed at 8, so after that time whatever we needed we had to go outside. They offer only breakfast and some drinks during the day. No snacks or lunch dinner
The location is great. Is very nice hotel for cozy staying 2-3 days especially if you will spend most of the time outside doing activities instead of staying in the hotel. Also the employees were very nice and friendly. Trying to help us with whatever we need
Stayed in December 2023
Reviewed: December 26, 2023
Mohamed
BahrainLocation Friendly staff Room view Cleanness
Stayed in December 2023
Reviewed: December 23, 2023
Yehonatan
IsraelNice hotel in a perfect location! Very friendly staff! Good breakfast!
Stayed in December 2023
Reviewed: December 6, 2023
Ogün
TurkeyBeds in the double room are seperated so if you are two people in the room, you may have a chance to fall into the middle of two beds. Hair dryers are not super so you need to really spend so much time to dry your wet hair.
Location of the place is good. Very close to the center. The mountain view of the room was excellent! Staff was so nice. They helped us with every issue. So enjoyable stay!
Stayed in December 2023
Reviewed: November 17, 2023
Anna
United States of AmericaWe loved this auberge, perfectly located in Chamonix! We liked that it was convenient to walk from the train station, and it felt like a wonderfully quieter part of Chamonix that was less touristy (still just a couple minutes walk from all shops and restaurants). Beautiful mountains views, cute and charming alpine decor, local products at breakfast, and the kindest staff! Coco was wonderful and helped us so much with recommending hikes, restaurants, etc. We also really enjoyed the hot tub & sauna - relaxing and romantic! We only wish we could've stayed longer.
Stayed in October 2023
Reviewed: November 12, 2023
Ivan
HungaryVery nice chalet, good breakfast, nice staff. Located just minutes from the center of Chamonix. Views on Montblanc.
Stayed in October 2023
Reviewed: November 9, 2023
Cecilia
MexicoThe weather but that's not their fault
Breakfast was good, they give kind attention The person at the lobby supportive and help full In general, very good place to stay
Stayed in November 2023
Reviewed: November 1, 2023
Mithra
FranceBed, I had back pain. It’s not comfortable.
Excellent Service and staffs and view point
Stayed in October 2023
Reviewed: October 28, 2023
Wenpu
United States of AmericaNothing.
Everything is great! I mean everything. The room is big. The wooden design is very inviting. The bed is very comfortable. The staff is super friendly and helpful. Sauna and Jacuzzi are a bless.
Stayed in October 2023
Reviewed: October 26, 2023
Allan
United States of AmericaFantastic stay... Incredibly attentive and welcoming staff. Special thanks to Gael, Koko and Ana. Great locally sourced breakfast. The Sauna, and Jacuzzi with glacier, and mountain view was a real treat.
Stayed in October 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content