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Reviews of Castex Hotel

5, Rue Castex, 4th arr., 75004 Paris, France

#1336 of 1,617 hotels in Paris

Guests' Choice

Review Score

Based on 343 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.5

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Showing 1 - 25

  • Reviewed: May 3, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The facilities are a bit old, the room is not very clean.

    Nice location, safe and quiet.

    Stayed in April 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Soundproofing In the windows as promised. Beautiful old building.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    7.0
    Great location and bedding clean
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Basic rooms

    Location

    Stayed in February 2024

  • Reviewed: January 21, 2024

    8.0
    Clasical small Parisian hotel, friendly staff, great location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Lovely small classical Parisian hotel with a nice breakfast and friendly staff

    Stayed in November 2023

  • Reviewed: January 5, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Bed was just a sponge, and the fridge was broken.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    6.0
    Improvable
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The room was nice but very small, almost no place to walk in the main room. Especially in winter time if you have a thick/heavy jacket and thick sweaters with you, there was only 2 chairs to put all this belongings. It was hard to fit in winter time. Bathroom was fine. There was a kettle in the room, 2 tea and 2 coffee but room service did not replace them everyday.

    Check in was easy and without any problem. A bottle of wine as a kind welcome present was a very nice detail. The hotel was very central. Room service was very good except coffee&tee replacement.

    Stayed in November 2023

  • Reviewed: December 11, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights

    Location, building, decor, staff...

    Stayed in December 2023

  • Reviewed: December 1, 2023

    7.0
    modest but honest
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    The bed and the cost

    Room was small size, but cleaned. Location was comfortable to the main places in Paris, with a lot of restaurant and bistrot-brasserie around and shops. The breakfast was very homely, without any particular assortment. The staff have always been very welcoming and kind.

    Stayed in November 2023

  • Reviewed: November 29, 2023

    7.0
    Value for money but a very small room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The room was small even for Paris standards.

    The location was amazing and the bed was quite comfortable. There were so many shops, restaurants, metro/bus, and attractions all in one neighbourhood.

    Stayed in November 2023

  • Reviewed: November 26, 2023

    6.0
    We paid to stay for 4 nights and left after 2 to check into a different hotel.
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We could see how there was potential character in warmer climate, but the courtyard was not well kept and very uninviting. Nothing was as it seemed in pictures. The beds were very uncomfortable.

    The downstairs dining room area was cute.

    Stayed in November 2023

  • Reviewed: November 24, 2023

    8.0
    Holiday break
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very comfortable, very convenient, A/C. Clean. A very good mid range hotel.

    Stayed in September 2023

  • Reviewed: November 13, 2023

    6.0
    Aside from the bathroom, everything was ok
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom drains were clogged and tub was not working. Bathroom was always dirty since water backed up from the floor drains every time we used the sink.

    Comfortable bed, very friendly and helpful staff, elevator access, good location, free wine

    Stayed in October 2023

  • Reviewed: October 25, 2023

    8.0
    Good place to stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    The room had everything and was quite charming.

    Stayed in October 2023

  • Reviewed: October 20, 2023

    7.0
    Great location. Upgrading required.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room 104. The shower needs regrouting badly and there are broken tiles.

    Great location.

    Stayed in October 2023

  • Reviewed: October 17, 2023

    7.0
    Location was good.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The day clerk was not helpful.

    The night clerk was very helpful.

    Stayed in October 2023

  • Reviewed: October 6, 2023

    8.0
    Fantastic for a short stay whilst sightseeing.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was very small. And the fridge didn’t work.

    The location was fantastic. The bed was extremely comfortable. Loved the free bottle of red wine.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No space for luggage

    Nice atmosphere and helpful staff

    Stayed in September 2023

  • Reviewed: October 1, 2023

    8.0
    Would stay here again.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    The room itself was ok but looked a little tired.

    Staff was excellent, very pleasant and helpful. Breakfast was very good. Bathroom had been renovated and was lovely. Hotel is on a relatively quiet street, and has an elevator.

    Stayed in September 2023

  • Reviewed: September 30, 2023

    6.0
    Impossible to get inside the hotel in check in time
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was a stair in the room but the handrail was a bit broken so it was tough to go down to use bathroom middle of the night. The staff, a man, was not very friendly. When I got to the hotel with a huge suitcase, dying to get to the room, there was a paper on the front door, saying staff was not here at the moment, come back soon. It was 3pm ,already passed check in time. I pushed the inter phone but no answer. It seems like the staff was having lunch break. Wtf

    Normal, nothing special

    Stayed in September 2023

  • Reviewed: September 29, 2023

    8.0
    It was a very pleasant stay, quite comfortable. Breakfast was OK but lacking fruits.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    It is full of charm.

    Stayed in September 2023

  • Reviewed: September 28, 2023

    8.0
    Good hotel, but be ready for a particular staff person who is not helpful or friendly.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    The main issue was with one of the front desk staff. Do not know his name, he is a gentleman with a ponytail in his 50's. Issue 1 - we wanted to leave at the front desk a present for our friend who would come later to the hotel and pick it up. This person said the hotel did not do this due to covid restrictions, however a different friend of ours had a delivery made to the same hotel, which was left at the front desk for us to pick up and this was allowed. Very hypocritical. Issue 2- when checking out we were told that we needed to pay 15 euro city tax for 3 nights, which is normal. I wanted to pay in cash, but was told that only credit card payment is acceptable. When I asked "why only credit card" I was told "Because I said so". The communication stopped at that, I paid in cash and wished this person the bestest of days possible.

    Great location, great value.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    needs better beds

    Stayed in September 2023

  • Reviewed: August 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Well located charming hotel near Marais that is very good value.

    Stayed in August 2023

  • Reviewed: July 4, 2023

    7.0
    Great location near a major metro stop and lots of places to eat.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    More variety in the breakfast room, after 6 days it got old (although quality was good). When I made the booking, received reply that our rooms would be off the courtyard and near each other. Neither was the case. Mattresses could be much better.

    Great location, AC & complimentary bottle of wine in the room. Very clean rooms and bathrooms. Although our rooms weren’t off the courtyard, it was open to all guests (although we weren’t told this until several days into our stay). We had a couple of nice snacks in the courtyard. Their connecting rooms aren’t truly connected, but it worked for our stay with 2 children.

    Stayed in July 2023

Showing 1 - 25

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