27 Bd. Jean Jaurès, 11000 Carcassonne, France
#37 of 40 hotels in Carcassonne
Guests' ChoiceBased on 125 hotel reviews
6.7Cleanliness
7.2
Comfort
6.9
Location
8.6
Facilities
6.4
Staff
8.9
Value for money
7.3
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: November 7, 2023
Julia
United KingdomCould do with upgrading towels and pillows.
The best thing about this hotel is location - less than 10 mins walk from train station where also is a bus stop for airport shuttle. Very handy if you fly to Carcassonne and want to travel to Perpignan. It's also in the city Centre. Facilities are basic, but all is clean. Good value for many. Lady receptionist was lovely, insisted to carry one of my bags upstairs. I'd stay there again.
Stayed in October 2023
Reviewed: October 24, 2023
Karen
United KingdomRoom was a little shabby but all was clean
Location was great. Not far from city center and 20 min walk to medieval city.
Stayed in October 2023
Reviewed: September 25, 2023
William
United KingdomHotel and rooms just looked a bit tired inside. It needs an increased measure of TLC.
Adequate for an overnight stay. Staff at front of house very welcoming and friendly. Room somewhat basic but functional and clean. Coded entry system was good. Short walk to many lovely Restaurants, Canal and Train Station.
Stayed in August 2023
Reviewed: September 16, 2023
Arnaud
IrelandOld building so a bit noisy but nothing much you can do about it.
Very friendly and helpful staff. Good location. The room was a nice size and the windows fitted with roller blinds. Working TV. Plenty of towels, soap and shampoo. Great value for money. Powerful flow of water in the shower.
Stayed in September 2023
Reviewed: September 9, 2023
Lindsay
United KingdomNo lift of course - but that was clearly stated and overcome by the desk staff who helped.
A single room! Hard to come by. The greeting was very pleasant from the person on the desk and helpful. The rooms are up several flights of stairs and he carried the luggage for us. The room is rather tired decor-wise -basic but clean and located where it was convenient to catch the airport shuttle = 5-10 minutes walk. Within reach of some good restaurants.
Stayed in September 2023
Reviewed: September 5, 2023
Jonathan
SpainOur original booking at Hotel Central was changed to Hôtel de la Bastide and we were informed well in advance. This review is for Hôtel de la Bastide, which was a simple, straightforward hotel that made for a relaxing stay. Staff at reception were particularly good - helpful and cheerful.
Stayed in September 2023
Reviewed: September 1, 2023
David
Irelandsomewhat cramped
Good breakfast
Stayed in August 2023
Reviewed: August 19, 2023
Derek
United KingdomFor me the bed was too soft. Check in and out times are not convenient for the customer.
The location is good for the centre. The staff are very helpful and very friendly. They really helped me a lot. I would recommend this place just for the staff.
Stayed in August 2023
Reviewed: August 14, 2023
James
United States of AmericaNothing
Location
Stayed in July 2023
Reviewed: August 14, 2023
Antonio
SpainDo not expect to have orange, apple, banana or similar
The breakfast was a continental one, croissant, bread and similar. The coffee was good
Stayed in August 2023
Reviewed: August 11, 2023
Susanna
FinlandOur room, common space, and corridors a bit worn off
Wonderful staff and a great location in a nice old building. Our room was quite big.
Stayed in August 2023
Reviewed: August 2, 2023
Merilyn
EstoniaA rather small room
Comfortable, super nice receptionnist, good location, great value for that money
Stayed in August 2023
Reviewed: July 29, 2023
Anthony
United KingdomExcellent position of Hotel and fairly quiet even though just off a busy road and a busy restaurant below. Gentleman on reception was really friendly and helpful - a real credit to his employer. Very basic hotel in need of a bit of TLC and modernisation but for the price was great and would definately stay there again.
Stayed in July 2023
Reviewed: July 28, 2023
Michel
FranceRun down
Price and location. Staff very friendly
Stayed in June 2023
Reviewed: July 20, 2023
Dean
IrelandNo air conditioning
Location
Stayed in June 2023
Reviewed: July 14, 2023
Angela
United KingdomStaff were really friendly, the breakfast was very nice and the hotel was an easy walk to bars and restaurants in the shopping district and to the old city. It was good value for the price we paid.
Stayed in July 2023
Reviewed: July 11, 2023
Rita
SwitzerlandI could only stay for 1 night and check in after 3pm. I could hear the people in the room next door.
The room was clean and the shower was good. The bed was comfortable and there was a table so that I could work. The staff were friendly and helpful and the breakfast was nice. It was a great location, close to the station and the old town. Very nice area.
Stayed in June 2023
Reviewed: July 5, 2023
Maxine
United KingdomNo aircon, blind broken, no hook for shower head, no wardrobe or hanging space.
Location good, staff friendly, good value for money.
Stayed in June 2023
Reviewed: June 14, 2023
Free
United KingdomThe facilities are basic - they have what you need but don't expect anything fancy (there was also no window in the bathroom which would've been nice but that's a personal preference). Breakfast was lovely but the options weren't particularly varied - however it is only a small establishment with limited staff so that is understandable.
The staff were truly lovely and very helpful - especially considering we can't speak the language. It was a nice surprise to see they offered breakfast and they even provided us with a map and diagrams as to what we could do and where we could eat.
Stayed in June 2023
Reviewed: June 13, 2023
Colin
United Kingdomn/ a
simple and satisfactory
Stayed in June 2023
Reviewed: June 12, 2023
Carol
United KingdomNothing, apart from the air conditioning not seeming to work
I didn't have breakfast. The view from the room was lovely but the street was noisy. The air conditioning didn't seem to work. It was a very pleasant stay.
Stayed in June 2023
Reviewed: June 6, 2023
Dennis
United KingdomGreat location and helpful staff. It is surprisingly quiet outside at night time ( midnight onwards). Great value.
Stayed in June 2023
Reviewed: May 16, 2023
Derilynn
United KingdomNo lift might be an issue for some guests. No tea /coffee facilities in room or in commumal area other than at breakfast.
Sayed a second night as so convenient to all areas of the modern town. (See previous review)
Stayed in May 2023
Reviewed: May 16, 2023
Derilynn
United KingdomNo food or drinks available in the evening. Access to coffee,tea and snacks would have been a real imprvement to the stay here.
Lovely staff, simple hotel in good location close to station, town centre, bars ans canal.
Stayed in May 2023
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