Toilet has no air circulation and the mirror no light

Good view, clean, friendly employees, good food

Stayed in May 2024

Lovely quiet location, close to Geneva airport, nice restaurant

Stayed in April 2024

Noisy at night when clearing the restaurant downstairs. Room a bit cold.

Good breakfast. Reasonable sized and very clean room.

Stayed in February 2024

Nothing for us but not disability-friendly.

Feels like home as I lived just below the hotel for 17 years. Exceptionally clean, great view, delicious food at the restaurant, great value for money.

Stayed in November 2023

Great location for the cable car to access park terrain and skiing.

Stayed in November 2023

Room 2 persons a little to small - next time I will take a bigger room

Nice view to the Alpes from the Room / terras Very good breakfast and Restaurant

Stayed in November 2023

When we checked in they assigned us the wrong rooms. We paid extra for two larger rooms, both with a view. When we checked in the desk assigned us one super small room and one room with no view. When I went back to the desk, the lady who checked us in seemed very confused why we booked the bigger, more expensive rooms if we did not have the number of people who align with those rooms. She told us she did not have the rooms I reserved until I pressed hard for the correct rooms. Ultimately we ended up with the correct rooms. In fairness, I speak very little French and the lady helping us only spoke a little English so I attribute a lot of the confusion to the language barrier. Just make sure you have a copy of your reservation in case there is confusion. One other tip, stay on the top floor. The restaurant is LOUD when open.

The room was very clean, the staff was friendly and views were lovely. The hotel had ample parking and was conveniently located near CERN, Geneva, and Lake Geneva. On the first night we ate dinner at the hotel and also paid for the optional breakfast. The dinner was excellent. The breakfast was well stocked but with the exception of hard boiled eggs, all cold items.

Stayed in July 2023

Breakfast was good. Good coffee too. Although we were not there to ski, the hotel is only approx 5/10 minute walk to the nearest chair lift

Stayed in May 2023

The hotel is conveniently located to approach the Geneva airport (20 min drive), which was an important criteria for us having to catch a 7am flight. The place looks like a nice ski resort accommodation and has a spacious restaurant on the elevated ground floor (we haven't had our dinner there as we were checking in quite late, but it looked quite nice). The room itself is of a good size (not too small), offering everything you need, there's also a nice balcony.

Stayed in May 2023

Rooms lack nightstands to e.g. put your book, glasses and cellphone. No bottle of water to welcome you. Only one vegetarian main dish in the restaurant (risotto with mushrooms).

Very friendly, polite and helpful personnel. The location of the hotel is remote but has fantastic views. Large parking lot. The restaurant is very nice with good choice of dishes except for vegetarians.

Stayed in March 2023

great location, great rooms - family of 3.

Stayed in February 2023

Exceptional view Good restaurant

Stayed in February 2023

The room was clean and had a great view!

Stayed in August 2022

For your information restaurant is closed on Friday....please inform the customer on reservation. WI FI I'd very poor in the rooms.

Very close to the golf course and shopping centre and restaurants. Quite environment beautiful location overlooking Geneva. Easy parking space around. Restaurant is located in the same building very handy after long day out.

Stayed in September 2022

during hot summer air conditioning would be appreciated, bad organisation on reception desk

location,

Stayed in July 2022

We arrived at 15.00 on a Sunday. Bar and restaurant shut at 16.30!! To get any evening food you had to either walk 1.8 miles each way, or drive then a drink is out of the question.

Great views

Stayed in July 2022

Have the air conditioning would be great

Breakfast Restaurant Wi-Fi Place

Stayed in May 2022

Great breakfast - from 6.30 available. (not week-end) Fast & Fantastic kitchen. Great staff. Cheaper than many other hotels on Swiss side.

Stayed in May 2022

A water cooker would have been helpful.

Experience was very welcoming and warm, from reception until restaurant personnel. I was alone and they made sure I would not feel that way. Half-board is recommended as the breakfast has high quality items (eg fresh juice, market cheese and crunchy breads). The restaurant is beautiful and serves an incredible amount of local dishes from comfort food to signature dishes.

Stayed in March 2022

The room has been daily put in order but no additional clean :( No chaises, no small frigo in the room

Very close to the ski area Big room and bathroom Big room for 3 persons Friendly staff Very nice view

Stayed in February 2022

Great Value, Great Location. Walking distance to the Crozet Ski Resort.

Stayed in February 2022

Breakfast need to be improved

Friendly staff tread me as I’m in my home. Good restaurant for a dinner but the breakfast is a few of choices.

Stayed in September 2021

The reception staff member - sorry to pick on an individual, but he wan't welcoming at all, and didn't offer any apology when our room wasn't ready on arrival (we had to wait nearly an hour despite arriving exactly when we'd said we would), then ignored us for a long time whilst he was laughing on the phone, then rarely smiled or said anything in a friendly way. It's really important that customers get a good first impression - we nearly walked away before making it to our room, and then spent the rest of our stay dreading having to ask him for anything. Such a shame, because everything else was great. A few hooks in the room would have been helpful.

The restaurant waiting staff and the cleaners were extremely friendly, efficient, and helpful (two of the more senior evening waiters and the young woman at breakfast in particular made our stay very enjoyable). As residents of the hotel, we didn't have to book a table for dinner, and enjoyed sitting on the balcony even when the restaurant was closed. Despite the clouds during our stay, the view is amazing and the food wonderful. The staff were happy for us to take plates and cutlery up to our room to eat our own picnic, and offered us extra chairs for the balcony (we were a bit surprised that in a 4-bed room there were only two chairs). We were glad to be in the end room as there was an extra window which we needed to open at night for some air - there was no air-conditioning and it did get very hot.

Stayed in July 2021

Nothing to dislike

Very friendly and helpful staff, great food , best view from hotel balcony ever, ample parking

Stayed in May 2024