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Reviews of Cit'Hotel de La Vallée

28, Rue des Pyrénées, 65100 Lourdes, France

#4 of 94 hotels in Lourdes

Guests' Choice

Review Score

Based on 48 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    9.4

  • Value for money

    8.8

  • Free Wifi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 13, 2024

    10
    Great place. Safe MC parking.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Safe Privat MC parking. Great breakfast. Nice garden

    Stayed in May 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    I was alone, but with two people, the room might be a bit small.

    The hotel was clean, comfortable, and the staff was very friendly. They had on site parking which was nice.

    Stayed in April 2024

  • Reviewed: November 10, 2023

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All good

    Very friendly people

    Stayed in October 2023

  • Reviewed: October 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The lift was not working when Ed stayed, however the staff helped us with our bags to the room, which was very considerate of them.

    We have stayed here before, and we love the rooms, the location, the breakfast and even the wine and dinner.

    Stayed in October 2023

  • Reviewed: October 12, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights

    Nice little hotel with good beds. Friendly staff. also had dinner and the food was quite nice.

    Stayed in October 2023

  • Reviewed: October 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Bfast not much choice but was good.

    Big room with nice view, very clean and comfortable .

    Stayed in October 2023

  • Reviewed: August 21, 2023

    8.0
    Very enjoyable. The owners of the hotel couldn't be more helpful.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Choice of a hot breakfast.

    The breakfast was adequate. The hotel is located outside the main centre of the town where all the activities take place. Can be difficult to access.

    Stayed in August 2023

  • Reviewed: August 18, 2023

    8.0
    A warm friendly welcome in Lourdes
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly, helpful staff.

    Stayed in August 2023

  • Reviewed: August 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location is not too far from grotto approx 15 minutes walk however on a steep climb which can be tricky for elderly people..

    Clean 3 star hotel. Good breakfast and nice simple dinner which is good value for money. The hosts were lovely very helpful. Good location near grotto and market as well. Good size family room with separate toilet and bathroom. Nice clean sheets and towels and room was cleaned daily. Air con, nice comfy beds and we had a small balcony which was nice.

    Stayed in August 2023

  • Reviewed: August 15, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionists were all so nice! I had a single room, but it was fine with a double bed. I slept extremely well. The location is ideally in the city center, yet very quiet. Although there is no frig in the room, there is one available at the reception. Dinner was excellent and very affordable. Merci!

    Stayed in August 2023

  • Reviewed: July 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    The owner is able to build good communication so we can focus to do pilgrim in lourdes

    Stayed in July 2023

  • Reviewed: July 11, 2023

    8.0
    Very pleased
    • Leisure trip
    • Group
    • Single Room
    • Stayed 3 nights

    A mini bar facility in the lounge and open till about midnight.

    Breakfast was simple but adequate for the price. Would have preferred at least one warm dish (eg eggs). Staff very friendly and helpful. Good WiFI connection. Reasonably close to Church and related areas.

    Stayed in July 2023

  • Reviewed: June 2, 2023

    10
    very good price/quality , kindness of the staff
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights

    excellent meals friendship of the staff location, garage with facilities for charging of car and bikes

    Stayed in June 2023

  • Reviewed: April 30, 2023

    9.0
    Cozy and comfortable with excellent host. Thierry, the host, even came out looking for us when we got lost on the way to
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Personally I think breakfast could have been better, more choice of bread and pastry maybe. Warm eggs.

    Spacious bedroom with very nice bathroom. Shower and bath with everything you can possibly need. Views from two big windows was lovely. Little mini bar too.

    Stayed in April 2023

  • Reviewed: April 23, 2023

    8.0
    I enjoyed my stay
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    the bathroom and toilet are separated

    cleanliness and the nice staff

    Stayed in April 2023

  • Reviewed: April 22, 2023

    10
    Good Place, Great People
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was big and clean. Staff were very friendly and helpful.

    Stayed in April 2023

  • Reviewed: December 26, 2022

    10
    Exceptional
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    the concierge (or owners) were very helpful. went above and beyond to cater to our needs. also I still dream of the chocolate croissants they serve during breakfast

    Stayed in November 2022

  • Reviewed: November 14, 2022

    9.0
    Had a lovely stay and would stay there again.
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights

    There wasn't anything I didn't like.

    Very good value for money. The hotel was located in a central location, and the hotel staff was helpful.

    Stayed in November 2022

  • Reviewed: November 1, 2022

    10
    It was a comfortable and nice stay
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were kind and accommodating. They were helpful in booking me a taxi. The room was clean and tidy. It has a good location, a 10-15min walk to the grotto and near to the other city attractions.

    Stayed in November 2022

  • Reviewed: October 30, 2022

    10
    Hotel de La Vallee
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Absolutely nothing.

    A delightful place to stay. Our host was so pleasant and helpful. The cleanliness throughout was exceptional. We enjoyed a drink and a coffee in the lounge. Dinner was great and just enough instead of being overloaded. We highly recommend staying here and we would certainly return if we ever came back.

    Stayed in October 2022

  • Reviewed: October 21, 2022

    10
    I loved my stay very much. Let's support the hotels in Lourdes. They are going through trying times
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    I like it all. There was a little incident that shows how kind the staff is. I arrived one night with my spouse and she wanted a coffee very much. The gentleman in the reception prepared an espresso for her, but at that time we did not had the coins needed to pay. In the day after, she went back to pay and he did not want to receive. That espresso was on the house. These little things capture our attention these days.

    This is the second time I stayed in this hotel. The staff is incredibly polite and friendly. This time they even tolerate my terrible French. I recommend very much this hotel. All hotels in Lourdes are going through trying times, as the expenses are going high and the pelegrins are visiting less. Let's support this business by visiting them!

    Stayed in October 2022

  • Reviewed: September 28, 2022

    10
    Large, Clean Rooms with the Best Air Conditioning
    • Leisure trip
    • Couple
    • Privilege Double Room
    • Stayed 1 night

    This hotel had the best air conditioning of any of the ones we stayed in during our month of driving around France. With the heat of this past summer, that was important to us. The room was large, with a king size bed, seating area and desk. The gentleman who worked at the front desk was extremely friendly and helpful. He went out of his way for all of the guests. And he marked up a city map for us, showing how to either walk the entire way, or take an elevator down, to the main part of Lourdes. Once we figured it all out, it was not a far walk. The hotel's parking garage is secured, so we were able to safely keep our luggage in our car while we visited the Grotto one last time before we left.

    Stayed in August 2022

  • Reviewed: September 1, 2022

    10
    Great staff and location. Comfortable room.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Location. Parking facilities.

    Stayed in August 2022

  • Reviewed: July 25, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    bed

    great location friendly staff

    Stayed in July 2022

Showing 1 - 25

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